---
description: Learn more about Google Chat price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Chat Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat)

# Google Chat

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> Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment.
> 
> Verdict: Rated **4.5/5** by 2382 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Google Chat?

Businesses and teams of any size across various industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2382 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing Details**: Please contact Google directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Collaboration Tools
- Search/Filter
- Video Conferencing

## Integrations (6 total)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5210 reviews)
2. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11023 reviews)
3. [Telegram](https://www.capterra.com.au/software/180347/telegram) — 4.7/5 (6420 reviews)
4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24110 reviews)
5. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17561 reviews)

## Reviews

### "Google chat allows for collaboration" — 4.0/5

> **Alexander** | *22 January 2025* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: It is easily integrated into the gmail suite and google suite.
> 
> **Cons**: It can take some time to get use to and become familiar with.
> 
> Overall this program actually enhanced and allowed collaboration some more.

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### "Google Chat is overall a good free chatting website" — 4.0/5

> **Advik** | *2 October 2024* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Google Chat has nice alignment with other google applications and is free for users to use.
> 
> **Cons**: For managing overall workspace and chats, google chat limits moderation for companies. There is also limiter support for other applications expect from google.
> 
> It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other google apps and fine with less moderation options.

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### "Free chat but can use some improvements" — 5.0/5

> **Verified Reviewer** | *3 February 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: IT IS FREE and easy to use. It comes with the Google package and integrates with other Google platforms.
> 
> **Cons**: Not a lot of people use it and the hangouts could be improved as it is not as user friendly

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### "Simple and convenient messaging for everyday communication" — 5.0/5

> **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats.
> 
> **Cons**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats.
> 
> Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps.

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### "Allows For Convenient Conversation" — 5.0/5

> **Verified Reviewer** | *7 April 2026* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need.
> 
> **Cons**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message.
> 
> Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/175800/chat)

## This page is available in the following languages

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| de-CH | <https://www.capterra.ch/software/175800/chat> |
| en | <https://www.capterra.com/p/175800/Chat/> |
| en-AE | <https://www.capterra.ae/software/175800/chat> |
| en-AU | <https://www.capterra.com.au/software/175800/chat> |
| en-CA | <https://www.capterra.ca/software/175800/chat> |
| en-GB | <https://www.capterra.co.uk/software/175800/chat> |
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| pt-PT | <https://www.capterra.pt/software/175800/chat> |

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