--- description: Learn more about Zoho Mail price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Mail Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Zoho Mail](/software/174694/zoho-mail) # Zoho Mail Canonical: https://www.capterra.com.au/software/174694/zoho-mail Page: 1 / 44\ Next: [Next page](https://www.capterra.com.au/software/174694/zoho-mail?page=2) > Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs. > > Verdict: Rated **4.5/5** by 1057 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Mail? Freelancers, small, medium and large businesses/enterprises ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1057 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Autoresponders - Collaboration Tools - Contact Management - Email Monitoring - Shared Inboxes - Signature Management - Spam Blocker - Whitelisting/Blacklisting ## Integrations (7 total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.capterra.com.au/directory/30553/email-management/software) ## Related Categories - [Email Management Software](https://www.capterra.com.au/directory/30553/email-management/software) - [Email Security Software](https://www.capterra.com.au/directory/31358/email-security/software) - [Email Security Gateway](https://www.capterra.com.au/directory/32955/secure-email-gateway/software) ## Alternatives 1. [Gmail](https://www.capterra.com.au/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews) 3. [Microsoft Outlook](https://www.capterra.com.au/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews) 4. [Hiver](https://www.capterra.com.au/software/142975/hiver) — 4.7/5 (146 reviews) 5. [Front](https://www.capterra.com.au/software/132901/front) — 4.5/5 (286 reviews) ## Reviews ### "My Go To Alternative to Google and Microsoft Mail" — 5.0/5 > **Richard** | *1 June 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The pricing for zohomail is what first attracted me to it. It is 50%+ cheaper than most commercial alternatives yet it has all the features that they do. > > **Cons**: Nothing. I like it all. There is a small learning curve to it, but that is true of any new software. > > Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a key consideration. If they just want reliable email without all the paid extra add-ons ( eg spreadsheets, word processors etc) then Zoho is the best choice ----- ### "Efficient for professional email communication" — 5.0/5 > **Derek** | *2 April 2025* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Simple to use it and other Zoho products, great solutions for managing clients' requirements and sending messages and some small files > > **Cons**: It can be complex when you are trying to integrate into the Gmail App > > I use it mainly as professional mail and integrate it into other Zoho solutions ----- ### "great service" — 5.0/5 > **Christine** | *18 October 2024* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: great service and well set out, Thank you > > **Cons**: Not having issues corrected because I am not a premium client > > great service thank you, zoho email service ----- ### "Zoho Mail is not good." — 1.0/5 > **Amanda** | *17 August 2024* | Design | Recommendation rating: 0.0/10 > > **Pros**: It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in. > > **Cons**: so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in. > > I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated. ----- ### "Free Forever plan hits the spot" — 5.0/5 > **Gabriel** | *30 December 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Their Free Forever plan is excellent for freelancers and small-scale businesses who need a free mail host, configured with an existing custom domain. They offer quite a few features (mail - with all the features you'd find in GMail or other big providers, calendar, to do lists / task boards etc.) > > **Cons**: I had some minor issues when setting up and initially configuring my domain, but after changing/customizing some settings, everything works as expected now. > > Very satisfied with the quality of the service and the features they provide at the very low cost of free. ----- Page: 1 / 44\ Next: [Next page](https://www.capterra.com.au/software/174694/zoho-mail?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/174694/zoho-mail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data