--- description: Learn more about Telnyx Suite price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telnyx Suite Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Telnyx Suite](/software/173804/telnyx) # Telnyx Suite Canonical: https://www.capterra.com.au/software/173804/telnyx Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/173804/telnyx?page=2) > Telnyx is a global connectivity platform that provides carrier-grade services on a private, cloud-agnostic IP network. > > Verdict: Rated **4.8/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telnyx Suite? As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 195 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telnyx - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 41 more ## Features - Access Controls/Permissions - Alerts/Notifications - Audio/Video Conferencing - Automated Routing - Call Center Management - Call Recording - Call Routing - Call Tracking - Caller ID - Chat/Messaging - Communication Management - IVR - Monitoring - Multi-Channel Communication - Multi-User Collaboration - Reporting & Statistics - SIP Trunking - VoIP ## Integrations (12 total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software) - [Cloud Communication Platforms](https://www.capterra.com.au/directory/31362/cloud-communication-platform/software) - [Authentication Software](https://www.capterra.com.au/directory/31218/authentication/software) - [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software) - [IoT Software](https://www.capterra.com.au/directory/31016/iot/software) ## Alternatives 1. [VoIP.ms](https://www.capterra.com.au/software/203084/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11040 reviews) 3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (918 reviews) 4. [Wildix](https://www.capterra.com.au/software/218251/wildix) — 4.7/5 (209 reviews) 5. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14597 reviews) ## Reviews ### "Great work" — 5.0/5 > **Luke** | *19 June 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Support was great, and overall experience was good, there were a few things that could be better as seen below. > > **Cons**: Approval of documentation was unclear, and took a little longer than expected. But once i got the support it help it was fine. > > Great overall, and i really liked the prompt responses that i got, from the support and there easy to read feedback. ----- ### "Great support\!\!" — 4.0/5 > **Matthew** | *30 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and support when system downtime is discovered\!\! > > **Cons**: Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault report forwarding > > Very positive with expectation of continued improved experience as business client base grows ----- ### "Reliable and secure platform with an easy-to-use interface" — 5.0/5 > **William** | *10 September 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The platform is very intuitive and easy to use. After verification, setting up numbers and configuring call forwarding was straightforward. I also value the security and compliance measures, which make the service very reliable for business use. > > **Cons**: The verification process required some extra steps at the beginning, but in the end it proved to be a positive aspect, since it shows that Telnyx takes security and compliance seriously. > > My overall experience with Telnyx Suite has been excellent. The service is stable, the interface is user-friendly, and support was responsive when needed. It gave us a secure and professional way to manage business communications and integrate with WhatsApp for patient confirmations. ----- ### "Great support, intuitive management, cost-effective" — 5.0/5 > **Srdjan** | *21 October 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using Telnyx CPaaS for quite a while, and what I like the most is how intuitive and reliable the platform is. The dashboard is clean, easy to navigate, and makes managing numbers, calls, and messages simple. The support team is outstanding, they always respond quickly and provide clear, helpful answers. The setup and integration process were smooth, and everything just works as expected. > > **Cons**: There’s honestly not much to dislike. Occasionally, documentation could go a bit deeper for some advanced features, but the support team makes up for it by providing quick and precise help whenever needed. > > I’ve been using Telnyx services for quite a long time, and I’m extremely satisfied. The support team is excellent. I always receive quick and accurate responses to my inquiries, which is rare these days. The management platform is very intuitive, well-designed, and easy to use, even for more complex needs. Everything works reliably and smoothly, and the overall experience has been outstanding from the start. I highly recommend Telnyx to anyone looking for a professional solution with great support and a user-friendly platform. ----- ### "Voice Ai Agent" — 3.0/5 > **Verified Reviewer** | *13 January 2026* | Renewables & Environment | Recommendation rating: 5.0/10 > > **Pros**: They offer phone numbers of my country what is crucial to make business in my country, to create a AI Voice Agent with a local number. Other provider offers, usually, phone numbers in USA and Canada for AI Voice Agent > > **Cons**: It is too hard to buy a phone number. I am still trying and have not suceeed. I am waiting an answer and it takes time. This is a little bit disappointing. > > It is too hard to buy a phone number. I am still trying and have not succeed. I am waiting an answer and it takes time. This is a little bit disappointing. I want to configure a Voice Agent. I guess for big companies that will not be an issue. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/173804/telnyx?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/173804/telnyx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data