Google Forms

Google Forms

by Google

Who Uses Google Forms?

Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

What Is Google Forms?

Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.

Google Forms Details

Google

http://www.google.com

Google Forms Cost Overview

Google Forms has a free version and does not offer a free trial.

Free Version

Yes

Free Trial

No

Deployment

Cloud, SaaS, Web

Support

24/7 (Live Rep)

Business Hours

Online

Google Forms Features

Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Google Forms Reviews

Showing 5 of 4,866 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.4/5
Features
4.4/5
Value for Money
4.8/5
Ashwin S.
Student
Computer Software, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Getting data is now so much easier"

Comments: It has been fantastic using Google Forms. It is a free, fast and very very effective way to take feedback. With absolutely no limits whatsoever. Plus, you can auto export the entries to a google spreadsheet and use its power

Pros: Everything. It hardly takes a few minutes to set up a basic Google Form. I have used it for various different use cases, ranging from quick polls in huge groups, deciding on a mutual time slot, to surveys and feedback. Google Form offers you a wide range of options for data validation and helps visualize the data collected.

Cons: It is difficult to show options based on conditioning. i.e, change the upcoming questions based on the answers selected by the user. According to my understanding, you can achieve this by creating sections, but I have not figured out how to do that efficiently yet.
In case you are looking for this, check out https://support.google.com/docs/answer/141062?hl=en

  • Reviewer Source 
  • Reviewed on 22/10/2019
Daniel B.
HR Director
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/04/2020

"Easy to use and instill confidence"

Comments: The biggest issue I had going in was that the team did not trust engagement surveys as in the past they were not anonymous and resulted in many employees feeling as though they were in trouble for their answers. Google allowed us to conduct the survey anonymously and many felt confident in that there was no way for us to identify who it was that submitted an answer!

Pros: For this, I loved how simple it was to setup, but how intuitive it was. We used it to conduct our annual engagement survey when I first started years ago, and building the questions, answers, and exporting the results were all relatively simple compared to most other software.

Cons: The hardest thing was honestly not that big of a deal, but it doesn't print the summary of results very cleanly. The page breaks often resulted in tables being cut off or not printing at all, but we were able to export the results to excel and build the tables that way, which allowed for greater customization.

  • Reviewer Source 
  • Reviewed on 27/04/2020
Damola B.
Managing Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2019

"Google Forms, Surveys & So Much More"

Comments: It's made work a lot easier than I could every envision without it. I once conducted a dip-stick research effort for an FMCG brand in my market. I was able to deploy separate survey forms to 5 geopolitical market regions in Nigeria. We had a really tight deadline to pull it off, but we were able to do it anyways.

Pros: It helped me deploy primary research instruments and above all, gave me an easy platform to analyse the data on the data summary section that is often visualized, the individual submissions and the raw data on Google Sheets. But that was just the beginning. I've used it to collect critical employee data so easily from my team on several occasions without sending and sorting through emails. I'm honestly looking forward to the day I'd deploy a test with the platform. I keep seeing that the capability is there and I've just never utilized it. Ultimately, I feel one can be very creative with it.

Cons: it doesn't have conditional question functions. If yes, what trend of questions come next. If no what happens then. I guess the Google Team created it to be as simple as possible, but I will rather have all my research content domiciled here than spend time on other data collation and analytics platforms.

  • Reviewer Source 
  • Reviewed on 27/05/2019
Courtney S.
Administrative assistant
Retail, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2020

"Holy Grail of Quick Needs"

Comments: It has been an incredibly useful tool within google suite. I can easily share forms with my team and we can work simultaneously together on building more complex forms. And of course, it’s easy to save in google drive and access on the go, a great feature for those who travel or are working from home.

Pros: Google Forms is without a doubt the easiest and most convenient survey/form creator there is. My favorite feature is that it automatically creates a Google sheet of response data for you, which for me saves so much time. I use forms for everything from recognition award nominations, to coffee orders, to employee suggestions, photo contests, feedback, and more (I don’t think I could name everything I use it for). You can easily turn off a form if you no longer want to accept responses and building a form is easy and customizable down to the colors and font. There are multiple question and answer types (like short answer, long answer, multiple choice, checkboxes, drop downs, etc.). You can also set it to automatically gather the email of the respondents or you can leave it anonymous. Also, you can set questions to be required so people can’t skip questions. It’s so easy and so handy and toddler could do it!

Cons: I genuinely do not have any complaints about this platform. I use it nearly everyday and have found it’s incredibly versatile to meet my unique and ever changing needs. I have also gotten feedback from employees that it’s easy for them to respond to the forms.

  • Reviewer Source 
  • Reviewed on 20/05/2020
Stephania M.
Executive Member
Executive Office, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/03/2020

"Amazing!"

Pros: Google Forms is really great. Every time we need to make a sign in sheet or registration sheet for different events or meetings, this is your go to software. I love the feature that has you export the replies, responses or answers to a google sheet. Keeps everything Google and integrated and synched. We have used this for creating surveys for our employees and see their responses. Its great for implementing company improvements.

Cons: The older generation really cannot understand how to use this. If there was a training video for the older crowd to understand, would be great. Otherwise the software itself is pretty simple and VERY Customizable.

  • Reviewer Source 
  • Reviewed on 22/03/2020