--- description: Learn more about ebase price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ebase Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/30211/facility-management/software) > [ebase](/software/172635/ebase) # ebase Canonical: https://www.capterra.com.au/software/172635/ebase Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/172635/ebase?page=2) > ebase is an easy to use facilities management software that streamlines facility operations across all departments. > > Verdict: Rated **4.6/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ebase? ebase targets large, multi-site education organizations in North America, serving K–12 school districts and their Facilities, Health \& Safety and Human Resource teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 39 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DMS Technologies - **Location**: St. Catharines, Canada - **Founded**: 1995 ## Commercial Context - **Starting Price**: CAD 1,500.00 - **Pricing model**: Other - **Pricing Details**: ebase Software is Modular Based. There are various different packages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Attendee Tracking - Audit Trail - Barcoding/RFID - Compliance Management - Contact Management - Contract/License Management - Customer Database - Customisable Forms - Depreciation Management - Document Management - Drag & Drop - Electronic Payments - Electronic Signature - Equipment Management - Facility Asset Management - Facility Management - Facility Scheduling - File Sharing - Fixed Asset Management - Forms Creation & Design - Forms Management - Group Registration - Image Capture - Inventory Control - Invoice Management - Job Management - Job Tracking - Late Fee Calculation - Maintenance Management - Mobile Access - Order Management - Payment Processing - Preventive Maintenance - Process/Workflow Automation - Project Planning/Scheduling - Rate Management - Real-Time Data - Reorder Management - Reporting & Statistics - Reporting/Project Tracking - Scheduling - Service History - Space Management - Task Management - Technician Management - Third-Party Integrations - Time & Expense Tracking ... and 25 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Facility Management Software](https://www.capterra.com.au/directory/30211/facility-management/software) ## Related Categories - [Facility Management Software](https://www.capterra.com.au/directory/30211/facility-management/software) - [IWMS Software](https://www.capterra.com.au/directory/31342/iwms/software) - [Fixed Asset Management Software](https://www.capterra.com.au/directory/10026/fixed-asset-management/software) - [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software) - [CMMS Software](https://www.capterra.com.au/directory/30032/cmms/software) ## Alternatives 1. [Limble](https://www.capterra.com.au/software/162600/limble-cmms) — 4.8/5 (738 reviews) 2. [UpKeep](https://www.capterra.com.au/software/145635/upkeep) — 4.6/5 (1321 reviews) 3. [Elara](https://www.capterra.com.au/software/1044628/elara) — 4.5/5 (16 reviews) 4. [Rosmiman](https://www.capterra.com.au/software/123688/rosmiman) — 4.1/5 (48 reviews) 5. [MaintainX](https://www.capterra.com.au/software/179296/getmaintainx) — 4.8/5 (1005 reviews) ## Reviews ### "Well worth the investment" — 5.0/5 > **mark** | *18 January 2021* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Ebase has been a great product to use and grow with our school Board, We have slowly added components on as required and increased our users from office staff to on site staff as well as custodial staff. Customer support has been exceptional with responses and questions and have been able to tailor to our needs. Very user friendly. > > **Cons**: The only con was getting our 500 staff trained on this program as we switched from a completely different type of program for our work order system. Ebase helped with multiple training sessions as needed and willing to set up virtual sessions to be able involve all parties. > > We use them for daily site logs, health and safety inspections and equipment maintenance with the work order system. ----- ### "User perspective and feed back as a manager of the team which use the product" — 4.0/5 > **Radu** | *25 January 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events. > > **Cons**: Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department. > > Tracking manpower of custodians and maintenance team, daily functionality of the tasks scheduling. Its easy to use, easy to get around practically self explanatory. ----- ### "Community Use of Schools" — 3.0/5 > **Chantal** | *19 January 2021* | Facilities Services | Recommendation rating: 6.0/10 > > **Pros**: Easy to use for myself and the public users for Community Use of Schools module. > > **Cons**: Specific reports are hard to locate. It would be great if there was an option to enter in the specific information required and generate a report. ----- ### "Best Facilities Management Software" — 5.0/5 > **Jamie** | *19 January 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I use eBase for our health and safety management system. The system has various module including logs, workplace inspections, work orders, document library and a forms module to create customizable forms, such as, hazard/incident reporting and investigation reports. The best part about eBase is that the modules are customizable to suit our needs, and we can make changes to the template on the go, with no need to submit a ticket and wait months for changes. The software allows us to schedule logs, inspections, etc. automatically, and has feature to remind end user of overdue items. Similarly, we customized our incident reporting system to alert the supervisor in real-time when an incident report is submitted. Each module also has a reports components that allow us to create customized reports for tracking, reporting and trends analysis, as well as the option to export to Microsoft Excel. We were easily able to integrate our HRIS system through Active Directory into eBase for employee and supervisor demographics for hazard/incident reporting. > > **Cons**: As will all software, there are some features that do not work exactly how I want them to or I would like to have. That said, the eBase development team is very open to receive suggestions for continually improving the software, and some of the changes we have requested have been implemented. > > I have had the opportunity to use other health and safety management software over my 25+ year career in the health and safety profession and eBase is by far the most customizable and user friendly software on the market. Changes to templates can be made easily in-house, without additional service fees or or long delays. Finally, the customer services team provides direct person-to-person assistance in a timely manner and have been a pleasure to work with. I highly recommend eBase. ----- ### "I'm all about that eBase, 'bout that eBase, no trouble\!" — 4.0/5 > **Molly** | *2 February 2021* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: It's very intuitive, easy to navigate, and visual. I appreciate the editability and that changes are real-time. I also want to give the "Switch To" function a shout-out because it's awesome for helping troubleshoot user problems. > > **Cons**: - I feel like WO notifications need an overall reboot. - A better way of notifying parties when the text box under WO 'Actions' is filled out. It appears in 'History' only and therefore is easily missed. - No way to integrate our external absent management software in to eBase without adopting the timesheets module which would require inputting/upkeeping data in two places. - Would be great if there was an alert that could be issued when a provider has entered in more time than is available for in a predetermined work week -An hour limit per labour note that requires approval if gone past. - An 'Estimates' tool that can be used for a combination of internal and external service providers. - A way to assign multiple 'Internal Service Providers' under one work order without having to create multiple jobs. - Include a date stamp when a 'Job' is added. - Ability to 'Start New Discussion' and select which job - Linkage between WO Facilities and Rentals. - A way to customize the homepage for an entire 'Profile' group. > > The Client Services I've experience is unparalleled. \[SENSITIVE CONTENT HIDDEN\] is so knowledgeable and patience. She often has a solution or plan of action so I never feel ignored. Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/172635/ebase?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/172635/ebase) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data