Spendgo

Who Uses Spendgo?

Spendgo is great for any business type and size. We work with 1,000 store food chains as well as your local bike shop.

What Is Spendgo?

Spendgo is an integrated loyalty and marketing platform that allows businesses of all sizes automate and manage campaigns, creating a unified customer experience for its 12 million users by connecting point of sale and e-commerce platforms with third-party solutions. Spendgo provides behavioral data, empowering businesses to more effectively engage with their customers. With Spendgo you can reach your customers in-store, online or via mobile.

Spendgo Details

Spendgo

http://www.spendgo.com

Founded 2010

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation
Spendgo video
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Spendgo pricing overview

Spendgo does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Spendgo Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Generation
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

View full list of CRM Software

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

View full list of Customer Engagement Software

  • Activity Tracking
  • CRM
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Referral Tracking
  • Rewards Management

View full list of Customer Loyalty Software

  • Access Certification
  • Compliance Management
  • Multi-Factor Authentication
  • Password Management
  • Privileged Account Management
  • Self-Service Access Request
  • Single Sign On
  • User Provisioning

View full list of Identity Management Software

  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management

View full list of Loyalty Program Software for Small Businesses

  • 2-Way Messaging
  • Contact Management
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

View full list of SMS Marketing Software

  • Biometric
  • Credential Management
  • Identity Federation
  • Multifactor Authentication
  • Password Management
  • Policy Management
  • Social Sign On
  • User Management

View full list of Single Sign On Software

Spendgo Alternatives

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Spendgo Reviews

Showing 5 of 9 reviews

Overall
4.6/5
Ease of Use
5/5
Customer Service
4.3/5
Features
4.6/5
Value for Money
4.4/5
Write a Review! Read all 9 reviews
Bradley M.
Web Programmer
Restaurants, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/02/2020

"Spendo Is The Way To Go!"

Comments: A++ Experience. The team is very hands on. Compared to other vendors I deal with Spendgo's willingness to go above and beyond the call of duty is second to none. Their technical expertise and customer support is top notch. We love them. They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.

Pros: API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support

Cons: No complaints at this time. The software works as we expect.

  • Reviewer Source 
  • Reviewed on 04/02/2020
Brandon H.
Sr. Loyalty Marketing Manager
Restaurants, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"spendgo review"

Comments: Spendgo is able to be installed on a variety of different POS vendors and will actively work with a variety of our vendors ensure integrate their API across platforms. Spendgo actively provides business suggestions to help us take full advantage of the loyalty program. They are responsive to issues and are a true partner, not just another vendor.

Pros: Spendgo is extremely flexible and can be built to meet a number of different loyalty situations. I like that there can be a user facing display, which helps drive guest participation even if store employees are not pushing the program.

Cons: When we first started with Spendgo there were some missing features in their backend. However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.

  • Reviewer Source 
  • Reviewed on 22/10/2019
Jessica W.
Sr. Director Digital Marketing & Consumer Insights
Restaurants, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/08/2020

"Spendgo Loyalty"

Comments: They are very responsive and on top of what needs to get done when. Fully trust that nothing will fall through the cracks and that they will push our brand forward with technology and strategy.

Pros: Ease of Use, analytics based on guest behavior, integration capabilities (online ordering, pay at the table, open table, and etc.), seamless transitions, strategy guidance, and customer support

Cons: There are some limitations with tier support

  • Reviewer Source 
  • Reviewed on 11/08/2020
Joshua C.
Franchisee
Restaurants, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    5/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 27/06/2018

"We have had Spendgo for 3 months and cannot get reporting on how it is working"

Comments: So far I have received no benefit.

Pros: Easy for the customer to use and input their information. Attractive platform that the equipment sits on.

Cons: No visibility to if it is driving customer loyalty. The reporting features are not available for franchisees.

  • Reviewer Source 
  • Reviewed on 27/06/2018
Anne S.
Loyalty Marketing Manager
Marketing & Advertising, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Awesome Loyalty Rewards CRM software!"

Comments: Everything is so customizable and easy to use. We have seen a very noticeable lift in sales and visits to all of our locations because of Spendgo.

Pros: > Data visualization in the dashboard
> Amount of data captured
> Ability to target specific segments
> Dynamic segmentation
> Ability to integrate with email providers
> Customization options

Cons: There's not a whole lot that I dislike, because they literally add anything I've ever needed added. They are really the best to work with!

  • Reviewer Source 
  • Reviewed on 22/10/2019
Read all 9 reviews

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