15 years helping Australian businesses
choose better software

What Is Track-POD?

Deliver in full and on time with our single-dashboard solution for your last-mile delivery needs. Optimize thousands of deliveries and collections, print shipping labels, dispatch in one click, and customize our Proof of Delivery template in PDF. Partial delivery, overdelivery, reasons for rejection, Cash on Delivery - we built Track-POD to account for every logistics scenario in B2C and B2B. Same-day implementation and transparent pricing.

Who Uses Track-POD?

Businesses that organize deliveries, collections, and provide field services: logistics company, 3PL, manufacturer, distributor, courier service, food delivery, equipment supplier, parcel delivery.

Track-POD Software - Route Planning Software with Unlimited Stops
Track-POD Software - Most Versatile Driver App on the Market
Track-POD Software - Delivery Management Software with Rates
Track-POD Software - 24 Months of Shipping Analytics and Reports
Track-POD Software - Safety Management System

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Reviews of Track-POD

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
27%
3
2%
2
2%
Zac
Zac
Business Analyst & Purchasing Manager in Australia
Verified LinkedIn User
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Track Pod Review

5.0 2 years ago

Comments: Great, would definitely recommend.

Pros:

easy to set up and use software, fits well with our business.

Cons:

Mobile usage across android and iso have different capabilities.

Track-POD Response

2 years ago

Hi Zac, thanks for sharing your feedback!

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great TMS system

5.0 2 years ago

Comments: We have used this software since opening the business and although we researched the market in depth to see what else is out there we really like this system due to it's reliability, ease of use and great client interface. The new client portal update is fresh and easy to use and the client feedback system has been great for our team morale.

Pros:

Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches. Over the last 2-3 years we've seen a lot of development of the software and new functions come in which gives us real faith in the platform being constantly progressed to meet our needs. Vehicle checks, client feedback and custom form boxes all help make this software versatile and help our business to run smoothly. Our clients constantly feedback that they love the live tracking all day with driver info so that they never feel anxious about missing a delivery!

Cons:

The software is constantly being developed but there is more functionality which could be added such as more options for using the software as a transport company rather than pre-dominantly an outbound delivery software so that the tracking facility is cohesive for both ends of the job. Also small things like auto formatting phone numbers and addresses would help especially where our clients use the portal to book in themselves as we spend a lot of time verifying their data entry which could be automated. Creating new shippers records including notification settings and contact info within the new booking window would be a time saver also but otherwise the overall usability, reliability and function range is extremely good value for money.

Track-POD Response

2 years ago

Thank you for leaving such a thorough review, your feedback is very helpful!

Isaac
Finance Manager in US
Utilities, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Track-POD for Operational Functioning for Companies

5.0 3 weeks ago New

Pros:

Track-POD has all the support players on board, and they deliver focused report to users.

Cons:

Track-POD has nothing contradicting, in making operations successful.

Track-POD Response

3 weeks ago

Hi Isaac, Thank you for sharing such a positive review! We're thrilled to hear that Track-POD has been able to support your operational needs effectively and appreciate your high ratings across all categories. It's great to know our features and customer support have met your expectations. We look forward to continuing to serve you and your team with the same level of excellence. Best regards, The Track-POD Team

Jake
Director in UK
Retail, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Close but no cigar

2.0 4 years ago

Comments: A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.

Pros:

The price is good, it’s a fraction of the competitors offering for a small company. The overall design of the product is about right.

Cons:

The support is AWFUL. Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations. There are many features that are essential that just aren’t implemented. For example, being able to see an updated ETA for a delivery in the admin UI. The app has the info, so why not show it? They have a good API, but make certain data hidden for no good reason. A complete lack of webhooks is also completely unexplained. The driver mobile app itself will randomly crash and require deleting and reinstalling. The whole ‘flow’ of the mobile app is confusing. Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).

Track-POD Response

4 years ago

Hi Jake, thanks for your review. We are very sorry that our application does not support some of custom functions for your business needs and we do not provide the web-hooks at the moment, instead that we offer our powerful and comprehensive API. We try do the best efforts according our practice in logistics. On the other hand, most of the features are available - you can close a route, you can delete an order. We recommend you to visit out help center.

Robin
Supply Chain Manager in Saudi Arabia
Food & Beverages, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best POD App

5.0 4 months ago

Comments: Amazing app. We love it. Our delivery associates are happy with the TrackPod features

Pros:

The feature that I liked most about Track-POD was its user-friendly interface. The platform is intuitive and easy to navigate, which has made it simple for our team to adopt and use effectively. Additionally, the real-time tracking and visibility into our delivery operations have been invaluable in improving our overall efficiency and customer satisfaction. Overall, Track-POD has been a great addition to our workflow, and we look forward to continuing to utilize its capabilities.

Cons:

Reports need to be customized. The user should have the choice to select the reasons for rejections

Track-POD Response

4 weeks ago

Hello Robin, Thank you for taking the time to leave such a positive review! We are thrilled to hear how Track-POD has seamlessly integrated into your team’s workflow and contributes to operational efficiency and customer satisfaction. It’s always great to hear feedback about our user-friendly interface and real-time tracking features from professionals like yourself. We also appreciate your constructive feedback regarding the customization of reports and rejection reasons. Your suggestion is invaluable, and we are actively working to enhance this aspect to better meet our users' needs. Thank you once again for your support and for choosing Track-POD. We look forward to continuing to serve you and your team!