---
description: Learn more about ChatFood price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatFood Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Food Delivery Software](/directory/30861/food-delivery/software) > [ChatFood](/software/178786/chatfood)

# ChatFood

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> ChatFood is the leading e-commerce solution for F\&B Entrepreneurs to sell on Instagram \& WhatsApp.
> 
> Verdict: Rated **4.9/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ChatFood?

We serve F\&B Entrepreneurs that invest in marketing on social media platforms like Instagram, and want to use WhatsApp to sell online, get valuable customer feedback, and reach new customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatFood

## Commercial Context

- **Starting Price**: USD 80.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Italian, Portuguese, Spanish, Turkish
- **Available Countries**: Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Croatia, Cuba, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 46 more

## Features

- Billing & Invoicing
- CRM
- Customer Activity Tracking
- Debit/Credit Card Processing
- Delivery Tracking
- Dispatch Management
- Engagement Tracking
- In-Person Payments
- Kitchen/Menu Management
- Loyalty Cards
- Loyalty Program
- Mobile Access
- Order Management
- Promotions Management
- Reporting/Analytics
- Rewards Management
- Routing
- Social Promotion

## Integrations (1 total)

- Checkout.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Food Delivery Software](https://www.capterra.com.au/directory/30861/food-delivery/software)

## Related Categories

- [Food Delivery Software](https://www.capterra.com.au/directory/30861/food-delivery/software)
- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software)

## Alternatives

1. [PayPal](https://www.capterra.com.au/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.capterra.com.au/software/182159/venmo-) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.capterra.com.au/software/123889/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.capterra.com.au/software/170278/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.capterra.com.au/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)

## Reviews

### "Chatfood is our main business tool to engage directly with our customers" — 5.0/5

> **Nabeeh** | *4 September 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: It solves the problem of how to create a digital menu quickly, efficiently and effectively. Unbelievably intuitive user interface and can easily be deployed on matter of days without relying on anyone outside of your organization.
> 
> **Cons**: Very little cons so far. Chatfood does what it says it will do very well. Looking forward for more features to allow more effective order tracking.
> 
> My experience has been very positive and I consider both chatfood as a platform and a team as a strategic partner and crucial success factor in my business.

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### "Highly Recommend" — 5.0/5

> **Bassem** | *10 November 2019* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Adaptability; since inception we’ve watched this platform continue to adapt with the market trend and lead the space in reliability.
> 
> **Cons**: It would be great if the ChatFood platform could be adopted by more companies allowing further integration to streamline.
> 
> ChatFood has been a pleasure to work with, I wish I would have started with them earlier. Unfortunately I worked with many others in the market before I found them but thankfully since we started working together our Companies sales have grown due to our mutual attentiveness to Customer experience.

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### "Chefs Play" — 3.0/5

> **Sugandha** | *26 October 2020* | Restaurants | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to use
Marketing tools
..............................
> 
> **Cons**: Customer can not edit the personal details once filled.

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### "Great interface that increases your sales and profits\!" — 5.0/5

> **Tamer** | *7 November 2019* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: ChatFood is very easy to use and has helped Pinza to conver customers to order through Instagram. Our online orders have increased due to the new loyalty program and 20% discount for first time customers. The entire ordering experience is very simple and customer enjoy the experience and keep on coming back.
> 
> **Cons**: Nothing that comes to mind, but the team behind ChatFood are great when it comes to innovation and always looking for ways to improve. They have introduced amazing new features since they launched.
> 
> We have minimized the commission and enhanced the customer online ordering experience. The fact that we can get customers to order directly through Instagram is a win win scenario for any restaurant.

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### "Freedom from Aggregators" — 5.0/5

> **Chadi** | *23 March 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Chatfood is with us from the first start of our business. 4 years ago and through good or bad time the team was amazing helping us build up the best restaurant in UAE.
> 
> **Cons**: Nothing the client service is wonderful the team also. We have absolutely nothing that we didn’t like
> 
> The best. As I said. Any new challenges or requirement was attended without delay.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/178786/chatfood)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/178786/ChatFood/> |
| en-AE | <https://www.capterra.ae/software/178786/chatfood> |
| en-AU | <https://www.capterra.com.au/software/178786/chatfood> |
| en-CA | <https://www.capterra.ca/software/178786/chatfood> |
| en-GB | <https://www.capterra.co.uk/software/178786/chatfood> |
| en-IE | <https://www.capterra.ie/software/178786/chatfood> |
| en-IL | <https://www.capterra.co.il/software/178786/chatfood> |
| en-IN | <https://www.capterra.in/software/178786/chatfood> |
| en-NZ | <https://www.capterra.co.nz/software/178786/chatfood> |
| en-SG | <https://www.capterra.com.sg/software/178786/chatfood> |
| en-ZA | <https://www.capterra.co.za/software/178786/chatfood> |
| es | <https://www.capterra.es/software/178786/chatfood> |
| es-AR | <https://www.capterra.com.ar/software/178786/chatfood> |
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| es-PE | <https://www.capterra.pe/software/178786/chatfood> |

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