Who Uses This Software?

Non-technical entrepreneurs trying to build sustainable membership businesses.

Average Ratings

40 reviews
  • Overall 4.9/5
  • Ease of Use 4.8/5
  • Customer Service 5/5
  • Features 4.7/5
  • Value for Money 4.8/5

Product Details

  • Starting Price USD 25.00/month
  • Pricing Details Try free for 14 days
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • MemberSpace
  • https://www.memberspace.com
  • Founded 2015

About MemberSpace

We're like a digital bouncer for your website. You choose which existing pages & content on your website are for members only and the cost to access. We then automatically enforce those rules for you. Available for Squarespace, Webflow, Wix, Weebly, Jekyll, and Custom HTML. Coming soon for WordPress, Hubspot, Carrd, Jimdo, Duda, and Ghost.

MemberSpace Features

  • Access Revocation
  • Audio / Video Protection
  • Distribution Management
  • Expiration Management
  • Image Protection
  • License Management
  • Location Control
  • PDF Protection
  • Software Application Protection
  • Subscription Management
  • Usage Tracking/Analytics
  • Watermarking
  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management

MemberSpace Most Helpful Reviews

Just use MemberSpace. Don't look anywhere else.

Reviewed on 16/10/2019
Kyla L.
Head Coach & Triathlon Magician
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I coach a triathlon team. I bill my athletes monthly. I have a library of training plans and resources that I need to have available only to paying athletes. Memberspace does all of this!
I host all my files on my website. Memberspace puts a padlock on the "athletes only" pages. And it swipes their credit cards every month for me.
It really is a one-stop place for everything the back end of my business needs!

Pros: Memberspace offers recurring payment plans that are AMAZING in their billing dates, ability to pro-rate, and ease of use.
The customer service and technical support can't be beat. You never feel talked down to, and the answers are in plain speak.
I have a Wix website, and the integration with that is INCREDIBLE! I can continue building pages in Wix and Memberspace just puts a nice little password portal on the pages I want. I( can use the templates and CSS that I've already created - I don't have to worry about making sure all my pages look the same across multiple platforms - because they are all in one platform (hosted on my website).

Cons: There is a little bit of a learning curve, but the excellent technical support is such a help with that. After a few quick questions and reading some of their guides and watching the videos, I was a pro in no time.

Tested every membership software out there... this is the one that worked!

Reviewed on 01/09/2019
Shan P.
Owner
Online Media, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Amazing. Their customer service is top notch. Their software never lets me down. IT JUST WORKS. They are constantly improving things.

Pros: The thing that I liked most about this software was that every step of the customer flow process was thought through. It was one of the only softwares that I tested where they had an extremely simplified sign up customer account process. It seemed like every single other software out there added so many unnecessary pages for the customer to make it through. It feels like they really wanted to help you get less emails from lost customers.

Cons: I really... like REALLY dislike Squarespace. It's one of the most blocky and limited site building platforms out there and I literally only have a SS site because I wanted to use Memberspace. I gave up on being my own site administrator because I wanted to spend time on other parts of the business... So I ditched Wordpress. I found absolute bliss with the new Wix sites. I've been doing online business since 2005, and Wix has changed my life. So I literally have 2 sites JUST so I could use Memberspace and have it jimmy-rigged to connect my membersite to my homepage site at Wix. I'll be using their Wix integration when they get that going. 2nd thing... the lack of Payment options has been hard. I've had countless people at this point tell me they can't use my product because we don't have PayPal. So that would be nice.

Decent and Functional

Reviewed on 20/05/2019
Nachi S.
Head Personal Development & Life Coach
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Memberspace has been a good service to use as my membership takes shape and grows.

Pros: What I like most is that the team seems to be improving what they offer and are open to feedback. They are also fairly quick to respond and help when needed - which is really important to me and what I do. Almost every function has an instructional video and the team really does try to make things as accessible as possible to us.

Cons: When I began using the service, there were slim pickings for membership sites that weren't cluttered and intimidating. Now, there are a few other services popping up and if my clientele wasn't so tied in to the software - I'd be heavily entertaining other services. Not because the software is bad, but because other services are more competitive for the functions you're paying for and perks that you get.

Where are the Reports?

Reviewed on 14/08/2018
Rebecca J.
Analyst
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: MemberSpace works for what it does, and has helped small companies achieve ease of mind. However, I'm not sure how companies continue to grow without better tracking of their subscriptions.

Pros: MemberSpace allows you to manage subscriptions, cancellations and upgrades of a member based website. The site is not cluttered and so easy to follow, and allows for non-technical people to implement tracking on their websites.

Cons: There is essentially no reporting or tracking available outside of the single dashboard page you are brought to upon logging in. This shows up to 90 days prior, but does not allow granularity, segmentation, etc. Seeing as understanding the flow of your subscribers is crucial to most businesses I find this lack of a reporting sweet shocking.

Vendor Response

by MemberSpace on 22/08/2018

Thank you for the feedback Rebecca! We have chosen not to focus on in-depth financial reporting (yet) because there are many great (and free) tools out there that you can easily connect to see everything you could want. The main ones we recommend are https://www.profitwell.com (100% free), and Stripe's billing analytics (https://dashboard.stripe.com/billing)

Memberspace has been a game changer

Reviewed on 18/09/2018
Jenny Z.
Founder
Events Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I put Memberspace in place last year and my membership has doubled since February. I used to get complaints all the time about my website but since I started using Memberspace that has all but disappeared. It has allowed me to create a whole member side of my website and I love being able to offer content to people who have invested in my business.

Pros: I love the variety of options available to me in creating membership plans. It's allowed me to create the business I envisioned on squarespace. I was struggling with wordpress, web developers, and MORE. Now I have all the control I need over content and can do all the development myself (that's saying a lot!).

Cons: The one thing I don't like is that I can't assign a plan to a member. If they sign up for an annual membership, and I think they are awesome and want to gift them with a lifetime membership, I can't. This is the smallest inconvenience, and not a big deal at all, but something I have wanted to be able to do.

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