15 years helping Australian businesses
choose better software

What Is MaintainX?

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line.

We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more.

Who Uses MaintainX?

Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.

Where can MaintainX be deployed?

Cloud-based
On-premises

About the vendor

  • MaintainX
  • Located in San Francisco, US
  • Founded in 2018

MaintainX support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 8 others

Languages

Chinese, Czech, Danish, Dutch, English and 12 others

MaintainX pricing

Starting Price:

USD 0.00/month
  • Yes, has free trial
  • Yes, has free version

MaintainX has a free version and offers a free trial. MaintainX paid version starts at USD 0.00/month.

Pricing plans get a free trial

About the vendor

  • MaintainX
  • Located in San Francisco, US
  • Founded in 2018

MaintainX support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 8 others

Languages

Chinese, Czech, Danish, Dutch, English and 12 others

MaintainX videos and images

MaintainX Software - Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Software - Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Software - Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps and builds a complete digital audit trail.
MaintainX Software - Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to reduce MTTR and see which assets are costing you the most.
MaintainX Software - Manage all your spare parts in one place. Know what parts you need to complete a work order and get alerted when stocks run low. Maximize production capacity by avoiding critical parts shortages and reduce maintenance costs by avoiding emergency shipping.
View 6 more
MaintainX video
MaintainX Software - Make it easier than ever for technicians to perform and record maintenance work. Trigger work orders automatically based on meter readings, IoT integrations and more.
MaintainX Software - Track asset status to measure Mean-Time-To-Repair, asset downtime and improve asset management decisions.
MaintainX Software - Manage compliance with digital procedures, mandatory data capture, signatures, and automated corrective actions. Make sure your team follows the right steps and builds a complete digital audit trail.
MaintainX Software - Make smarter business decisions with real-time and historical reports on work order completion, time and cost, inspection checks and more. Pinpoint areas to reduce MTTR and see which assets are costing you the most.
MaintainX Software - Manage all your spare parts in one place. Know what parts you need to complete a work order and get alerted when stocks run low. Maximize production capacity by avoiding critical parts shortages and reduce maintenance costs by avoiding emergency shipping.

Features of MaintainX

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Barcoding/RFID
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Code Enforcement
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customisable Forms
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • Forms Creation & Design
  • Forms Management
  • Graphical Workflow Editor
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • No-Code
  • Offline Access
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process/Workflow Automation
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Monitoring
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Service History
  • Task Management
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

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Reviews of MaintainX

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
19%
3
1%
2
0%
Alex
Alex
Maintenance Engineer UK in UK
Verified LinkedIn User
Paper & Forest Products, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

The only CMMS you should consider.

5.0 10 months ago

Comments: When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.

Pros:

MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.

Cons:

I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.

Alternatives Considered: Prometheus

Reasons for Choosing MaintainX: SAP was too challenging for our team, users were leaving shift and getting locked out of the system. We also found that there was a steep learning curve, along with a very limited functionality for maintenance management overall. No real-time updates and we never had the ability to use this with mobile devices.

Switched From: SAP Business One

Reasons for Switching to MaintainX: MaintainX just seemed so much cleaner. The overriding reason was that MaintainX allowed us to make this choice and hit the ground running. Not many alternatives would allow us to be so productive from the moment you install the app.

Johann
General Managers in South Africa
Packaging & Containers, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent mobile fit for purpose tool

5.0 last month New

Comments: Outstanding customer service and support - I cannot think of a more positive experience from an IT platform provider (given that we only use 32 licenses - we feel like we are treated like a mayor/significant customer - well done)

Pros:

Easy to use, easy to onboard and integrate, exceptional (virtually real time) customer service and query management, versatility of application, making information visible across the organization. We've had an extremely positive product and service experience thus far

Cons:

Not a lot missing, perhaps if they could create better step-costing (i.e above 20 users/30 users and so forth) we would roll it out much further into the organization as (say) 20 or 30 users use it all the time but if we we had another 20 or 30 'restricted use' licenses at half the cost we would add this one (the ROI drops at a point when you add more and more licenses for staff that uese it less frequently for narrow uses i.e. part stock control/inventory)

Alternatives Considered: UpKeep

Reasons for Choosing MaintainX: Cost - we get 95% of what Upkeep does at half the cost

Switched From: UpKeep

Verified Reviewer
Verified LinkedIn User
Wine & Spirits, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Support when transitioning to digtal

3.0 last month New

Comments: "It's been a challenging journey, but most of the problems you are facing are due to the presence of incorrect data. This is where our customer support team comes in. I hold regular meetings with them to ensure that we are all set for success. I do wish that the app had a more user-friendly interface, with visual aids and a search function similar to Google. However, I must say that it is a well-designed and forward-thinking product that will certainly enhance your overall efficiency."

Pros:

Great support and they are on the right path to have an front line first app

Cons:

The lack of customizations and the lack of levels of access and cost.

Matt
Assistant Superintendent in US
Utilities, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

New user happy from the start

5.0 3 months ago

Comments: MaintainX is very easy to implement. We are working with all paper forms and records and were able to get started right way with building our database and procedures. The form fields are self explanatory allow us to quickly start using the program without much customer service support, which is great when we did need them.

Pros:

The image drag and drop feature was great for setting up our parts inventory.

Cons:

Creating blank forms to print for data collection was not the best way to go using MaintainX.

Alternatives Considered: LLumin and MVP Now

Reasons for Switching to MaintainX: The price for the user seats and ease of implementation.

Tyler
Tyler
President in Canada
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The best out there, and still getting better!

5.0 7 months ago

Comments: Love it! So far does everything we need it to in a great user friendly platform

Pros:

Ease of use, cross platform (great mobile app), great features

Cons:

Some features/settings not quite tweakable to how we need them… yet

Alternatives Considered: Fiix

Reasons for Choosing MaintainX: Cost, features, complexity, mobile app differences

Switched From: Fiix