--- description: Learn more about Razorpay price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Razorpay Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay) # Razorpay Canonical: https://www.capterra.com.au/software/179263/razorpay Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/179263/razorpay?page=2) > Online, digital payment processing to help make your business simpler to manage. > > Verdict: Rated **3.6/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Razorpay? Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 112 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.1/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Razorpay - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 1.8% per Transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: French - **Available Countries**: India ## Features - Benefits Management - Check Printing - Compensation Management - Debit/Credit Card Processing - Direct Deposit - Employee Database - Mobile Payments - Onboarding - Payroll Management - Payroll Reporting - Recurring/Subscription Billing - Reporting/Analytics - Self Service Portal - Tax Compliance - Time & Attendance ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Alternatives 1. [PayPal](https://www.capterra.com.au/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.com.au/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.com.au/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.com.au/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) ## Reviews ### "Collection of funds." — 4.0/5 > **Nanita Rica Winniewski** | *6 March 2025* | Market Research | Recommendation rating: 6.0/10 > > **Pros**: Razorpay is one the most easily payment platform and allow collecting funds on behalf of you. > > **Cons**: An account can be created in India easily. ----- ### "Hold Payments for No Reason" — 1.0/5 > **PRAKASH** | *1 December 2024* | Market Research | Recommendation rating: 0.0/10 > > **Pros**: Nothing. I have everything on a serious note. > > **Cons**: Hold payments without reason. Then, they waste time on emails and calls, and send their agent to verify their home address without information. > > It's a waste of time. They hold clients' payments and ask for unnecessary documents. ----- ### "Third Class Services" — 1.0/5 > **Vikas** | *15 September 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing to like the most there service is ridiculous. > > **Cons**: They cheated in the name of pricing plan they offering you can get up to 75000 free payment after this plan but still they are charging.One reach to support they response in 2 weeks and saying this not applicable on business card but all our customer using personal cards. Very bad service they cheated small business. > > very bad they charges too much for every transaction. ----- ### "Razorpay is Highly Arogant, Zero Customer Support, No Escalation Mechanism" — 1.0/5 > **Arpita** | *26 July 2024* | Alternative Medicine | Recommendation rating: 0.0/10 > > **Pros**: The Unethical Practices overshadow the good features it has > > **Cons**: 1. No Customer Support - No direct Customer Care Number, Email or any other mechanism to contact them 2. Many times the Help \& Support page keeps you move in a never ending loop. 3. No response from the customer support team even after multiple remindres 4. Tickets are raised and closed autometically, without giving an intimation of what has happened to the ticket. They simply say it's resolved 5. No Escalation Matrix. You keep writing to the nodal officer, nothing happens 6. I checked with other startups within my incubators and other forums, all are frustrated with their service 7. They make it easy to subscribe to services and almost impossible to stop the subscription > > Highly unethical company with no integrity ----- ### "Poor Support and Complex to Setup - Support never help in setup" — 2.0/5 > **amit** | *10 July 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Good features, if they help in setup. Overall its fine. > > **Cons**: We tried to use this tool for payroll and contacted their customer support. The support says 30mins response time but they never reply. We booked a call with them but support team didnt show up on call. They even never replied to us after that as well. We were waiting to setup this but they dont pay attention to customers. Very poor service and support. > > We had very bad experience with their support as we needed help in setup and they dont help. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.com.au/software/179263/razorpay?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/179263/razorpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data