---
description: Learn more about LitmusWorld price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LitmusWorld Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [LitmusWorld](/software/176906/the-litmusworld-customer-experience-solution)

# LitmusWorld

Canonical: https://www.capterra.com.au/software/176906/the-litmusworld-customer-experience-solution

> The LitmusWorld platform enables clients to Measure, Act and Improve business processes that drive the customer centricity agenda.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses LitmusWorld?

Large enterprises across the retail, BFSI, automobile, hospitality, entertainment, e-commerce and other industries where there is touchpoint level interaction between customers and brands.

## About the vendor

- **Company**: LitmusWorld
- **Founded**: 2015

## Commercial Context

- **Starting Price**: INR 0.01
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: India

## Features

- Dashboard
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Text Analysis

## Category

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.capterra.com.au/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/176906/the-litmusworld-customer-experience-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/176906/The-LitmusWorld-Customer-Experience-Solution/> |
| en-AE | <https://www.capterra.ae/software/176906/the-litmusworld-customer-experience-solution> |
| en-AU | <https://www.capterra.com.au/software/176906/the-litmusworld-customer-experience-solution> |
| en-CA | <https://www.capterra.ca/software/176906/the-litmusworld-customer-experience-solution> |
| en-GB | <https://www.capterra.co.uk/software/176906/the-litmusworld-customer-experience-solution> |
| en-IE | <https://www.capterra.ie/software/176906/the-litmusworld-customer-experience-solution> |
| en-IL | <https://www.capterra.co.il/software/176906/the-litmusworld-customer-experience-solution> |
| en-IN | <https://www.capterra.in/software/176906/the-litmusworld-customer-experience-solution> |
| en-NZ | <https://www.capterra.co.nz/software/176906/the-litmusworld-customer-experience-solution> |
| en-SG | <https://www.capterra.com.sg/software/176906/the-litmusworld-customer-experience-solution> |
| en-ZA | <https://www.capterra.co.za/software/176906/the-litmusworld-customer-experience-solution> |

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