--- description: Learn more about Google Chat price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Chat Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat) # Google Chat Canonical: https://www.capterra.com.au/software/175800/chat Page: 1 / 96\ Next: [Next page](https://www.capterra.com.au/software/175800/chat?page=2) > Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment. > > Verdict: Rated **4.5/5** by 2379 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Google Chat? Businesses and teams of any size across various industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2379 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Collaboration Tools - Search/Filter - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5060 reviews) 2. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 3. [Telegram](https://www.capterra.com.au/software/180347/telegram) — 4.7/5 (6406 reviews) 4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17485 reviews) ## Reviews ### "Google chat allows for collaboration" — 4.0/5 > **Alexander** | *22 January 2025* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: It is easily integrated into the gmail suite and google suite. > > **Cons**: It can take some time to get use to and become familiar with. > > Overall this program actually enhanced and allowed collaboration some more. ----- ### "Google Chat is overall a good free chatting website" — 4.0/5 > **Advik** | *2 October 2024* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Google Chat has nice alignment with other google applications and is free for users to use. > > **Cons**: For managing overall workspace and chats, google chat limits moderation for companies. There is also limiter support for other applications expect from google. > > It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other google apps and fine with less moderation options. ----- ### "Free chat but can use some improvements" — 5.0/5 > **Verified Reviewer** | *3 February 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: IT IS FREE and easy to use. It comes with the Google package and integrates with other Google platforms. > > **Cons**: Not a lot of people use it and the hangouts could be improved as it is not as user friendly ----- ### "Works pretty well but prefer Microsoft Teams" — 4.0/5 > **Brandy** | *1 January 2026* | Professional Training & Coaching | Recommendation rating: 7.0/10 > > **Pros**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet. > > **Cons**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat. > > It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to. ----- ### "Allows For Convenient Conversation" — 5.0/5 > **Verified Reviewer** | *7 April 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need. > > **Cons**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message. > > Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth. ----- Page: 1 / 96\ Next: [Next page](https://www.capterra.com.au/software/175800/chat?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/175800/chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data