Who Uses This Software?

Commercial Real Estate, Corporate Real Estate, Facilities of Retail, Hospitality, Institutions, Malls.

Average Ratings

7 reviews
  • Overall 4.3 / 5
  • Ease of Use 4.4 / 5
  • Customer Service 4.7 / 5
  • Features 4 / 5
  • Value for Money 4.3 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Facilio
  • https://facilio.com/
  • Founded 2017

About Facilio

Facilio is an enterprise platform solution for real-time facilities operations & maintenance (O&M). Facilio harnesses IoT and AI to hardware-agnostically connect building systems and automation data across portfolio, onto the cloud. It offers software applications and modules for property owners and operators to effectively manage and control portfolio-wide O&M activities in real-time, organise maintenance, compliance & vendor workflows, improve asset lifecycle and sustainability performance.

Facilio Features

  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Service History Tracking
  • Technician Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Asset Management
  • Lease Management
  • Maintenance Management
  • Project Management
  • Room Scheduling
  • Space Planning
  • Sustainability Management

Facilio Most Helpful Reviews

A Focus on the Important Aspects

Reviewed on 05/06/2019
Chris K.
Controls Design Manager
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Outstanding support! Technical expertise, and resources to provide solutions fast!

Pros: Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Cons: Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Great software that needs to be lapdated like a diamond.

Reviewed on 31/05/2019
Fernando M.
TI
Facilities Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: A good experience. I am learning and taking a new vision of management software. But as the title says, there are only a few improvements to make this experience even better.

Pros: What did you like most about this software? Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Cons: Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Autopilot

Reviewed on 31/05/2019
Paulo D.
CEO
Facilities Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: is a powerful tool, we need to make it effective and scaleable.

Pros: Facilio have a great graphics and easy to apply

Cons: Alarms and Energy fields not ready to aplly

Facilio Review

Reviewed on 04/06/2019
Ganeshkumar A.
Project Engineer
Facilities Services, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to be have more 3d graphics and transitions instead of white background.
Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.

Pros: User friendly..more accessible..like android

Cons: Graphics and background
No more cons on the platform.

Might be the first predictive FM Software out there

Reviewed on 26/04/2019
Anirudh N.
CMO
Real Estate, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros: You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons: So far we haven't had any issues with their tech stack.

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