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Health Cloud
What Is Health Cloud?
Salesforce Health Cloud is a healthcare-focused customer relationship management (CRM) solution that helps providers, payers, and public health agencies streamline operations, personalize patient engagement, and improve health outcomes. Built on Salesforce's leading AI CRM platform, Health Cloud connects clinical and non-clinical data into a unified patient view, enhancing collaboration and care personalization. Key features include appointment management, provider network management, care management, and crisis support. The solution uses AI to simplify tasks like scheduling and document processing, and it is HIPAA-compliant for data security. Health Cloud integrates diverse data sources into a real-time profile, empowering informed decisions and better experiences. It also integrates with electronic health record (EHR) systems to support clinical workflows, reducing administrative complexity and fostering collaboration across the healthcare ecosystem.
Who Uses Health Cloud?
Healthcare providers, payers, public health agencies, and life sciences organizations.
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Reviews of Health Cloud
Extremely customizable and scalable.
Pros:
Meets the needs of multiple departments across provider organizations. Highly customizable and robust data capabilities.
Cons:
Integration out of the box is somewhat limited but anything can be built. Storage costs & licensing.
Future of healthcare data management
Pros:
Ease of integration into our workplace and staff satisfaction.
Cons:
Process of switching to a new system and staff orientation.
Salesforce Health Cloud - 1 single place for entire Health Management system
Comments: Awesome. Easy out the entire cycle.
Pros:
Once you buy this product, best thing you got everything on a single platform related to health management.
Cons:
Its a little expensive but worth it as now everything is managed on single platform.
The new upgrades to lightning experience for pt call logs have been an easy transition
Comments: I feel comfortable recommending this product to any office. I think they would be able to use the templates and customization to suit the offices' needs.
Pros:
The format s easier to read, less eye strain. The colors are easy to distinguish from the font color. I spend a lot of the time in front of the computer.
Cons:
almost too cute icons, Some of the transitions have these little cartoons. Maybe this is targeting the younger workforce.
One of the best health service cloud. Beautiful SaaS.
Pros:
1. Ease of use and Design. We don't have to train people to use Health cloud. 2. Very Scalable and many sales force features can be embedded.
Cons:
I felt a price is bit high as compared to SaaS products. More functionality like auto scrapping would be really useful anyday.
