17 years helping Australian businesses
choose better software

What Is Pinpoint?

Pinpoint is an Applicant Tracking System designed for in-house talent acquisition and HR teams at organisations making between 15 and 5,000 hires per year.

We help you attract, hire, and onboard more of the best people while reducing recruitment costs, and automating your admin.

Our customers:

- Attract 4 x more qualified candidates
- Spend 80% less time on admin
- Make hires 40% faster
- Reduce recruitment agency spend by 83%

Who Uses Pinpoint?

Talent Acquisition teams that want to attract more of the best candidates, spend less time on admin, and reduce recruitment costs.

Pinpoint Software - Recruitment Dashboard
Pinpoint Software - Candidate Database
Pinpoint Software - Job Board Integrations
Pinpoint Software - Candidate Scorecards
Pinpoint Software - Actionable Insights

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Reviews of Pinpoint

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.8
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
18%
3
3%
2
2%
Will
Will
Co-Founder in Jersey
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Incredible Software

5.0 6 years ago

Comments: I've never seen anything like it in all my years participating in every aspect of the hiring process. It makes sense, it's extremely well executed, and it adds so much value to the process for everyone involved. Right now this software would be globally successful and after meeting one of the rep and hearing what's on the roadmap this is truly a game changer. If you aren't using Pinpoint you're wasting your time!

Pros:

How the team are approaching this is truly mind blowing. Without a doubt it accomplishes the task of sourcing and managing the recruitment process better than anything else out there. The app has a ton of small details that make it easy and pleasant to use for everyone from the applicant to the recruiter, hiring manager, and CEO. It's saved us so much time and money in our hiring and has helped us find talent we wouldn't have with traditional methods. If you don't believe me, ask for a demo. You'll see in the first five minutes why you should use this product and in the next five you'll see why this is going to be a globally successful tool that will disrupt the entire space. I'm the CTO at my company and we're constantly looking for tools to save us time, make us more efficient, and increase our value. I've never had a demo for something, then practically begged to sign up right then and there. They have such a talented team, good long-term strategy, and quality product it's going to be fun to watch them change how everyone currently thinks about this.

Cons:

That I didn't find out about it sooner! After the demo I didn't have many questions about things I'd maybe want to see in the future and he had already thought of them

Pinpoint Response

6 years ago

Hey Will, This may well be the best review we've had so far - thank you so much for taking the time to give us this feedback, the fact Pinpoint has resonated so well with you and the team at Container Lab is awesome and is something for us to be super proud of. Thanks as always, The Pinpoint Team

Kayla
HR Manager in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great ATS!

5.0 9 months ago

Pros:

The top three things I like most about pinpoint. #1 The way it is visually organized and its ease of use. You can easily customize the process to your liking and it doesn't look or feel like a 1990's program while doing so. #2 The customer service is on point. As the company grows I am introduced to new people and everyone continues to be extremely helpful and quick to respond. #3 The system continues to evolve for the better. They are always making advancements to the program and introducing new features, which I love.

Cons:

It has a few limitations, but they are constantly updating the system to address these limitations and make the program easier to use and more bespoke to each users needs.

Tim
Head of TA in UK
Biotechnology, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Does everything we need

5.0 last month New

Comments: Excellent, bit the tool and the customer service have been a delight

Pros:

Intuitive and very easy to use, even for reluctant hiring managers

Cons:

All candidate search feature needs some work, and the screen doesn't scale well on a laptop

Shaz
Recruitment Manager in UK
Telecommunications, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Oversold, underdelivered.

2.0 2 months ago New

Comments: Not very good but i'm willing to give it one more year. I would like to see Pinpoint succeed but they have to make improvements a lot quicker than they are.

Pros:

Aesthetically pleasing look. That's all for now.

Cons:

Missing A LOT of basic functions. Improvements take a very long time to be made. Poor customer service chat with Emilia. (Doesn't respond) Nearly been with Pinpoint for 1 year, didn't even know we had an account manager, didn't bother to introduce himself until recently.

Pinpoint Response

2 months ago

Thank you so much for sharing your feedback with us. We're really sorry to hear that your experience hasn’t met your expectations. We appreciate the chance to continue to work with you and help you get the most out of Pinpoint. Our customer success team will continue to work closely with you to resolve the concerns you’ve raised. The Pinpoint Team

Vaska
Senior Tech Talent Expert in Bulgaria
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Efficient ATS with User-Friendly Interface

5.0 2 months ago New

Comments: Our experience with Pinpoint has been positive overall. It's a reliable ATS that streamlines recruitment processes, and it has added great value to our hiring operations.

Pros:

Pinpoint offers a very intuitive and easy-to-navigate interface, making it simple to manage candidates and job postings.

Cons:

The mobile interface could be more polished for better usability on the go.