---
description: Learn more about TruGrid price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TruGrid Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [TruGrid](/software/172770/trugrid)

# TruGrid

Canonical: https://www.capterra.com.au/software/172770/trugrid

> Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TruGrid?

IT professionals, Service Providers, Host Providers and Software Vendors

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TruGrid
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: TruGrid offers a free version of Secure RDP for a single user. Details of paid plans for Secure RDP include:
TruGrid Basic (for up to 10 computers) - $12 per month 
TruGrid Business (for unlimited computers) - $150 per month 
TruGrid MSP – Details available on request.
Bitlocker Management is included within the following TruGrid plans:
TruGrid Business - starting from $25 per month for 5 devices.
TruGrid MSP – Details available on request.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Desktop Virtualization
- Diagnostic Tools
- File Transfer
- Live Chat
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Screen Sharing
- Session Recording
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)
- [Remote Work Software](https://www.capterra.com.au/directory/31855/remote-work/software)
- [Digital Workplace Software](https://www.capterra.com.au/directory/31536/digital-workplace/software)
- [VDI Software](https://www.capterra.com.au/directory/31996/vdi/software)
- [Remote Desktop Software](https://www.capterra.com.au/directory/31955/remote-desktop/software)

## Alternatives

1. [Splashtop](https://www.capterra.com.au/software/162972/splashtop-business-access) — 4.7/5 (730 reviews)
2. [FixMe.IT](https://www.capterra.com.au/software/151861/fixme-it) — 4.8/5 (389 reviews)
3. [Kaseya VSA](https://www.capterra.com.au/software/100303/kaseya-vsa) — 4.0/5 (206 reviews)
4. [SetMe](https://www.capterra.com.au/software/1053224/setme) — 4.7/5 (41 reviews)
5. [TSPlus](https://www.capterra.com.au/software/217414/tsplus) — 4.9/5 (50 reviews)

## Reviews

### "Easy to setup, flexible customer service, and decent pricing" — 5.0/5

> **Jim** | *17 February 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: I can setup clients pretty quickly
Dashboard with all my clients in one place
Pricing is just month to month
Customer service is great, free setup even.
No firewall changes
> 
> **Cons**: No mobile apps yet. They are supposed to have them this quarter. I asked them to let me know once they are ready so I can also use them.
> 
> Save a lot of time for remote support of client systems.

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### "Trugrid is awesome" — 5.0/5

> **Zachary** | *30 October 2018* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: -Quick setup
-Works securely
-Great 2FA from mobile app
-Peace of mind
> 
> **Cons**: -Extra steps required for Windows 7 (Not a deal killer)
> 
> We are using Trugrid to solve the complex question of providing secured access to enterprise resources across our customer base.

## Links

- [View on Capterra](https://www.capterra.com.au/software/172770/trugrid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/172770/TruGrid/> |
| en-AE | <https://www.capterra.ae/software/172770/trugrid> |
| en-AU | <https://www.capterra.com.au/software/172770/trugrid> |
| en-CA | <https://www.capterra.ca/software/172770/trugrid> |
| en-GB | <https://www.capterra.co.uk/software/172770/trugrid> |
| en-IE | <https://www.capterra.ie/software/172770/trugrid> |
| en-IL | <https://www.capterra.co.il/software/172770/trugrid> |
| en-IN | <https://www.capterra.in/software/172770/trugrid> |
| en-NZ | <https://www.capterra.co.nz/software/172770/trugrid> |
| en-SG | <https://www.capterra.com.sg/software/172770/trugrid> |
| en-ZA | <https://www.capterra.co.za/software/172770/trugrid> |
| fr | <https://www.capterra.fr/software/172770/trugrid> |
| fr-BE | <https://fr.capterra.be/software/172770/trugrid> |
| fr-CA | <https://fr.capterra.ca/software/172770/trugrid> |
| fr-LU | <https://www.capterra.lu/software/172770/trugrid> |

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