--- description: Learn more about Docketwise price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Docketwise Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Docketwise](/software/172490/docketwise) # Docketwise Canonical: https://www.capterra.com.au/software/172490/docketwise Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/172490/docketwise?page=2) > 8am DocketWise is the \#1 rated immigration software and case management for immigration lawyers. > > Verdict: Rated **4.8/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Docketwise? Immigration Attorneys Immigration Firms Immigration Paralegals ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 97 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 8am - **Location**: Austin, US ## Commercial Context - **Starting Price**: USD 69.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 8am Docketwise offers a free 7-day trial. Paid subscription plans start at $69 per month. All Docketwise plans include unlimited cases, contacts, forms, and free friendly phone, chat, and email support. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, Hindi, Portuguese, Russian, Spanish - **Available Countries**: United States ## Features - Autonomous Task Execution - Billing & Invoicing - CRM - Calendar Management - Case Notes - Client Management - Client Portal - Communication Management - Conflict Management - Contract/License Management - Document Generation - Document Management - Expense Tracking - Legal Case Management - Task Management - Third-Party Integrations - Time Tracking - Trust Accounting - Workflow Management ## Integrations (9 total) - 8am LawPay - Clio - Gmail - Google Calendar - Legalboards - Mailchimp - Microsoft Outlook - PracticePanther Legal Software - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) ## Related Categories - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) - [AI Legal Workflow Automation](https://www.capterra.com.au/directory/34795/ai-legal-workflow-automation/software) - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) - [AI Legal Assistant](https://www.capterra.com.au/directory/34762/ai-legal-assistant/software) ## Alternatives 1. [Clio](https://www.capterra.com.au/software/105428/clio) — 4.7/5 (1743 reviews) 2. [LEAP](https://www.capterra.com.au/software/147413/leap) — 4.3/5 (546 reviews) 3. [Neos](https://www.capterra.com.au/software/58931/neos) — 4.3/5 (204 reviews) 4. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (807 reviews) 5. [8am CasePeer](https://www.capterra.com.au/software/156217/casepeer) — 4.8/5 (217 reviews) ## Reviews ### "Wonderful\! become quicker and more accurate when filling your highly important applications." — 5.0/5 > **Nilska** | *19 September 2024* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Intuitive step by step completion of information. > > **Cons**: The address history fields could be more specific for each form, it could specify the years it needs depending on the application on the title of address history, same as Employment history. When the client has access to fill out a piece of information they can't add the date or change the street's name sometimes. > > Easy to follow through, it has different ways to add information, directly on the contact information, when filling out the form and by linking the contact information directly from Clio database. It's also great to have the translation option for non-English spesking clients. ----- ### "Terrible Service" — 1.0/5 > **Marigloria** | *1 May 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: Nothing. They did not offered any training or how to use the software. > > **Cons**: Everything. They just charge their fees and don’t care about costumer service. They charge it annually and refuse to give not even a prorated refund. > > Awful. I contacted them since I was looking for an alternative for my legal office. They charge me a year of service and did not received a call from them for training. I called to cancel and they charged me another year without offering a refund. I could only use it once in a year and couldn’t submit any forms. ----- ### "Docketwise opinion" — 5.0/5 > **Aaron** | *9 September 2024* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The way it makes easy to fill forms and the interface > > **Cons**: Sometimes some functions might need to be customizable for each user instead of making the users adapt to the system. it would be nice to be able to make it more adaptive. In the case of digital signatures for example. > > Excellent. Some minors issues, but using it daily and no problems. ----- ### "My experience during 3 weeks with docketwise" — 4.0/5 > **Mary** | *24 October 2024* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: It allows you to have the information of each client in a precise and organized manner with just one click. > > **Cons**: You cannot track cases on a daily basis, and although you can obtain this by purchasing an upgrade, it seems fair to me that any user can see updates on cases on a daily basis, since it is undoubtedly a plus for your services as a migration server. > > I think it's a very good digital tool, the only thing is that it was difficult for me to adapt the client to using automated questionnaires and I had to help them from my portal, but I think it's all a matter of time and being able to get the clients used to it. On the other hand, it's a very complete software, I just need more time to get to know all the benefits it has. ----- ### "Helpful and Efficient" — 5.0/5 > **Maria** | *18 August 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Docketwise keeps client information, immigration forms, documents, deadlines, and case notes organized in one convenient place. It also makes preparing forms and communicating with clients much more efficient. > > **Cons**: The system occasionally creates or identifies duplicate client profiles, and the merging feature can be confusing because both profiles do not always appear as options. Some features also take time to learn. > > Overall, Docketwise has been very helpful in managing immigration cases and client information. I use it regularly to prepare forms, upload documents, review case details, and keep track of client matters. The platform saves time and helps our office stay organized. Although there are occasional technical issues and some features could be more intuitive, it is a valuable case-management tool for an immigration law firm. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/172490/docketwise?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/172490/docketwise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data