BloomReach Experience Manager

BloomReach Experience Manager

by BloomReach

Who Uses BloomReach Experience Manager?

Multi-channel content delivery system that helps businesses in retail, manufacturing, distribution, hospitality, transportation and other industries create, manage, share, and edit content in real-time.

What Is BloomReach Experience Manager?

A flexible and open CMS that that drives relevant experiences for every digital visitor. Bloomreach Experience Manager (brXM) is the enterprise solution that makes it easy to share content across teams and touchpoints, enabling marketers to update once, publish everywhere. The API-first architecture makes it easy to integrate with other business solutions and deliver content to mobile apps, IoT devices, and SPAs. brXM helps you create, scale, and personalize an exceptional digital experience.

BloomReach Experience Manager Details

BloomReach

https://www.bloomreach.com

Founded 2009

BloomReach Experience Manager Pricing Overview

BloomReach Experience Manager has a free version and offers free trial. See additional pricing details for BloomReach Experience Manager below.

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

BloomReach Experience Manager Features

Content Management Systems
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Approval Process Control
Document Management
Indexing
Permission Management
Rich Text Editor
Rule Based Publishing
SEO Management
Search
Template Creation
Version Control

BloomReach Experience Manager Reviews

Showing 5 of 5 reviews

Overall
3.2/5
Ease of Use
2.8/5
Customer Service
3/5
Features
3.4/5
Value for Money
3.4/5
Ernie R.
Building Operations Manager
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/11/2016

"HIPPO at LIONS"

Comments: I have been using HIPPO for close to 5 years now and am very pleased with the product. The use and versatility of the software is amazing. I have used many other products in the past but none can compare with HIPPO given the relative low cost of the product, and second to none customer support.

Pros: Ease of use, and features

Cons: Sometimes difficult to edit changes

Vendor Response

by Hippo on 11/11/2016

Hi Ernie, thanks for your review. If you like, we could schedule a session and go into your challenges regarding editing content. Feel free to reach out [email protected] with any question you might have.
Best
Team Hippo

  • Reviewer Source 
  • Reviewed on 10/11/2016
Deepak S.
Assistant Engineer
Civil Engineering, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 06/10/2017

"Hippo CMS is far from perfect"

Pros: High scalability and reuse of standard information architecture, templates, Real time analysis of the users behaviors will provide insights.

Cons: There is no support for synchronizing UND data.
Hippo does not integrate with any professional translation service.

  • Reviewer Source 
  • Reviewed on 06/10/2017
Kristin G.
Content Coordinator
Leisure, Travel & Tourism, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 18/05/2017

"I am a user who works in Hippo daily."

Pros: I enjoy the ease of use that Hippo offers. Prior to my current position I had never used a CMS before and I picked up Hippo within a week. I also appreciate the dedicated customer service that we have received so far.

Cons: We are currently using Hippo 10 and we have a constant problem with the CMS freezing. In addition, this version of the program seems pretty limited in terms of templates.

  • Reviewer Source 
  • Reviewed on 18/05/2017
Courtney C.
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 09/11/2016

"Average software"

Comments: I've been using Hippo for about a year now and some parts of it are easy to use and others are more difficult. After we had components added, it accomplished more.

Cons: Images are a hassle.

Vendor Response

by Hippo on 10/11/2016

Hi Courtney thanks for your review. I understand where you are coming from (a very bad implementation by implementation partner). However, I do feel that the first set of issues will help the UX tremendously. On top of that I have sent a video with other UX extensions that are available to HeC and I would like you and the team to review. Let's talk! Have a great day! Best Stefan

  • Reviewer Source 
  • Reviewed on 09/11/2016
Brooke O.
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 09/11/2016

"Terrible user experience"

Comments: Hippo was extremely difficult to implement and to do anything an ordinary CMS would do, you basically have to build new components, which is a difficult and counter intuitive process. It takes way longer to do ANYTHING and EVERYTHING in Hippo than it would in a normal CMS. Hippo is definitely not designed for the user, but rather for developers.

Pros: Nothing at all

Cons: Absolutely everything

Vendor Response

by Hippo on 10/11/2016

Hi Brooke, thanks for your review. I understand where you are coming from (a very bad implementation by implementation partner). HeC team didn't start as they could have and as most our clients do work with Hippo CMS: a tool that increases marketing agility and puts marketing in the driver seat. I do feel that the first set of issues will help the UX tremendously. On top of that I have sent a video with other UX extensions that are available to HeC and I would like you and the team to review. Let's talk! Have a great day! Best Stefan

  • Reviewer Source 
  • Reviewed on 09/11/2016