---
description: Learn more about Razorpay price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Razorpay Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay)

# Razorpay

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> Online, digital payment processing to help make your business simpler to manage.
> 
> Verdict: Rated **3.7/5** by 121 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Razorpay?

Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 121 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.1/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Razorpay
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 1.8% per Transaction
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: French
- **Available Countries**: India

## Features

- Benefits Management
- Check Printing
- Compensation Management
- Debit/Credit Card Processing
- Direct Deposit
- Employee Database
- Mobile Payments
- Onboarding
- Payroll Management
- Payroll Reporting
- Recurring/Subscription Billing
- Reporting/Analytics
- Self Service Portal
- Tax Compliance
- Time & Attendance

## Support Options

- 24/7 (Live rep)

## Category

- [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)
- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)

## Alternatives

1. [PayPal](https://www.capterra.com.au/software/179251/paypal) — 4.6/5 (26629 reviews)
2. [Venmo](https://www.capterra.com.au/software/182159/venmo-) — 4.7/5 (9305 reviews)
3. [Stripe](https://www.capterra.com.au/software/123889/stripe) — 4.6/5 (3381 reviews)
4. [Square Payments](https://www.capterra.com.au/software/170278/square-payments-processing) — 4.7/5 (2711 reviews)
5. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8521 reviews)

## Reviews

### "Razorpay: multiple payment options with user friendly interface" — 5.0/5

> **Verified Reviewer** | *16 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It supports wide range of payment methods such as credit/debit card, net banking etc
> 
> **Cons**: Transaction fee of razorpay might be higher other then some alternative
> 
> Overall experience with razorpay was good because it supports international payments also

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### "Incompetent staff" — 1.0/5

> **Dr Hari Kishan Kumar** | *24 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Sorry should not have a single star, its a useless company wasting its customers time, with incompetent employees unable to attend any concerns.
> 
> **Cons**: Having incompetent staff and wasting time of its customers since more than 4 months with multiple complaint tickets leading to financial losses and not attending a single one till date.
> 
> Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance cell and the nodal escalation team kept replying it would be attended with priority. Multiple emails were sent and even the email which stated that within one week if no transaction occurs it would be deactivated was sent to them. After wasting all our time, they send a email stating since the pos transaction has not ocurred for more than 3 months its TID is deactivated and cannot be reactivated.

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### "Collection of funds." — 4.0/5

> **Nanita Rica Winniewski** | *6 March 2025* | Market Research | Recommendation rating: 6.0/10
> 
> **Pros**: Razorpay is one the most easily payment platform and allow collecting funds on behalf of you.
> 
> **Cons**: An account can be created in India easily.

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### "Flexible checkout for modern retail." — 5.0/5

> **Joseph** | *29 May 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: It has been a game-changer for us. I really like its seamless integration with our existing e-commerce and POS systems; it just makes digital payments effortless. Plus, the sheer range of payment options, from UPI to credit cards, perfectly caters to our diverse customer base.
> 
> **Cons**: The dashboard, while powerful, can be a bit overwhelming when you first start using it. And honestly, support response times could definitely improve during peak traffic periods that's when you need them most.
> 
> Ultimately, Razorpay helped us simplify our payment processing and significantly boost our checkout conversion rates. It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer satisfaction and streamlined our cash flow.

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### "Poor support" — 1.0/5

> **Akshay** | *15 May 2025* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Poor Support and slow process.Please call me if you can support after reading this review
> 
> **Cons**: Poor Support system.Waiting since last 48 hrs for there team to reach me despite dropping many mails and filling magic checkyform but no response

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## Links

- [View on Capterra](https://www.capterra.com.au/software/179263/razorpay)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179263/razorpay> |
| de-AT | <https://www.capterra.at/software/179263/razorpay> |
| de-CH | <https://www.capterra.ch/software/179263/razorpay> |
| en | <https://www.capterra.com/p/179263/Razorpay/> |
| en-AE | <https://www.capterra.ae/software/179263/razorpay> |
| en-AU | <https://www.capterra.com.au/software/179263/razorpay> |
| en-CA | <https://www.capterra.ca/software/179263/razorpay> |
| en-GB | <https://www.capterra.co.uk/software/179263/razorpay> |
| en-IE | <https://www.capterra.ie/software/179263/razorpay> |
| en-IL | <https://www.capterra.co.il/software/179263/razorpay> |
| en-IN | <https://www.capterra.in/software/179263/razorpay> |
| en-NZ | <https://www.capterra.co.nz/software/179263/razorpay> |
| en-SG | <https://www.capterra.com.sg/software/179263/razorpay> |
| en-ZA | <https://www.capterra.co.za/software/179263/razorpay> |
| fr | <https://www.capterra.fr/software/179263/razorpay> |
| fr-BE | <https://fr.capterra.be/software/179263/razorpay> |
| fr-CA | <https://fr.capterra.ca/software/179263/razorpay> |
| fr-LU | <https://www.capterra.lu/software/179263/razorpay> |

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