---
description: Learn more about Giftbit price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Giftbit Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Giftbit](/software/173343/giftbit)

# Giftbit

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> Giftbit is a digital gift card and prepaid card distribution platform and API for reward and incentive programs.
> 
> Verdict: Rated **4.6/5** by 82 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Giftbit?

Giftbit is used by market research companies, HR departments, marketing teams, customer success managers, sales directors, event planners, and any organization with reward programs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 82 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Giftbit
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Free to sign up, and no subscription fees. Pay the total face value of the gift card you want to send. You will gain back 50% of any unclaimed offers.

For the Visa Incentive Card, you pay the total face value per digital card and the total face value plus $4.95 per physical card.

Contact us for more information about API integration pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Greece, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Philippines, Poland and 8 more

## Features

- Activity Dashboard
- CRM
- Campaign Management
- Communication Management
- Customer Activity Tracking
- Customer Segmentation
- Customizable Templates
- Data Import/Export
- Employee Recognition Software
- Engagement Tracking
- Incentive Management
- Lead Engagement
- Loyalty Cards
- Loyalty Program
- Manager-to-Employee Recognition
- Membership Management
- Performance Metrics
- Promotions Management
- Reporting & Statistics
- Reporting/Analytics
- Rewards Catalog
- Rewards Management
- Social Promotion
- Third-Party Integrations
- eCards

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Market Research Software](https://www.capterra.com.au/directory/10041/market-research/software)

## Alternatives

1. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2909 reviews)
2. [Guusto](https://www.capterra.com.au/software/186209/guusto) — 4.9/5 (3688 reviews)
3. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
4. [Workhuman](https://www.capterra.com.au/software/125670/workhuman) — 4.8/5 (2160 reviews)
5. [Awardco](https://www.capterra.com.au/software/140428/awardco-employee-performance) — 4.9/5 (4848 reviews)

## Reviews

### "GiftBit changing the game of incentives" — 5.0/5

> **Jelfry** | *8 March 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Since we are a sales department, we were looking for an alternative to recognize our most valuable agents. So there where Goftbit comes, making it really easy for our agents to track their incentives and redeem it, they have the option to choose if they want an specific platform to use it or just a prepaid card.
> 
> **Cons**: None, i haven't seen any drawbacks yet, i can personally can't complain at all.
> 
> My experience has been awesome, i used to buy manually incentives for my agents, but now we jusy a few clicks i can get it for the whole department. Reduce the time and effort by 100%.

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### "Get the gift of Giftbit" — 4.0/5

> **Anne** | *21 April 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The easy and cost effective way to send rewards to our employees. Being able to remotely access customer service when needed is a great bonus to the software.
> 
> **Cons**: Nothing negative to report about this software, its hassle free and  highly recommended
> 
> Using Giftbit to reward our employees has been cost effective and amazing. You can customize and order you digital rewards with no hassel.

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### "Customer evaluator" — 5.0/5

> **Jejuan** | *21 July 2025* | Banking | Recommendation rating: 6.0/10
> 
> **Pros**: Good for employees and business travelers that may be away from home for while. This product helps with managing money and spend
> 
> **Cons**: It's only store credit from different businesses. There is not much you can do with the gift cards. But manage money and spend.
> 
> Customer service sent me rewards. So I give it 5 stars.They have customer friendly staff ready to hear from that travel and is buying from different stores

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### "Excellent gifting platform" — 4.0/5

> **Stevan** | *17 April 2025* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy e-gift and incentive distribution is what I love about this platform. It used to reward and appreciate employees on our company for various reason, especially for our top performance worker or the month. The process to claim the reward is straightforward and easy to choose which gift card I want to redeem.
> 
> **Cons**: Nothing negative or bad to be said about Giftbit. It is easy to use and make people enjoy when we received it.
> 
> Wonderful experience. I really happy when selected to get the reward for all my hard work on my workplace.

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### "Do you want an easy way to capture and track new/repeat customers??" — 5.0/5

> **Joshua** | *26 March 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: it helps retain customers.  they love rewards and gives them an active reason to return and refer other customers
> 
> **Cons**: increased business that's easily trackable via online metrics
> 
> amazing.  so simple and very cost-effective

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## Links

- [View on Capterra](https://www.capterra.com.au/software/173343/giftbit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/173343/Giftbit/> |
| en-AE | <https://www.capterra.ae/software/173343/giftbit> |
| en-AU | <https://www.capterra.com.au/software/173343/giftbit> |
| en-CA | <https://www.capterra.ca/software/173343/giftbit> |
| en-GB | <https://www.capterra.co.uk/software/173343/giftbit> |
| en-IE | <https://www.capterra.ie/software/173343/giftbit> |
| en-IL | <https://www.capterra.co.il/software/173343/giftbit> |
| en-IN | <https://www.capterra.in/software/173343/giftbit> |
| en-NZ | <https://www.capterra.co.nz/software/173343/giftbit> |
| en-SG | <https://www.capterra.com.sg/software/173343/giftbit> |
| en-ZA | <https://www.capterra.co.za/software/173343/giftbit> |
| fr | <https://www.capterra.fr/software/173343/giftbit> |
| fr-BE | <https://fr.capterra.be/software/173343/giftbit> |
| fr-CA | <https://fr.capterra.ca/software/173343/giftbit> |
| fr-LU | <https://www.capterra.lu/software/173343/giftbit> |

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