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choose better software

What Is BetterUnite?

BetterUnite is the complete software solution for nonprofits. Fundraising, events, CRM and more - BetterUnite offers everything your organization needs with our all-in-one, easy to use software suite. We provide your organization with one unified, user-friendly software to
manage all aspects of what nonprofits do every day. Tired of using two, three or more tools? Ditch the multiple subscriptions and supercharge your nonprofit with our complete fundraising and nonprofit management engine.

Who Uses BetterUnite?

Nonprofit Organizations, Executive Directors, Development Professionals, Nonprofit Board Members, Fundraisers, Event Managers, Auctioneers, PTOs, Booster Clubs and more!

BetterUnite Software - 1
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Reviews of BetterUnite

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
92%
4
8%
Mary
Mary
Marketing & Media Manager in US
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

BetterUnite is the platform I've been searching for.

5.0 7 years ago

Comments: No-cost donor management, fundraising platform, easy connection to payments and mailchimp.

Pros:

As a marketing consultant for nonprofits, I have spent many hours searching for a platform that will provide a robust donor CRM and also connect with fundraising and events. BetterUnite does all of that and more - at no cost to the organization!

Cons:

Everything that I've thought that could be made better, I've contacted the Better Unite team and they've adjusted the platform or walked me through some alternate options - no complaints here!

BetterUnite Response

7 years ago

Thank you for the review, Mary! We appreciate your feedback and truly enjoy working with you to make the platform everything that you and Unite Life needs to suceed at fundraising.

José
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Comprehensive Fundraising Tool with Exceptional Support

5.0 5 months ago

Comments: We’re really impressed with BetterUnite and love using it as first-time users. This platform is a game-changer for any nonprofit wanting to elevate their fundraising experience. It gave us the confidence to raise more funds for the causes we care about. A special thanks to the BetterUnite team, and particularly our Senior Account Manager, for their invaluable guidance and support. Their timely help was crucial in making sure our event was a success and that we left a positive impression on our guests, whether they attended in person or virtually.

Pros:

I love that BetterUnite is a comprehensive fundraising platform with tools for everything; from managing silent auctions, tracking bids, and recognizing donors to event registration, check-ins, guest participation (both in-person and virtual), and more. It’s impressive how many advanced features are available for free to nonprofits. The onboarding process was excellent, and the support was top-notch, ensuring the success of our first hybrid fundraising event. Even for a small nonprofit like ours, with limited fundraising experience, we found it easy to manage tasks like automated communications with guests and generating tax-deductible receipts for auction winners.

Cons:

The platform is very well-designed and can handle both simple and complex fundraising setups. However, initially, it took us a little time to fully understand how the payout process worked for the funds raised, but the support team quickly guided us through it and explained the process clearly.

BetterUnite Response

4 months ago

Thank you so much, José, for taking the time to provide a review! We are just thrilled that you had such a great experience - that is truly our only goal. Let us know how we can better support you and your organization!

Andrew
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great starter donor management software

5.0 5 months ago

Comments: It was great for our first donor management system. Since it was free, it allowed us the time to learn the system while not also racking up a monthly bill. We could learn at our own pace and not be pressing to get a ROI by using it too quickly without enough expertise

Pros:

It was free and easy to use. Customer support very responsive and detailed once you got them on email. They have a library of commonly asked questions and answers

Cons:

No live customer support. Submitting a ticket takes time to hear back for anything time sensitive.

BetterUnite Response

4 months ago

Hi, Andrew - thank you for providing your thoughtful review. We are happy to provide great support and are actively working to expand our response options. Please let us know if there is anything more that we can do support you!

Diane
CEO Founder in US
Individual & Family Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

First time user

4.0 3 months ago

Comments: Betterunite took the stress out of fundraising.

Pros:

The simplicity of the platform made sense. The ticket purchase and table seating process was awesome. The check -in process was smooth.

Cons:

There was nothing I disliked about the program.

Christopher
Vice President in US
Fund-Raising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

BetterUnite, the de facto platform for charities and fundraising

5.0 7 months ago

Comments: Top notch. Working with [sensitive content hidden] has been amazing. [sensitive content hidden] has the right customer management skills to advance an organization's needs quickly.

Pros:

It's an E2E solution that knowingly covers all the aspects of charity and fundraising events with easy to use interfaces. It connects to most major payment systems and is widely known as a fundraising platform.

Cons:

I would like to see a commercial model where the client brings their own merchant processing solution using Authorize.net for example.

BetterUnite Response

4 months ago

Hi, Christopher. Thank you for taking the time to provide a review of BetterUnite! Thank you as well for your thoughtful suggestions. Please let us know if there is anything more that we can do to support you and your organization!