15 years helping Australian businesses
choose better software

What Is Pazo?

Revolutionize retail with Pazo, the ultimate task & SOP management software. Optimize operations, visual merchandising, comprehensive real-time reporting to drive continuous improvement while streamlining communication & boosting customer satisfaction.

Pazo's user-friendly, customizable interface ensures seamless integration into your daily operations, transforming your retail management experience.

Discover the future of retail success with Pazo today!

Who Uses Pazo?

Retail Chains, Malls, Food and Safety, FM and Restaurants

Pazo Software - Dashboards
Pazo Software - Attendance
Pazo Software - Raise Issue
Pazo Software - Checklist
Pazo Software - 5

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Reviews of Pazo

Average score

Overall
4.9
Ease of Use
5.0
Customer Service
4.7
Features
4.8
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
13%
Yogesh
Yogesh
Head - Mall Operations in India
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

A tool which had helped us rationalise manpower and digitise all processes.

5.0 6 years ago

Comments: 1. To begin with it helped streamline and digitise all our processes and checklists
2. Rationalise man-power across services
3. Real time visibility to issues / adherence to checklists / PPM schedules
4. Agency evaluation became more transparent with the performance getttinf tracked through pazo

Pros:

The way the product has evolved with new modules getting released almost every 4/5 months. Modules are more user friendly and ease of usage increases the end user comfortability in using them when on-ground

Cons:

Need to integrate with the BI tools and more analytical reports. This will help senior management to take decisions based on the data

PAZO Response

4 years ago

Thank you for writing a review, we are thankful for your suggestions, it really helps us to make Pazo more user friendly and efficient for business operations.

Kimstone
Senior Regional Manager in Kenya
Cosmetics, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Pazo Feedback

5.0 last year

Comments: Reducing manual reaising of issues, ensuring timely Realtime of escalations of items from the checklist. Allow monitoring of branch mangers and regional mangers work

Pros:

The triggers, Task management , ability to review RMs checklist, Ability to Schedule cheklist, ability to track completed tasks

Cons:

Difficult to set triggers for large number of users if we have many question to trigger to different sites , department or users

PAZO Response

last year

Dear Kimstone, Thank you for sharing your valuable feedback and for choosing Pazo as your preferred platform. We're thrilled to hear that our user interface, triggers, task management, and scheduling features have enhanced your experience and have helped in reducing manual tasks and promoting real-time escalation of items from the checklist. We understand your concern about setting triggers for a large number of users, and we appreciate you bringing this to our attention. We continuously strive to enhance our platform based on user feedback, and your comments will be taken into consideration as we plan future updates. We are pleased to hear that the switch to Pazo has added value to your operations. Your successful use of our platform inspires us to continue our commitment to improving and delivering high-quality service. Thank you for your kind words. If you have any other suggestions or need further assistance, feel free to reach out to our support team at [email protected]

Priyal
Technology Excellence Manager in India
Retail, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

PAZO at Bata Retail

4.0 last year

Comments: Operations parameter capturing, Workflow for multiple steps process, Ticketing to other functions.

Pros:

Support on Training and On-boarding, Positive and assertive attitude of team to specific requirements,Overall framework, customisation of checklist ,easy to browse, workflow management, Ticketing and dashboard.

Cons:

Download of big data, Browsing time for admin.

PAZO Response

last year

Hello Priyal, We're absolutely thrilled to hear your positive remarks about our training and onboarding support, customizability, workflow management, and ticketing features! Your feedback is vital for us to continue refining our services and ensuring we meet our user's needs. We acknowledge your concern about the browsing time for admin and the download of big data. We're continuously working on our platform to make it more efficient and user-friendly, and we value your feedback in this regard. We're so pleased that our pricing and the ease of onboarding made your choice to select Pazo easier. Our aim is to provide as much flexibility as possible to meet our customer's unique requirements. Finally, we're glad to hear that Pazo has been beneficial in capturing your operational parameters and providing an efficient multi-step process workflow. We appreciate your feedback and assure you that we're here to provide continued support and improvements. For any suggestions or queries, please don't hesitate to contact us at [email protected]. Thank you again for choosing Pazo and for your insightful review!

Vamsi Krishna
Operations Excellence in India
Facilities Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Very nice product and ease of operations in Facilities

4.0 last year

Comments: Very nice and recommended to have across any type of facilities.

Pros:

I like most the workflow management where we can be able to see what happening on real time at a single click. It will help us to track and improve upon on our services.

Cons:

Deployment phase from the kickoff to Go live, need to fast track for larger deployments.

PAZO Response

last year

Dear Vamsi, Thank you for taking the time to leave us such a positive review. It brings us great joy to hear that you find our product to be "very nice" and that our workflow management feature is particularly useful to you for real-time tracking and improving your services. Your satisfaction is our priority and your review reaffirms the hard work we put into our product We understand your concerns regarding the speed of deployment for larger deployments and appreciate your feedback. We continually aim to improve our processes and your valuable feedback will be forwarded to the concerned team to evaluate possible improvements. Your recommendation of our service to others in the facilities industry is highly appreciated and motivates us to continually enhance our product and services. If you have any further suggestions or need assistance, please feel free to reach out to our support team at [email protected]. Thank you again for your kind words.

Ameen
Assistant Facilities Manager in India
Biotechnology, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Hassle free Tool

5.0 last year

Comments: Its a good product which saves time/easy tracking & reporting

Pros:

The reporting system of Pazo (Alerts) which helps to follow up and close the activities

Cons:

Real time updates like Adhoc leaves don't get updated accurately, still alerts keep delivering sometimes

PAZO Response

last year

Hello Ameen, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at [email protected]. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo!