Who Uses Spendgo?
Spendgo is great for any business type and size. We work with 1,000 store food chains as well as your local bike shop.
What Is Spendgo?
Spendgo is an integrated loyalty and marketing platform that allows businesses of all sizes automate and manage campaigns, creating a unified customer experience for its 14 million members by connecting point of sale and e-commerce platforms with third-party solutions. Spendgo provides sales and marketing data, empowering businesses to more effectively engage with their customers. With Spendgo you can reach your customers in-store, online or via mobile.
Spendgo Details
Spendgo
http://www.spendgo.com
Founded 2010
Spendgo pricing overview
Spendgo does not have a free version but does offer a free trial.
Starting Price
Not provided by vendor
Free Version
No
Free Trial
Yes
Spendgo deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Spendgo Features
CRM Software
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
Customer Engagement Software
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Content Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Drag & Drop
- Email Management
- Engagement Analytics
- Event Triggered Actions
- Feedback Management
- Gamification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third Party Integrations
- Video Support
- Visual Analytics
- Widgets
- Workflow Management
Customer Loyalty Software
- API
- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Client Portal
- Communication Management
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customizable Templates
- Discount Management
- Email Management
- Email Marketing
- Engagement Analytics
- Gamification
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Promotions Management
- Real Time Analytics
- Real Time Data
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- SMS Marketing Managment
- Segmentation
- Social Media Integration
- Social Promotion
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Transaction History
- eCommerce Management
Identity Management Software
- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Applications Management
- Audit Management
- Audit Trail
- Authentication
- Biometrics
- Collaboration Tools
- Compliance Management
- Credential Management
- Customisable Branding
- Data Storage Management
- Data Synchronization
- Data Verification
- Event Logs
- Fraud Detection
- HIPAA Compliant
- Member Accounts
- Mobile Access
- Monitoring
- Multi-Factor Authentication
- Multiple User Accounts
- PCI Compliance
- Password Management
- Policy Management
- Privileged Account Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Secure Data Storage
- Secure Login
- Security Auditing
- Self Service Portal
- Self-Service Access Request
- Single Sign On
- Third Party Integrations
- Two-Factor Authentication
- Unified Directory
- User Management
- User Provisioning
- Workflow Management
Loyalty Program Software for Small Businesses
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Channel Management
- Communication Management
- Customer Accounts
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customisable Branding
- Data Import/Export
- Discount Management
- Drip Campaigns
- Email Distribution
- Email Management
- Email Marketing
- Engagement Analytics
- Feedback Management
- Gamification
- Geolocation
- Gift Card Management
- Incentive Management
- Loyalty Cards
- Loyalty Program
- Member Portal
- Membership Management
- Mobile Access
- Multi-Campaign
- Multi-Channel Marketing
- No-Card Loyalty System
- Point of Sale (POS)
- Promotions Management
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Referral Tracking
- Reporting & Statistics
- Rewards Management
- SMS Marketing Managment
- Social Media Integration
- Survey/Poll Management
- eCommerce Management
View full list of Loyalty Program Software for Small Businesses
SMS Marketing Software
- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Automated Responses
- Automated Scheduling
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Email Marketing
- Engagement Analytics
- Interaction Tracking
- Live Chat
- MMS
- Mass Texting
- Message Personalization
- Mobile Alerts
- Mobile Coupons
- Mobile Keywords
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Polls/Voting
- Real Time Notifications
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing Managment
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Social Media Integration
- Tagging
- Template Management
- Text-to-Win
- Third Party Integrations
Single Sign On Software
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applications Management
- Audit Management
- Audit Trail
- Authentication
- Biometrics
- Compliance Management
- Configurable Workflow
- Credential Management
- Customizable Templates
- Data Storage Management
- Data Synchronization
- Data Verification
- Email Templates
- Employee Management
- Employee Onboarding
- Employee Self Service
- Event Logs
- HIPAA Compliant
- Identity Federation
- Member Accounts
- Monitoring
- Multi-Factor Authentication
- Multiple User Accounts
- Password Management
- Policy Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Secure Data Storage
- Secure Login
- Self Service Portal
- Single Sign On
- Social Sign On
- Third Party Integrations
- Two-Factor Authentication
- User Defined Attributes
- User Management
- Workflow Management
Spendgo Alternatives
More Spendgo alternatives
Spendgo Reviews
Read all reviewsOverall rating
Average score
Bradley M.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/02/2020
"Spendo Is The Way To Go!"
Comments: A++ Experience. The team is very hands on. Compared to other vendors I deal with Spendgo's willingness to go above and beyond the call of duty is second to none. Their technical expertise and customer support is top notch. We love them. They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.
Pros: API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support
Cons: No complaints at this time. The software works as we expect.
- Reviewer Source
- Reviewed on 04/02/2020
Brandon H.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/10/2019
"spendgo review"
Comments: Spendgo is able to be installed on a variety of different POS vendors and will actively work with a variety of our vendors ensure integrate their API across platforms. Spendgo actively provides business suggestions to help us take full advantage of the loyalty program. They are responsive to issues and are a true partner, not just another vendor.
Pros: Spendgo is extremely flexible and can be built to meet a number of different loyalty situations. I like that there can be a user facing display, which helps drive guest participation even if store employees are not pushing the program.
Cons: When we first started with Spendgo there were some missing features in their backend. However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.
- Reviewer Source
- Reviewed on 22/10/2019
Richard L.
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support4 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/03/2021
"[SENSITIVE CONTENT HIDDEN] is Great!"
Comments: Using SpendGo has been a challenge, but [SENSITIVE CONTENT HIDDEN] has done everything to try and 'make it right' including, but not limited to: fielding support calls, providing training upon all requests, adjusting billing in the tragic era of COVID, and building a sync with MailChimp to assist with a marketing integration. [SENSITIVE CONTENT HIDDEN] was also critical to implementation and support and Neal was helpful getting us started. We appreciate each of you.
Pros: This software was able to connect to Revel POS. We were able to use white lists for rewards. We were able to add a background video for customer promotion. We were able to add multiple stores for rewards across stores. SMS campaigns were nice for sending out promotions and customer updates. The dashboard included adoption and customer history; although, mostly we just set it and forget it . The intention was that customers would get rewards without much management or maintenance.
Cons: Although we could create white lists for rewards, updating these lists was not intuitive or integrated; we could not see or update the white list. If we added a new menu item, it would be our responsibility to update the white list - however, this list was almost never maintained in a real-practice. We were not able to integrate across platforms: Revel (Fonte cafes) to Square (Uptown cafes); therefore, customers could not earn points for all of our brands in a central way. Printer installation as an integration for customer rewards created havoc on implementation and customer experience. Customers frequently complained and demonstrated that their rewards were not awarded. Generally, for one reason or another, this was because a printer was re-directed so receipts would print.
- Reviewer Source
- Reviewed on 24/03/2021
Joshua C.
-
Overall Rating1 /5
-
Ease of Use5 /5
-
Features & Functionality1 /5
-
Customer Support1 /5
-
Value for Money1 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/06/2018
"We have had Spendgo for 3 months and cannot get reporting on how it is working"
Comments: So far I have received no benefit.
Pros: Easy for the customer to use and input their information. Attractive platform that the equipment sits on.
Cons: No visibility to if it is driving customer loyalty. The reporting features are not available for franchisees.
- Reviewer Source
- Reviewed on 27/06/2018
Michael S.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/03/2021
"Great Loyalty Platform"
Pros: very easy to onboard, easy integration with POS,
Cons: don't have any - the team is very goos and very easy to work with
- Reviewer Source
- Reviewed on 25/03/2021
