---
description: Learn more about Shipup price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shipup Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Returns Management Software](/directory/34035/returns-management/software) > [Shipup](/software/179869/shipup)

# Shipup

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> Shipup turns eCommerce delivery notifications/pages into marketing campaigns. Boost your NPS \&amp; CLV, and reduce your delivery tickets.
> 
> Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Shipup?

Shipup is the most reliable Post-Purchase Solution for eCommerce.&#10;Send proactive branded shipping notifications reassuring your customers at each touchpoint from click to delivery with Shipup.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 7 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Shipup
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Pay as you go packages/month starting at 299€/month
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Belgium, France, Germany, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Driver Management
- Exchange Management
- Order Tracking
- Refund Management
- Reporting/Analytics
- Routing
- Shipment Price Calculation
- Shipment Tracking
- Status Tracking
- Website Integration

## Integrations (13 total)

- BigCommerce
- Gorgias
- Klaviyo
- Mailchimp
- Mirakl
- Nosto
- PrestaShop
- Shopify
- WooCommerce
- Yotpo
- Zapier
- Zendesk Suite
- easiware

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Returns Management Software](https://www.capterra.com.au/directory/34035/returns-management/software)

## Related Categories

- [Returns Management Software](https://www.capterra.com.au/directory/34035/returns-management/software)
- [Shipping Software](https://www.capterra.com.au/directory/30104/shipping/software)
- [Delivery Management Software](https://www.capterra.com.au/directory/31261/delivery-management/software)
- [Shipment Tracking Software](https://www.capterra.com.au/directory/31602/shipment-tracking/software)

## Alternatives

1. [Consignmate](https://www.capterra.com.au/software/1024403/consignmate) — 3.8/5 (5 reviews)
2. [e-Parcel](https://www.capterra.com.au/software/1041731/e-parcel) — 4.8/5 (12 reviews)
3. [DispatchTrack](https://www.capterra.com.au/software/134319/dispatchtrack) — 4.5/5 (34 reviews)
4. [eShipz](https://www.capterra.com.au/software/1019323/eshipz) — 4.5/5 (48 reviews)
5. [Narvar](https://www.capterra.com.au/software/195787/narvar) — 4.7/5 (58 reviews)

## Reviews

### "Best e-commerce shipping tracking solution" — 5.0/5

> **Verified Reviewer** | *14 January 2022* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to setup&#10;Emails or SMS notifications
> 
> **Cons**: Feedback feature is an option&#10;Reporting export option

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### "Shipup helps reassure our customers \!" — 5.0/5

> **Juliette** | *17 May 2022* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week.
> 
> **Cons**: We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive \! And sometimes the amount of notification is big and not super easy to sort out.
> 
> The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past.

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### "Review by Kubii" — 4.0/5

> **Guillaume** | *16 October 2023* | Wholesale | Recommendation rating: 8.0/10
> 
> **Pros**: The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS
> 
> **Cons**: We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy...
> 
> With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments.

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### "Shipup" — 5.0/5

> **Kevin** | *29 January 2024* | Furniture | Recommendation rating: 6.0/10
> 
> **Pros**: Belle interface, fluide et agréable.&#10;Outil très stable, aucun bug rencontré.&#10;Support disponible et réactif pour l'intégration.
> 
> **Cons**: Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités.

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### "Great software\!" — 5.0/5

> **Silvina** | *23 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The product is very easy to use, the integration was quick and we're now able to better track our packages.
> 
> **Cons**: Reports could be easier to create. Templates would be helpful.
> 
> With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/179869/shipup)

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| en | <https://www.capterra.com/p/179869/shipup/> |
| en-AE | <https://www.capterra.ae/software/179869/shipup> |
| en-AU | <https://www.capterra.com.au/software/179869/shipup> |
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