15 years helping Australian businesses
choose better software

What Is Dentrix Ascend?

Dentrix Ascend cloud-based practice management software offers a smarter, more natural interface that's easy to learn and master. With one-click access to patient information and customized workflows, you'll get more done in less time. Scale your business and standardize your data on your own terms. Dentrix Ascend can help you integrate workflows within and across locations, no matter how many you have, so you can leave a silo mentality behind.

Who Uses Dentrix Ascend?

DSO organizations, Solo Practices, Group Practices, Entrepreneurial Dentists,

Dentrix Ascend Software - 1
Dentrix Ascend Software - 2
Dentrix Ascend Software - 3
Dentrix Ascend Software - 4
Dentrix Ascend Software - 5

Not sure about Dentrix Ascend? Compare with a popular alternative

Dentrix Ascend

Dentrix Ascend

4.1 (229)
No pricing found
Free version
Free trial
29
No integrations found
4.2 (229)
4.0 (229)
4.3 (229)
VS
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
USD 4,000.00
one-time
Free version
Free trial
3
No integrations found
0.0 (0)
0.0 (0)
0.0 (0)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Dentrix Ascend

AlphaDent Dental Management Systems
Top rated features
No features have been rated by reviewers for this product.
MacPractice DC
Top rated features
Claims Management
Confirmation/Reminders
Outcome Assessment Tools
Carestream Dental
Top rated features
Appointment Management
Dental Practice Management
Patient Records Management
ACE Dental
Top rated features
Appointment Management
Claims Management
Patient Records Management
DENTECH
Top rated features
Appointment Management
Client Management
Treatment Planning
Easy Dental
Top rated features
Appointment Management
Charting
Imaging and X-rays
Denticon
Top rated features
Client Management
Financial Management
Scheduling
Praktika
Top rated features
No features have been rated by reviewers for this product.
Dental 4 Windows SQL
Top rated features
No features have been rated by reviewers for this product.

Reviews of Dentrix Ascend

Average score

Overall
4.1
Ease of Use
4.2
Customer Service
4.3
Features
3.9
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mike
Mike
Dentist/Owner in US
Verified LinkedIn User
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Dentrix Ascend is a must buy!

5.0 3 years ago

Comments: Our overall experience has been extremely positive.

Pros:

The charting and insurance benefits are the best. It is so user friendly compared to other software we have used.

Cons:

Everything that I felt was missing has been added in the last year. I do think that there could be some improvements in the treatment planner.

Bevin
Owner/pediatric dentist in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Dentrix Ascend review

4.0 5 years ago

Comments: overall i like the product but correcting the accounting issues is something that is very frustrating and would possibly cause our practice to return to Dentrix

Pros:

like that its cloud based and always evolving with updates as users make recommendations to improve. I like that I can access it anywhere.

Cons:

I do not like the line item accounting and that credits can not be left on the ledger without affecting provider totals. A/R from previous months changes based on patient over-payments. We have all our fee schedules in and we do write offs at time of service /claim generation but there are still instances where we have over-collected and the only way to have the adjustment for the patient over-payment is to put the EOB in as insurance over-payment which is not accurate or refund the patient directly when the EOB is received, which is not practical

Roxanne
Financial and Scheduling Coordinator in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Dentrix Ascend Brought our office low

3.0 3 weeks ago New

Comments: We have 2 offices that switched from Dentrix to Dentrix Ascend in December. We all hate it. We are moving to another program in a few weeks.

Pros:

Looks clean. User function is not great.

Cons:

So much clicking to get where you want to go. Laborious. No pretreatment estimate tracking. You can put in treatment, and send a preauthorization, but when it comes back, there's no way to communicate what the preestimate states except going to hunt for it and looking at a little note you put in yourself. Also, the power reporting is a NIGHTMARE. Overly complicated. You can't print a report. We have needed support several times and while the people I've actually gotten a hold of have been wonderful, I've waited on the phone for over 45 minutes twice before I was able to reach someone to help me. If you email them, they create a ticket. They don't tell you what to do with the ticket, but you have one. Enjoy. We went over a month until we were able to fix a problem with insurance coverage dates overlapping. We were completely locked out until I had someone remote in to my laptop at home and fix it. She did a great job, but the time it took to get the problem resolved was ridiculous.

Susan
Director of Business Administration in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Five Stars for Ascend!

5.0 3 years ago

Comments: Better communication among staff and between the office and patients over all our office has become much more efficient!

Pros:

How easy the software is to learn and use. Our staff was very concerned about the transition because we had been using the other software for years and they still had so many problems using it. Ascend is user friendly it’s as easy to use as an app on your phone. I asked the team what they like most and these where their answers: 2 way texting, electronic sending for insurance, reliability, ability to access anywhere, time clock (new), how fast it runs compared to our old system and the amazing reports you can run (daily huddle)

Cons:

In the perio charting it would be awesome if there was a way that implants are marked so both charts don't have to be open at the same time.

James
Practice Owning Dentist in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Satisfied from the start

5.0 5 years ago

Comments: We have always been happy with Dentrix Ascend. Our IT needs and budget are a fraction of what they otherwise would be. We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better.

Pros:

Intuitive. It has eliminated wasted time and money on training.

Cons:

While being next generation technology and cloud based it has been very slow to publish APIs and become operable with so many other businesses that can enhance dental practice management.