Repsly

What did we do before Repsly?

Comments: We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"

Pros:

The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!

Cons:

There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.

Our REPS Love Repsly

Pros:

Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.

Cons:

We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

It Works

Comments: We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities. My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores. Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.

Pros:

Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)

Cons:

Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar

Good for small business tracking

Comments: Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

Pros:

I like being able to check in on my workers and be able to go abck and compare dates and store visits

Cons:

I would like to be able to manage from the app and not just the website

Excellent mobility tool

Comments: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Pros:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

Cons:

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.