Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

What Is PayPal?

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you're just getting started or already a thriving enterprise or marketplace.

Leveraging our two-sided network, the platform lets you connect with more than 295 million PayPal customers around the world and across many platforms and marketplaces.

PayPal Details

PayPal

https://www.paypal.com

Founded 1998

PayPal Cost Overview

PayPal does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Documentation

Support

Online

PayPal Features

B2B eCommerce Platform Software
Bulk Ordering
Communication Tools
Inventory Control
Mobile Access
Payment Options
Promotions Management
Reordering
Reporting/Analytics
SEO Management
Shipping Management
Catalog Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart
Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Reporting
Risk Analytics
Stress Tests
Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management
ACH Payment Processing
Billing & Invoicing
Cryptocurrency Processing
Data Security
Debit/Credit Card Processing
Electronic Signature
In-Person Payments
Mobile Payments
Multiple Payment Gateways
Online payment processing
PCI Compliance
POS Integration
Payment Fraud Prevention
Payment Processing
Payment Processing Services Integration
Recurring Billing
Reporting/Analytics
Deferred Billing
Dunning Management
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Invoicing
Recurring/Subscription Billing
Self Service Portal
Customisable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Financial Reporting
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

PayPal Reviews

Showing 5 of 14,024 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.3/5
Features
4.6/5
Value for Money
4.6/5
Jake H.
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/12/2019

"A User-Friendly Invoicing System and Accounting System"

Comments: Great so far. I don't see us switching to any other invoicing platform anytime soon.

Pros: The thing that led us over to PayPal was how easily integrated it was with other platforms as well as how familiar everyone already is with it. The pricing is competitive per transaction and it easily allows for international invoicing and payment. It also made it really easy for our accountant to understand the layout of it.

Cons: The only thing I didn't like at first was that I typically associate PayPal with a cash app between non-professional relationships. After seeing their invoicing system, I was immediately impressed.

  • Reviewer Source 
  • Reviewed on 03/12/2019
Jayson M.
exec chef
Food & Beverages, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/03/2020

"the in and outs of paypal"

Comments: The overall money saved and speed if PayPal's services are a more then welcome addition to any buisness . With so many solutions for sending and receiving money for goods and services PayPal is an overall very cleverly designed software and would recommend it to anybody.

Pros: the ability to make customizable invoices for pretty much anything is an amazing feature. yiu are ability set payment dates and reminders for your customers, comes in handy when yiu have many streams if revenue and sources. organization us key to success. You can also accept payments
or make refunds in many different currencies and do this on your mobile,home or at the office with no process time. furthermore if you dont know they also have a money order service that allows you to send money any where in the world at very little cost. switching from the old services i was using for the restaurant to do all of this has saved $10k+ every year, cant get much better then that.

Cons: The ability to run a line if credit would be something that would improve overall value of PayPal's service. I would like to see some kind if reward system put in place for individual and buisness clients for frequent use, also the ability to use Bitcoin or other cryptocurrencies would be a good addition as as the days go one more and more people use them for there everyday spending/saving and investing opportunities.

  • Reviewer Source 
  • Reviewed on 31/03/2020
Selene M.
Publisher
Sports, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/06/2020

"Great service wherever you go!"

Comments: Paypal has been beneficial both in my business and personal life. It is easy to use, offers safeguards, allows quick transfer of funds, invoicing is a breeze, and it is fully customizable. I am surprised when people say they have not used PayPal.

Pros: Paypal is simple and easy to use, offers many features, and allows the user to connect a number of payment plans. We have been able to track invoicing, customize messages for each vendor, and allow payment plans. These features offer us flexibility when working with customers. Accepting payments has been a breeze!

Cons: We have noticed some difficulty in using PayPal to pay for online services and products; there have been a few times PayPal required a waiting period with an outside vendor despite having used that service or product previously.

  • Reviewer Source 
  • Reviewed on 30/06/2020
Ericka M.
Owner
Veterinary, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 02/01/2020

"PayPal Uses Your Money To Make Money!"

Comments: My problem with PayPal is they try to be like a parent is to a child. Saying it’s my money they are just holding it for me. If it’s my money then give me my money PayPal.

Pros: My clients felt their payment information was safe and secure with a well know company that PayPal is.

Cons: That payments for services were held no matter what for three or more days unless clients called them to confirm services were done or being done. Even then my company had to wait on client payments of services rendered.

  • Reviewer Source 
  • Reviewed on 02/01/2020
Daniella B.
Owner/Operator
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/03/2020

"Awesome Overall "

Comments: PayPal makes it easy to exchange money online.This software is tried and true year after year. I will definitely recommend PayPal to anyone who asks.

Pros: I love the ease of use. I enjoy the security they offer, and the various settings they offer to you. PayPal is a proven platform for business and personal users alike. They offer a level of security and protection that is unmatched with many financial softwares.

Cons: Though widely accepted, PayPal isn't widely used among many popular services available today. There was also a lack of customization when it came to things such as my preferred name.

  • Reviewer Source 
  • Reviewed on 27/03/2020