--- description: Learn more about HelloNote price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelloNote Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [HelloNote](/software/171393/hellonote) # HelloNote Canonical: https://www.capterra.com.au/software/171393/hellonote Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/171393/hellonote?page=2) > HelloNote is a medical practice management software that streamlines workflows and improves patient care for healthcare organizations. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HelloNote? HelloNote serves physical therapists, occupational therapists, speech therapists, and other healthcare organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HelloNote - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Practice Management - $25 Therapist/Clinical Accounts - $45 Referral Bonuses - $100 Optional Add-Ons - $5 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Billing & Invoicing - Care Plan Management - Claims Management - EMR/EHR - Exercise Library - For Physical Therapy - For Speech Therapists - HIPAA Compliant - Insurance Management - Inventory Management - Medical Billing - Patient Portal - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Progress Notes - Progress Tracking - Reporting/Analytics - SOAP notes - Treatment Planning ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software) - [Physical Therapy Software](https://www.capterra.com.au/directory/30596/physical-therapy/software) - [Occupational Health Software](https://www.capterra.com.au/directory/30814/occupational-therapy/software) - [Speech Therapy Software](https://www.capterra.com.au/directory/30816/speech-therapy/software) ## Alternatives 1. [Zanda](https://www.capterra.com.au/software/180530/power-diary) — 4.6/5 (204 reviews) 2. [Jane](https://www.capterra.com.au/software/178984/jane-app) — 4.8/5 (494 reviews) 3. [TheraOffice](https://www.capterra.com.au/software/92918/theraoffice) — 4.4/5 (27 reviews) 4. [SimplePractice](https://www.capterra.com.au/software/130710/simplepractice) — 4.6/5 (2822 reviews) 5. [NextGen Office](https://www.capterra.com.au/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews) ## Reviews ### "I worked with team on the planning for a customized roll out of HelloNote and he was great\!" — 5.0/5 > **Michael** | *1 August 2018* | Recommendation rating: 10.0/10 > > **Pros**: The team was able to come up with a plan to build a customized product that integrated with other systems that my client used. They were able to meet all of my client needs and were extremely professional and helpful along the way. > > **Cons**: I really like all features of this software, in particular the customization. Really no negatives. ----- ### "HELLONOTE is the BEST Software among many I used in the past decade." — 5.0/5 > **Marie Carmel** | *19 January 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: As an OTR, it was time consuming to research for months for a good documentation software for my rehab company. I was introduced to HELLONOTE by another OTR after I reported to her my experience with the software I had just signed up with. What I like the most about HELLONOTE, is the customer service and staff knowledge about specific inquiries. The staff members are prompt to reply to your questions. The staff members don't make you feel like you are bothering them, they are always pleasant via " help" on the screen, phone and/or email to answer to your questions. HELLONOTE is the best software I have ever used in the rehab industry. HELLONOTE was created by skilled therapists who are knowledgeable about the latest UPDATES for good documentation and prevent insurance denials. It is a very easy software to use. The step by step video trainings make learning the system so easy. It is all inclusive with the latest CMS and other regulations for documentation and billing system compliance. HelloNote also includes other wonderful features that decrease stress and increase time management, among these features the autosave, data population/carry over, outgoing eFax, to send POC to MD or request referral and create your own template notes. Don't forget about the system updates which allows a customer to send feedback and comment to the HELLONOTE support team periodically for updates. It is very AFFORDABLE\! > > **Cons**: It is very minor what I don't like about the system. I hope in the future once you enter your time in the patient's Schedule EVENT for a visit, it will carry over to the note page. At this time, you must manually re enter the date and time on the note page. The billing set up with other intermediaries can be improved besides that, HELLONOTE TEAM is very supportive to its customers. > > My experience with Hellonote had been wonderful. The customer service staff is the best\! ----- ### "Start up system that has potential but not recommended." — 3.0/5 > **Alescia** | *2 July 2023* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: cost is inexpensive compared to most, ability to create templates based on documentation needs. > > **Cons**: At the time we were using HN, the customer service department was small and mostly comprised of one person - I believe he was the \[sensitive content hidden\]. HN lacked the reporting and business capabilities we needed, clinicians would often lose their work due to glitches in the system. We decided to switch EMR companies and still, 2 years later, HN does not have a way to migrate our company's data to close our account. They tell us to manually download every note, every file, every financial needed but it still doesn't capture the entirety of our data once we do that so we continue to pay a fee monthly in order to access our data in case of an audit, etc. There is potential within their system but until they fix the issue of data migration, I cannot recommend Hello Note. ----- ### "Switching To HelloNote Made Our Practice Successful and Efficient" — 5.0/5 > **Lina** | *13 September 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: To start, HelloNote is the most friendliest EMR company I have seen. They imported all my patient demographics without any hassle (and no fees), then we had a live training so the software was set up for us to use from Day 1. Also, the system is very user-friendly and easy to learn along the way. Any questions, the support team is very helpful regardless of when we reach out. I also love that the team is always open to new ideas\! Working with HelloNote truly made our practice more efficient and successful. Can't thank them enough\! > > **Cons**: I can't think of any negatives. Any questions or concerns I have get resolved very fast\! If there was ever a concern, Hellonote is open to adding new features. > > Our overall experience has been amazing, from inception to current. New therapists that join our team always praise the system. ----- ### "Only Great Experiences with HelloNote EMR software" — 5.0/5 > **Erin** | *17 August 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The HelloNote team recently upgraded and finetuned their note templates- very streamlined, easy to use with intuitive functions and features. I also like that it integrates my medical record documentation, billing and patient tracking software in one place for greater efficiency. > > **Cons**: To my knowledge, there is no current way to attach a document/attachment download directly into a specific note rather than saving to the general document download area. That would be an excellent upgrade to current capabilities. > > I am a new physical therapy practice owner- have used many types of EMR software in my career but never needed to be the end user as well as administrator for any such software\! \[SENSITIVE CONTENT HIDDEN\] and his team have been highly responsive to all my questions, concerns during the onboarding process continuing to today nearly one year as a user. The HelloNote team are prompt and efficient in helping their customers solve any issues thoroughly and quickly. The actual personal contact via email and phone offered by the HelloNote team is very much a rarity these days. I really appreciate being able to reach out and either speak to a real human or receive a fast email response to any of my questions, concerns. Without question, the customer service at HelloNote is outstanding- which makes their product even more valuable to me as a business owner. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/171393/hellonote?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/171393/hellonote) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data