---
description: Learn more about ADP Comprehensive Services price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: ADP Comprehensive Services Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [ADP Comprehensive Services](/software/175840/adp-comprehensive-services)

# ADP Comprehensive Services

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> Discover how powerful technology and designated HR, benefits, talent and payroll specialists can put you in the HR driver’s seat.
> 
> Verdict: Rated **4.3/5** by 264 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ADP Comprehensive Services?

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 264 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ADP
- **Location**: Roseland, US
- **Founded**: 1942

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Per employee per month (PEPM)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Activity Dashboard
- Applicant Tracking
- Benefits Dashboard
- Benefits Management
- COBRA Administration
- Check Printing
- Compensation Management
- Compliance Management
- Dashboard
- Direct Deposit
- Document Management
- Employee Benefits Administration
- Employee Database
- Employee Management
- Employee Profiles
- Goal Setting/Tracking
- HR Management
- Leave Tracking
- Onboarding
- Online Benefits Enrollment
- Payroll Management
- Payroll Reporting
- Performance Management
- Recruitment Management
- Reminders
- Self Service Portal
- Talent Management
- Tax Compliance
- Time & Attendance
- Training Management
- Trend Analysis
- W-2 Preparation

## Integrations (1 total)

- ADP SmartCompliance

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)

## Related Categories

- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)
- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)
- [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software)
- [Talent Management Software](https://www.capterra.com.au/directory/10029/talent-management/software)

## Alternatives

1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.8/5 (4265 reviews)
2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4616 reviews)
3. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7171 reviews)
4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews)
5. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1334 reviews)

## Reviews

### "My opinion on Comprehensive Services" — 5.0/5

> **Rosemary** | *18 October 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: When you have a good representative, the service is amazing.  It is like having an additional person on your team.
> 
> **Cons**: At times, I feel like service wants to push issues back to my dedicated representative, and at time the turnaround is not that quick.
> 
> In the past I had issues, but I have a good team now, so my overall experience is a 9.  There is always room for improvement.

-----

### "Adp Payroll" — 3.0/5

> **Nadia** | *20 March 2025* | Retail | Recommendation rating: 4.0/10
> 
> **Pros**: I like the friendly platoform but need more  tutorials videos for users
> 
> **Cons**: The agent are not good response, there its not personal service, multiple contacts
> 
> We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective

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### "ADP Comp Services Review 2025" — 5.0/5

> **Bridget** | *26 December 2025* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: All of the core services are bundled together and this makes it more value for the money. The employee management is better as well.
> 
> **Cons**: Some lag in timely and responsiveness from the customer service team. There has been some disconnects from one representative to another
> 
> So far so good. I've used in the past as well as currently and the services has been far exceptional.

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### "ADP Comprehensive Services-excellent service" — 5.0/5

> **Debra** | *27 August 2024* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: Help is always available and is provided promptly.
> 
> **Cons**: I have not found anything that I do not like.
> 
> Had very few issues and all issues were resolved quickly.

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### "VP of Finance" — 5.0/5

> **YOUNG** | *20 March 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Payroll tax reports, Direct deposit paycheck
> 
> **Cons**: Contact over the phone, it takes a long time to connect to right person.
> 
> Overall, it is a good service except phone system.

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## Links

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