--- description: Learn more about Bókun price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.com.au/software/178518/bokun Page: 1 / 20\ Next: [Next page](https://www.capterra.com.au/software/178518/bokun?page=2) > Bókun is the complete booking and channel management solution for extraordinary experiences. 14 day free trial (no CC required). > > Verdict: Rated **4.7/5** by 456 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bókun? Bókun works for every business selling bookable experiences - whether you run solo tours or manage global attractions. One system, built to handle it all. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 456 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bókun, A TripAdvisor Company - **Location**: Boston, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil and 175 more ## Features - Booking Management - CRM - Calendar Management - GDS/OTA Integration - Itinerary Creation - Online Booking - Package Creation - Payment Processing - Pricing Management - Reporting & Statistics - Resource Management - Vendor Management ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tour Operator Software](https://www.capterra.com.au/directory/20033/tour-operator/software) ## Related Categories - [Tour Operator Software](https://www.capterra.com.au/directory/20033/tour-operator/software) - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) ## Alternatives 1. [Rezdy](https://www.capterra.com.au/software/122690/rezdy) — 4.5/5 (237 reviews) 2. [FareHarbor](https://www.capterra.com.au/software/135106/fareharbor) — 4.7/5 (1127 reviews) 3. [WeTravel](https://www.capterra.com.au/software/163474/wetravel) — 4.8/5 (524 reviews) 4. [Peek Pro](https://www.capterra.com.au/software/142459/peek-pro-tour-operator-software) — 4.7/5 (795 reviews) 5. [Intelitour](https://www.capterra.com.au/software/1070243/Intelitour) — 5.0/5 (41 reviews) ## Reviews ### "Glad I found you Bokun\!" — 5.0/5 > **Jo** | *5 March 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: - Great support service - Reliable technology - Easy interface - Great option to create supplier relationships - Design led widgets and booking process Need I say more\! > > **Cons**: The only requirement I have is that I need to able to create a tour experience that allows a minimum number of people from different booking parties for my tour to go ahead. Eg 3 Min. That is fundamental in tour operations and surprising that it is not available on the system. Please add\! > > After feeling completely frustrated by a different provider, I have finally found a tour software company that exceeds my expectations and aligns with my own business values. If you want a reliable, easy you to use, professional system that gives you value and unwavering support, this is it. Thank you Bokun\! ----- ### "Great for novices" — 5.0/5 > **Panos** | *22 February 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Ease of use is the most important feature for me, since I had no previous experience with tour management platforms. The new look and feel is now much better, the previous looked cluttered, now it's a lot more clear and colors help. I have the basic option which is more than enough for starters, as you have control in all features and also provides some useful stats. I also find it a good value for money product that offers integration with so many OTA's. > > **Cons**: The FAQ section is rather confusing and should be revised so that instructions are clear. It would also be great if scheduling was more flexible (e.g. having a tour operating day after day does not seem to work) > > Despite the fact that the platform is easy, you always need support and fortunately their support department is very quick and helpful and also 24/7 which is great since you know they will resolve any issue with just a few clicks, for starters like me this is the most important\! ----- ### "Reliable platform with excellent support and strong OTA connectivity" — 5.0/5 > **Dimitris** | *17 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Bókun is a very reliable and well-structured system, especially when it comes to connectivity with major OTAs like GetYourGuide and Viator. The platform handles inventory and availability efficiently, which is essential for daily operations. What stands out the most is the overall stability of the system and the level of support provided — the team is responsive, helpful, and genuinely tries to resolve issues quickly. > > **Cons**: While the system is powerful, it can feel a bit complex and not always intuitive, particularly for new users. The reporting capabilities could be more advanced and user-friendly, as extracting detailed insights often requires additional work outside the platform. > > Overall, i am very satisfied with Bókun. It is a dependable platform that supports our day-to-day operations and allows us to manage multiple sales channels effectively. The customer support is a key strength and adds significant value to the overall experience. With some improvements in usability and reporting, it could become an even more complete solution. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *11 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10 > > **Pros**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **Cons**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- ### "A powerful platform with endless potential" — 5.0/5 > **Juan Antonio** | *13 April 2025* | Maritime | Recommendation rating: 8.0/10 > > **Pros**: I’ve worked with other platforms before and, without undermining them, Bókun has truly been a lifesaver by helping me achieve results in significantly less time. The possibilities it offers are endless, and the system feels very polished and refined. > > **Cons**: Perhaps some specifics related to invoicing or resource usage can be a bit tricky at first, but this is mostly due to the learning curve. Some particular cases aren’t covered in the documentation and require direct support from Bókun’s technical team — which, to be fair, is quite responsive. > > Bókun has proven to be reliable, quick to set up, and easy to bring into production with minimal errors. Overall, it meets and even exceeds expectations. That said, I’ll continue to be demanding when it comes to future improvements — but that’s only because the bar has been set high. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.au/software/178518/bokun?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/178518/bokun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data