---
description: Learn more about DigitalGenius price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DigitalGenius Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [DigitalGenius](/software/175964/digitalgenius)

# DigitalGenius

Canonical: https://www.capterra.com.au/software/175964/digitalgenius

> AI Platform for Customer Service
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses DigitalGenius?

Customer Service departments and contact centers with high volumes of customer enquiries.

## About the vendor

- **Company**: DigitalGenius
- **Founded**: 2014

## Commercial Context

- **Starting Price**: GBP 10,000.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: United Kingdom

## Features

- Alerts/Escalation
- Chatbot
- Knowledge Base Management
- Multi-Language
- Process/Workflow Automation
- Queue Management
- Speech Recognition
- Virtual Personal Assistant (VPA)

## Category

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.capterra.com.au/software/1065335/videoexpress) — 4.7/5 (6123 reviews)
2. [My AskAI](https://www.capterra.com.au/software/1045517/my-askai) — 4.5/5 (82 reviews)
3. [Anyword](https://www.capterra.com.au/software/1012809/anyword) — 4.8/5 (391 reviews)
4. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Y Meadows](https://www.capterra.com.au/software/219921/y-meadows-ai-customer-service) — 5.0/5 (20 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/175964/digitalgenius)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/175964/DigitalGenius/> |
| en-AE | <https://www.capterra.ae/software/175964/digitalgenius> |
| en-AU | <https://www.capterra.com.au/software/175964/digitalgenius> |
| en-CA | <https://www.capterra.ca/software/175964/digitalgenius> |
| en-GB | <https://www.capterra.co.uk/software/175964/digitalgenius> |
| en-IE | <https://www.capterra.ie/software/175964/digitalgenius> |
| en-IL | <https://www.capterra.co.il/software/175964/digitalgenius> |
| en-IN | <https://www.capterra.in/software/175964/digitalgenius> |
| en-NZ | <https://www.capterra.co.nz/software/175964/digitalgenius> |
| en-SG | <https://www.capterra.com.sg/software/175964/digitalgenius> |
| en-ZA | <https://www.capterra.co.za/software/175964/digitalgenius> |
| fr | <https://www.capterra.fr/software/175964/digitalgenius> |
| fr-BE | <https://fr.capterra.be/software/175964/digitalgenius> |
| fr-CA | <https://fr.capterra.ca/software/175964/digitalgenius> |
| fr-LU | <https://www.capterra.lu/software/175964/digitalgenius> |

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