Rippling
by Rippling
Who Uses Rippling?
Rippling makes it easy to manage your Payroll, Benefits, HR, and IT -- all in one, modern platform that's built for businesses with 1 to 1,000 employees.
What Is Rippling?
Rippling makes it easy to manage your company's Payroll, Benefits, HR, and IT -- all in one, modern platform. It brings all of your employee systems and data together, and helps automate your busy work.
Take onboarding, for example. With Rippling, you can just click a button, and in 90 seconds set up a new hires payroll, health insurance, 401K, work computer, and apps like Slack, Zoom, and Office 365.
Rippling Details
Rippling
https://www.rippling.com
Founded 2012
Rippling Cost Overview
Rippling does not have a free version but does offer a free trial. Rippling paid version starts at USD 35.00/month.
Starting Price
USD 35.00/month
Free Version
No
Free Trial
Yes
Deployment
Installed - Mac
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinars
Documentation
Support
Business Hours
Online
Rippling Features
Alternative Products
Popular Products
Rippling Reviews
Showing 5 of 487 reviews
Scott G.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/12/2019
"Great product, friendly service"
Comments: Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.
Pros: Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)
Cons: The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.
- Reviewer Source
- Reviewed on 20/12/2019
Ryan D.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 22/05/2020
"Unique vision, powerful platform, excellent service"
Comments: We were looking for a one stop shop to manage employee lifecycle (onboarding, management, offboarding) without having to have dedicated IT resources or disrupt our valuable engineers to carry out basic tasks like account provisioning and laptop configuration. While most HR platforms handle the basics of payroll and benefits, Rippling was unique in its approach to solving the IT side of the equation without having to build custom workflows or write a whole lot of scripts. Overall, Rippling delivers on their vision and is backed by a great team of onboarding and success managers to ensure that everything runs smoothly and our employees are taken care of.
Pros: Rippling was intuitive and easy to get up and running. Setup was self guided with helpful information to ensure that we maintain compliance with federal and state regulations. The initial load of employee data took little to no time and other than a couple of employees who struggled to upload their photos, I didn't have to assist anyone in setting up their profile, completing necessary documents, or setting up their bank account for payroll. Similar to onboarding employees for payroll, the benefits onboarding experience was straightforward, enabling us to rollout medical, dental, vision, and 401K all in one shot. From here, it's time to get the IT side of the house in order, and we're excited to have an integrated experience that not only handles traditional HR onboarding, but also ensure that new employees arrive on day one ready to work, with a laptop and all their necessary software and SaaS accounts provisioned.
Cons: The overall application navigation was a little clumsy when we were first onboarded, lacking a breadcrumb menu experience that meant you had to return to the home screen to move between areas of the platform. That said, Rippling was highly responsive to feedback, and over the subsequent weeks rolled out revisions to their overall user experience that represent a significant improvement in moving between various areas of the platform. Outside of that, there are a couple of areas I'd like to see improved. The first is to provide support for basic time entry, enabling contractors or hourly workers to log their time. This doesn't need to be fancy as there are dedicated offerings for companies that require advanced capabilities, but something as simple as hours per day would suffice. On top of that, it would be nice to provide a payroll calendar that is accessible to employees. Right now I can access the calendar as an admin, but perhaps make that available to everyone in the company.
- Reviewer Source
- Reviewed on 22/05/2020
Marcus A.
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Overall Rating2/5
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Ease of Use1/5
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Features & Functionality5/5
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Customer Support1/5
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Value for Money1/5
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Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 19/11/2019
"Horrible service and on boarding "
Comments: Their system is nothing more than the API hub to other third-party service providers. You're paying to connect to your other services through their interface, which costs additional for each service on a per-person level. There are many more affordable solutions with better interface and customer service. To prove how outdated and horrible their system is, they declined my payment (even though I provided my full account info with their rep on the phone that was chewing on the phone, letting me figure everything out instead of trying to help me). I tried to reach my rep, that he disappeared. Due to the inconsistency and the low-level onboarding, I decided to cancel and not proceed with the service. Right after I canceled the service, they went into my account and started to withdraw money without my consent! I doubt that any of these reviews are legitimate. I have found the same reviews on different channels, basically plagiarized.
Pros: I didn't like anything once I signed up.
Cons:
-ZERO Customer Service
-Horrible Onboarding for someone who advocates themselves as an onboarding service
-Constant upsell for every single thing in the system, even after I selected the everything from their highest level package there is still cost for even a simple API for your email or Salesforce and much more!
-User Interface is extremely outdated
-Functionality is exaggerated.
- Reviewer Source
- Source: GetApp
- Reviewed on 19/11/2019
Lindsey B.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/04/2020
"Best HR Tool I've Used"
Comments: My overall experience with Rippling is really positive. I honestly can't recommend this product enough (and I do recommend it often!). I have been burned by many HR and Payroll systems in the past. I didn't think a simple, easy-to-use product existed but here we are. Thank you, Rippling!
Pros: The software is really easy to use for both our administrators and employees and the user interface is beautiful. It was relatively painless to implement and integrate into our business. It's a really smart system – based on past experience with other systems, I was skeptical that Rippling could really handle everything that was promised to us in our sales demos but it has fully met my expectations! Onboarding and offboarding are quick and easy, and payroll basically runs itself. It also integrates nicely with most of our SaaS tools, which makes provisioning accounts really simple. It's amazing to be able to use one system to manage all of our HR, Payroll, Benefits and IT. The best part is, Rippling continues to get better and better. They are constantly releasing new products, updates, and upgrades. They really listen to our product feature requests and are quick to make enhancements.
Cons: There really aren't any cons; however, if I had to say what I liked the least, it would be not having a direct phone number to call for immediate help. With that said, their online support team is super responsive and our dedicated CSM is willing to schedule calls with us if needed.
- Reviewer Source
- Reviewed on 17/04/2020
Derrick M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support4/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/05/2020
"Rippling is fantastic! Best software product I’ve used in years"
Comments:
Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.
Pros: The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.
Cons: The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.
- Reviewer Source
- Reviewed on 21/05/2020
