--- description: Learn more about OpenTable price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.com.au/software/17313/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.capterra.com.au/software/17313/opentable-for-restaurants?page=2) > The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1317 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1317 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - Alerts/Notifications - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Customer Database - Customer Support - Email Reminders - Group Reservations - Inventory Management - Kitchen/Menu Management - Loyalty Program - Mobile Access - Online Booking - Online Ordering - Online Payments - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Promotions Management - Reminders - Reporting & Statistics - Reporting/Analytics - Reservations Management - Rewards Management - SMS Messaging - Social Promotion - Table Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) ## Related Categories - [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software) - [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software) - [Waitlist Software](https://www.capterra.com.au/directory/31495/waitlist/software) - [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software) - [Food Delivery Software](https://www.capterra.com.au/directory/30861/food-delivery/software) ## Alternatives 1. [Booqable](https://www.capterra.com.au/software/138689/booqable) — 4.8/5 (1126 reviews) 2. [Now Book It](https://www.capterra.com.au/software/220182/now-book-it) — 4.9/5 (57 reviews) 3. [Mindbody](https://www.capterra.com.au/software/40229/mindbody) — 4.0/5 (2982 reviews) 4. [Semper](https://www.capterra.com.au/software/164816/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.capterra.com.au/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) ## Reviews ### "Beaware of Sales Tactics." — 1.0/5 > **Som** | *25 February 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Initial conversations, helpful to setup. Later we realized why.. (We are an Australian restaurant) > > **Cons**: They have 2 packages. They use the cheaper package to compare it with the one you use and offer a free period to get you on-board. Then they say to try the other package and say it can be downgraded anytime. But, when they send the contract they add the higher package. After sign, they do not downgrade. That is the trick. > > Good with the setup and getting us to start. Very bad with ones you request to change the package. ----- ### "Love using open table" — 5.0/5 > **Julio** | *26 August 2024* | Photography | Recommendation rating: 10.0/10 > > **Pros**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things. > > **Cons**: As of right now, I don't have any issues with open table. > > It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book. ----- ### "The leading restaurant booking system" — 4.0/5 > **Mark** | *15 October 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too. > > **Cons**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee. > > Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things. ----- ### "Open Table Review" — 3.0/5 > **Verified Reviewer** | *5 December 2025* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar > > **Cons**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords. ----- ### "The best for bookings and reservations\!" — 5.0/5 > **Jason** | *3 January 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options. > > **Cons**: Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend. > > I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites. ----- Page: 1 / 54\ Next: [Next page](https://www.capterra.com.au/software/17313/opentable-for-restaurants?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/17313/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data