Who Uses EngageBay?
Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.
What Is EngageBay?
EngageBay is a simple, affordable, all-in-one marketing, sales and service CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails, and automate your marketing funnel through marketing automation - all from one easy to use platform.
EngageBay Details
EngageBay
https://www.engagebay.com
Founded 2016
Play
EngageBay pricing overview
See pricing plansEngageBay has a free version and offers a free trial. EngageBay paid version starts at USD 10.79/month.
Starting Price
USD 10.79/month See pricing details
Pricing Details
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Free Version
Yes
Free Trial
Yes, get a free trial
EngageBay deployment and support
Support
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
EngageBay Features
Account Based Marketing Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- CRM
- Campaign Management
- Campaign Personalization
- Campaign Segmentation
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Synchronization
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Pipeline Management
- Pipeline Reports
- Prioritization
- Progress Tracking
- Prospecting Tools
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Target Account Identification
- Task Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
- Workflow Management
All-in-One Marketing Platform Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- Automated Scheduling
- Behavior Analytics
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Content Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Templates
- Customization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Marketing
- Email Templates
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- List Management
- Live Chat
- Marketing Automation
- Mass Texting
- Monitoring
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Third Party Integrations
- Website Analytics
- Workflow Management
Appointment Scheduling Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Employee Management
- Event Calendar
- Event Scheduling
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Social Media Integration
- Third Party Integrations
- Website Integration
Auto Dialer Software
- API
- Activity Dashboard
- Activity Tracking
- Answering Machine Detection
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- Data Import/Export
- IVR / Voice Recognition
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Live Chat
- Local Caller ID
- Monitoring
- Multi-Channel Communication
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Process/Workflow Automation
- Progressive Dialer
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Text to Speech
- Third Party Integrations
- Voice Mail
CRM Software
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
CRM for Small Businesses
- Business Card/Badge Scanning
- Calendar/Reminder System
- Contact Management
- Document Storage
- Email Management
- Forecasting
- Interaction Tracking
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Calendaring Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Scheduling
- Collaboration Tools
- Color Codes/Icons
- Customer Database
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Electronic Payments
- Email Invitations & Reminders
- Email Management
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Mobile Alerts
- Multi-Location
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Task Management
- Task Scheduling
- Team Calendars
- Third Party Integrations
- Timesheet Management
- Website Integration
Call Tracking Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics/ROI Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Computer Telephony Integration
- Contact Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customisable Forms
- Customizable Reports
- Data Import/Export
- IVR / Voice Recognition
- Keyword Tracking
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Campaign
- Performance Management
- Predictive Dialer
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Third Party Integrations
- Visitor Tracking
- Voice Mail
Campaign Management Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Contact Database
- Contact Management
- Content Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Marketing
- Event Triggered Actions
- Lead Capture
- Lead Generation
- Lead Management
- Monitoring
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Template Management
- Third Party Integrations
- Visual Analytics
- Web Forms
- Workflow Management
Contact Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Workflow Management
Customer Engagement Software
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Gamification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third Party Integrations
- Video Support
- Visual Analytics
- Widgets
- Workflow Management
Customer Experience Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Chat/Messaging
- Communication Management
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Visualization
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Negative Feedback Management
- Predictive Analytics
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text Analysis
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Widgets
- Workflow Management
Customer Service Software
- API
- Activity Tracking
- Alerts / Escalation
- Appointment Management
- Auto-Responders
- Calendar Management
- Call Center Management
- Call Routing
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customisable Forms
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Email Management
- Employee Management
- Engagement Tracking
- Event Triggered Actions
- Inbox Management
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multiple User Accounts
- Performance Management
- Performance Metrics
- Queue Management
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Rules-Based Workflow
- SMS Messaging
- Self Service Portal
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Virtual Assistant
- Voice Mail
- Workflow Management
Customer Success Software
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- CRM
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Health Score
- Knowledge Base Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- NPS of Customers
- Onboarding
- Performance Metrics
- Real Time Data
- Real Time Notifications
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Third Party Integrations
- Usage Tracking/Analytics
- Widgets
- Win / Loss Analysis
- Workflow Management
Email Management Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Canned Responses
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Recovery
- Drag & Drop
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Inbox Management
- Monitoring
- Queue Management
- Real Time Analytics
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Routing
- Search/Filter
- Shared Inboxes
- Signature Management
- Social Media Integration
- Spam Blocker
- Subscription Management
- Template Management
- Third Party Integrations
- Whitelisting/Blacklisting
- Workflow Management
Email Marketing Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CAN SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
Email Signature Software
- AB Testing
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Notifications
- Analytics/ROI Tracking
- Auto Update
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Specific Signature
- Click Tracking
- Compliance Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Synchronization
- Digital Signature
- Document Templates
- Drag & Drop
- Email Alerts
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Image Library
- Lead Generation
- Multi-Campaign
- Multi-Channel Marketing
- Preview Functionality
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- Role-Based Permissions
- Sales Reports
- Secure Data Storage
- Signature Creation
- Signature Management
- Signature Templates
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third Party Integrations
- User Management
- User Profiles
- WYSIWYG Editor
- Workflow Management
Email Tracking Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Auto-Responders
- Automated Scheduling
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Delivery Tracking
- Drag & Drop
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Geolocation
- Heatmaps
- Location Tracking
- Mailing List Management
- Monitoring
- Multi-Campaign
- Preview Functionality
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Subscription Management
- Team Management
- Template Management
- Third Party Integrations
- Workflow Management
Gamification Software
- API
- Activity Dashboard
- Activity Tracking
- Assessment Management
- Asynchronous Learning
- Badge Management
- Blended Learning
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Content Management
- Contest Management
- Course Authoring
- Customisable Branding
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Drag & Drop
- Employee Reward Programs
- Engagement Tracking
- Feedback Management
- For Call Centers
- For Developers
- For Education
- For Onboarding
- For Sales Teams/Organizations
- Gamification
- Goal Setting / Tracking
- Interactive Content
- Leaderboards
- Learning Management
- Mobile Access
- Performance Management
- Performance Metrics
- Personalization
- Progress Tracking
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Rewards Management
- Sales Reports
- Sales Trend Analysis
- Self-Learning
- Social Media Integration
- Surveys & Feedback
- Third Party Integrations
- Training Management
- Visual Analytics
Help Desk Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Automated Routing
- CRM
- Call Center Management
- Chat/Messaging
- Client Portal
- Customer Database
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Email Management
- Email Templates
- Feedback Management
- Help Desk Management
- IT Asset Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Monitoring
- Multi-Channel Communication
- Network Monitoring
- Performance Metrics
- Prioritization
- Real Time Notifications
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Third Party Integrations
- Ticket Management
- Workflow Configuration
- Workflow Management
Inside Sales Software
- API
- Activity Dashboard
- Activity Tracking
- Appointment Scheduling
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Management
- Email Management
- Email Templates
- IVR / Voice Recognition
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- Meeting Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real Time Analytics
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Reports
- Sales Trend Analysis
- Task Management
- Third Party Integrations
- Voice Mail
- Workflow Management
Landing Page Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Contact Management
- Content Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Customization
- Design Management
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Form Builder
- Forms Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Multi-Channel Marketing
- Publishing Options
- Real Time Analytics
- Real Time Editing
- Reporting & Statistics
- Reporting/Analytics
- Responsive
- SEO Management
- Social Media Integration
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
- Website Management
- Widgets
Lead Capture Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Business Card/Badge Scanning
- CRM
- Campaign Management
- Chat/Messaging
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Forms Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Multi-Campaign
- Online Forms
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Generation Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Contact Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Segmentation
- Customisable Branding
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Forms Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Database Integration
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Multi-Campaign
- Multi-Channel Marketing
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Search/Filter
- Social Media Integration
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Monitoring
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Social Media Integration
- Source Tracking
- Task Management
- Template Management
- Third Party Integrations
- Web Forms
- Workflow Management
Lead Nurturing Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Customization
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
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EngageBay Reviews
Read all 108 reviews
Ian N.
MD
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 09/10/2020
"Great Product and Service"
Comments: A pleasure to work with, really want to do anything thy can to help you out.
Pros: Really proactive when we ask for any update. Very responsive. Really friendly team. Easy to use.
Cons: There is nothing to add here but the form has to have 40 characters!
Vendor Response
by EngageBay on 16/10/2020
Thanks for the review Ian.
- Reviewer Source
- Reviewed on 09/10/2020
Sian M.
Director
Online Media, 2-10 Employees
Used the Software for: 6-12 months
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Overall Rating
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Ease of Use
-
Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/10/2020
"Sophisticated Software"
Comments: We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.
Pros: How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.
Cons: The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.
Alternatives Considered: HubSpot CRM
Reasons for Choosing EngageBay: Lack of features
Switched From: Sendinblue
Reasons for Switching to EngageBay: Features mainly and then support - they answered questions promptly. I also tried other products before I arrived at Engagebay but although they initially said they could do what I needed, after weeks of frustrating try outs - they didn't - and the support hadn't really listened to what I'd said I needed - Engagebay listened to what I actually needed before I got started and it did what they said.
Vendor Response
by EngageBay on 16/10/2020
Thanks for the review Sian.
- Reviewer Source
- Reviewed on 08/10/2020
Bernadette M.
Marketing Manager
Consumer Goods, 2-10 Employees
Used the Software for: 1-5 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/09/2021
"Excellent Customer Service, Mostly Easy to Use"
Pros: It offers lots of features that a small but growing business can access. The support team are incredibly helpful (and quick to respond) if you ever have trouble figuring something out. There are also plenty of free resources such as articles and videos.
Cons: Yes, there are some features such as the ability to view what list(s) a contact belongs to from their profile in the marketing hub, and the ability to forward tickets to other emails in the service hub. Some tasks require work-arounds to accomplish. The support team gladly take suggestions for improvements though, and the program is always improving.
Alternatives Considered: HubSpot Marketing Hub
Reasons for Choosing EngageBay: Salesforce wasn't offering enough with their basic membership. EngageBay offers service, marketing and sales capabilities at a fraction of the cost. EngageBay is much more user-friendly and intuitive.
Switched From: Salesforce Sales Cloud
Reasons for Switching to EngageBay: More affordable for small business
- Reviewer Source
- Reviewed on 23/09/2021
Verified Reviewer
CTO
Internet, 2-10 Employees
Used the Software for: 1-5 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 14/09/2021
"Absolutely horrible!!"
Comments:
I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on.
Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices!
They then tell me that the problem is not on their end and insist that every contact has an invalid email address.
With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!
Pros: At first I liked what it offered for the free plan (things that other similar services didn't offer for free).
Cons: It doesn't work at all and the support team asks you to purchase credits for it to work.
Vendor Response
by EngageBay on 24/09/2021
Hi there, sorry to know about your experience with EngageBay.
Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce.
To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions.
Seems like the other service you used has a built in validation service and hence the bounces were limited.
I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.
- Reviewer Source
- Source: GetApp
- Reviewed on 14/09/2021
Angus B.
Director
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/08/2021
"A great priced and featured all in one CRM. We moved from Hupspot to EngageBay and love it."
Comments:
Overall experience is fantastic.
We have not even started the marketing side yet so we are looking forward to that.
If you want an affordable CRM that does just about everything you need at a price that is actually affordable then EngageBay is a great choice.
Pros:
It is fast and simple to use.
We live in deals and task most of the time and it gives you all you need.
Support is amazing. I have even made product change suggestions and some were implemented in a few days. That is amazing.
Cons: We wish we could easily change the sort order of the deals when in tablet mode to the order we want (custom order). Sometime we want to just call a selected few clients in a day and it would be nice to just show them or put them at the top of the list. A small con but still a con.
- Reviewer Source
- Reviewed on 26/08/2021
