--- description: Learn more about Google Chat price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Chat Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.com.au/software/175800/chat Page: 1 / 97\ Next: [Next page](https://www.capterra.com.au/software/175800/chat?page=2) > Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment. > > Verdict: Rated **4.5/5** by 2385 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Chat? Businesses and teams of any size across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2385 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Collaboration Tools - Search/Filter - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5298 reviews) 2. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11078 reviews) 3. [Telegram](https://www.capterra.com.au/software/180347/telegram) — 4.7/5 (6426 reviews) 4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24146 reviews) 5. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17618 reviews) ## Reviews ### "Google chat allows for collaboration" — 4.0/5 > **Alexander** | *22 January 2025* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: It is easily integrated into the gmail suite and google suite. > > **Cons**: It can take some time to get use to and become familiar with. > > Overall this program actually enhanced and allowed collaboration some more. ----- ### "Google Chat is overall a good free chatting website" — 4.0/5 > **Advik** | *2 October 2024* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Google Chat has nice alignment with other google applications and is free for users to use. > > **Cons**: For managing overall workspace and chats, google chat limits moderation for companies. There is also limiter support for other applications expect from google. > > It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other google apps and fine with less moderation options. ----- ### "Free chat but can use some improvements" — 5.0/5 > **Verified Reviewer** | *3 February 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: IT IS FREE and easy to use. It comes with the Google package and integrates with other Google platforms. > > **Cons**: Not a lot of people use it and the hangouts could be improved as it is not as user friendly ----- ### "Simple and convenient messaging for everyday communication" — 5.0/5 > **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats. > > **Cons**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats. > > Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps. ----- ### "Simple and Effective Team Communication Tool" — 5.0/5 > **Nikki** | *5 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Google Chat is how simple and efficient it is for team communication. It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform. > > **Cons**: What I liked least about Google Chat is that it feels more basic compared to other messaging platforms, with fewer advanced features for large team organization and workflow management. > > My overall experience with Google Chat has been positive. It’s a simple, reliable communication tool that works well within Google Workspace. While it lacks some advanced features, it’s effective for quick messaging and team collaboration. ----- Page: 1 / 97\ Next: [Next page](https://www.capterra.com.au/software/175800/chat?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/175800/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data