---
description: Learn more about Docusnap price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Docusnap Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Network Mapping Software](/directory/30978/network-mapping/software) > [Docusnap](/software/178238/docusnap)

# Docusnap

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> Professional IT documentation, inventory, and analysis - automatically creates network maps, reports, emergency plans and more.
> 
> Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Docusnap?

Docusnap is used by a wide range of companies and public authorities to efficiently document their IT infrastructure. Typical users include IT administrators, IT managers and IT service providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 7 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusnap
- **Location**: Kiefersfelden, Germany
- **Founded**: 2004

## Commercial Context

- **Starting Price**: EUR 461.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Docusnap is available across 6 pricing tiers: Basic, SAM, Security, Premium and Ultimate, and with a discount offered on annual billing. Pricing starts at $30.00 and scales with each tier, outlined below: 

Basic
$30.00 monthly and $229.50 yearly

SAM
$37.00 monthly and $279 yearly

Security
$37.00 monthly and $279 yearly

Premium 
$50.50 monthly and $382.50 yearly

Ultimate
$55.00 monthly and $418.50 yearly
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin and 176 more

## Features

- Access Controls/Permissions
- Backup and Recovery
- Change Tracking
- Color Codes/Icons
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Dashboard
- Device Auto Discovery
- Documentation Management
- Drag & Drop
- Hierarchical Mapping
- IT Asset Management
- IT Asset Tracking
- Issue Management
- Knowledge Base Management
- Location-Based Mapping
- Map Exporting
- Patch Management
- Process/Workflow Automation
- Relationship Mapping
- Remote Monitoring & Management
- Reporting/Analytics
- Scheduling
- Search/Filter
- Templates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Network Mapping Software](https://www.capterra.com.au/directory/30978/network-mapping/software)

## Related Categories

- [Network Mapping Software](https://www.capterra.com.au/directory/30978/network-mapping/software)
- [IT Documentation Software](https://www.capterra.com.au/directory/33755/it-documentation/software)
- [MSP Software](https://www.capterra.com.au/directory/30921/msp/software)

## Alternatives

1. [N-central](https://www.capterra.com.au/software/13803/n-central) — 4.1/5 (195 reviews)
2. [N-sight RMM](https://www.capterra.com.au/software/163344/n-sight) — 4.3/5 (194 reviews)
3. [Cove Data Protection](https://www.capterra.com.au/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
4. [SuperOps](https://www.capterra.com.au/software/1017782/superopsai) — 4.6/5 (65 reviews)
5. [IT Glue](https://www.capterra.com.au/software/170401/itglue) — 4.6/5 (331 reviews)

## Reviews

### "Must-have IT-Tool for SysAdmins" — 5.0/5

> **Christina** | *4 August 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Flexible, automated IT-Documentation. Nice plans \& diagrams
> 
> **Cons**: Maybe webinars in english, but there are many video tutorials on YouTube

-----

### "Der Branchenprimus" — 5.0/5

> **Verified Reviewer** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Verlässlichkeit und Akzeptanz wie man es erwartet
> 
> **Cons**: Die Anwendung ist mitunter etwas "Altbacken" in den Menüs und Baumstrukturen, es fehlen Favorits
> 
> Immer wieder eine Empfehlung wert, denn es ist nun einmal die beste, bezahlbare Lösung

-----

### "Okay" — 3.0/5

> **Nils** | *18 May 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 5.0/10
> 
> **Pros**: Its a Tool For many Tasks, much more than simple Asset Management
> 
> **Cons**: While IT can do many Things, IT feels Like No Feature is complete.

-----

### "Perfekt zum automatischen Inventarisieren, Dokumentieren und Analysieren" — 5.0/5

> **Manfred** | *15 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lässt sich einfach installieren und erledigt seine Hauptaufgabe dann praktisch automatisch. Liefert tolle Netzwerkpläne und visualisiert auch die Abhängigkeiten der Dienste untereinander.
> 
> **Cons**: Bin mit der Software eigentlich rundum zufrieden.
> 
> Umfangreiche Dokumentation mit relativ wenig Aufwand\!

-----

### "Ein sinnvolles und sehr gutes Tool mit noch mehr Möglichkeiten" — 5.0/5

> **Oliver** | *16 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Customizing Möglichkeiten,  IT Beziehung, Darstellungen
> 
> **Cons**: keine editierbaren Webfrontendfehlende Audit bei Änderungenfehlende REST API, offene Schnittstelle für mehrstufigen Import
> 
> Grundlage für BCM und ISMS

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## Links

- [View on Capterra](https://www.capterra.com.au/software/178238/docusnap)

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