--- description: Learn more about Okendo price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.com.au/software/176189/okendo Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/176189/okendo?page=2) > Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. > > Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Okendo? Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 223 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - Campaign Management - Dashboard - Loyalty Program - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Reporting & Statistics - Response Management - Review Monitoring - Review Notification - Review Request - Rewards Management - Sentiment Analysis - Social Sharing - Third-Party Integrations ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software) ## Related Categories - [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software) - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) - [Referral Software](https://www.capterra.com.au/directory/30681/referral/software) ## Alternatives 1. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.capterra.com.au/software/210085/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.capterra.com.au/software/152997/birdeye) — 4.7/5 (702 reviews) 4. [Yotpo](https://www.capterra.com.au/software/144389/yotpo) — 4.5/5 (375 reviews) 5. [NiceJob](https://www.capterra.com.au/software/142037/nicejob) — 4.9/5 (202 reviews) ## Reviews ### "Fabulous app for reviews and loyalty" — 5.0/5 > **Helen** | *23 December 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community. > > **Cons**: It's expensive compared to some other apps but the service is better to compensate for this at least. > > Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away. ----- ### "Highly Recommend Okendo for reviews" — 5.0/5 > **Jake** | *12 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I love the quick support, ease of the user experience and the shopify on site widgets. Super easy to use > > **Cons**: The pricing could be better, as only 5-10% of people leave reviews, I am using 90% of credits that don't account to any value. > > I've used multiple review platforms, and Okendo has the best balance of features, price and user experience. ----- ### "Great support. Great product" — 5.0/5 > **Caitlin** | *27 November 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The team. From accounts, to onboarding, to customer success, and support. I have requested help on all matters of things at all times, and have been always met with a friendly and quick response. > > **Cons**: We are on a annual plan which bills monthly, but during Black Friday we had more orders than ever, so ran out of credits. I found the additional credits very expensive (2x more per credit than our plan). I wish the additional credits were cheaper, especially because I am on a yearly plan, and this increase in order was a one off. > > Interface is great. There's a lot of autonomy in how you are running reviews. We have seen our review rate increase as soon as we switched over. ----- ### "Okendo and Shopify works great" — 5.0/5 > **James** | *14 October 2024* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: Easy integration into Shopify. The team was great with the setup and the UI was easy to use > > **Cons**: Seem like deliverability of review request aren't as good as other platforms. > > Positive so far, hopefully we can fix deliverability issue. ----- ### "Epic All Round Platform for Hands On Brands" — 5.0/5 > **Adrian** | *17 October 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: UI, support, function \& fully custom to brand aesthetic. > > **Cons**: no review group syncing, always have to ask support to push it for me. > > Epic, fair pricing for all their features. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.com.au/software/176189/okendo?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/176189/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data