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What Is SmartDeploy?

SmartDeploy is a leading provider of modern endpoint management solutions. With a flexible layered architecture, IT can achieve centralized, single-image management to support 50 - 50,000 endpoints. SmartDeploys award-winning technology combines the best of progressive solutions like SCCM, centralized solutions like VDI and legacy imaging solutions like Ghost, without the common drawbacks. More than 3,000 organizations trust SmartDeploy to deploy and manage their end user devices.

Who Uses SmartDeploy?

IT teams managing 50-50,000 Windows machines.

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Reviews of SmartDeploy

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.8
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
15%
Patrick
Patrick
Lead IT Operations Engineer in US
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Deployments have never been easier!

5.0 4 years ago

Comments: Overall, I would recommend SmartDeploy to any IT professional as they have helped us with saving hours of IT overhead, saving costs and it's ease of use. I would choose SmartDeploy over again in a hearbeat.

Pros:

We have multiple PC Vendors (Dell, Lenovo, etc.) which all required different drivers and was a headache for us to manage and implement (especially with new refreshes). Smart Deploy's ability for us to image devices without having to worry about drivers and ease of use / understand was fantastic.

Cons:

There were a lot of pre-requisite software from Microsoft which we were required to install to get our SmartDeploy server up and running. We ran into some issues with software and compatibility, which was frustrating, however the Support team was very quick to respond and help resolve these issues very quickly.

Eric
Eric
Technician in US
Verified LinkedIn User
Higher Education, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Incredible Asset!

5.0 6 years ago

Comments: We used a hard drive duplicator before implementing SmartDeploy. SmartDeploy has made our process for computer preparation much easier and faster. We utilize the software on a regular basis for new computers and also to prepare existing computers for the upcoming academic year. Support staff have been very helpful and I don't know if I could ask for anything more. Thank you for producing a remarkable piece of software.

Pros:

Ease of use and functionality. SmartDeploy makes it very easy to deploy a golden image onto virtually any PC with its use of driver packs.

Cons:

Nothing. The software has been very functional in our environment.

David
David
Desktop Engineer Lead in US
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy onsite OS Imaging

4.0 3 years ago

Comments: The support team is very responsive and helpful. Also, their Knowledgebase is laid out very clearly and logically. Each support article in a process leads to the next step and so forth. Their licensing site makes it easy to reclaim unused licenses and generate a report.

Pros:

SmartDeploy can be used to easily and quickly image multiple PCs onsite. It's possible to customize deployment by adding applications or features at time of install. A group of hardware models can be imaged from the same flash drive as long as the correct platform packs are downloaded.

Cons:

The use of the SmartDeploy flash drives requires our team to be onsite using our LAN connections to domain controllers. Also if we update the image which is done quarterly, all flash drives at our various sites much be reimaged.

Joshua
Joshua
Technical Support Specialist
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Imaging Software That Works

5.0 6 years ago

Comments: I've had the pleasure of using SmartDeploy for about 1 year now, and I don't regret a minute of it. The software is easy to use and setup, customer service is prompt and helpful, and the new features they add make it better each day. SmartDeploy is the best option for imaging that I've found.

Pros:

SmartDeploy is easy to use and simple to manage.

Cons:

Lack of reporting features...which they are starting to add.

Andrew
Andrew
Director of IT Operations in US
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Simplified our Image Deployment

5.0 6 years ago

Comments: I have nothing but praise for SmartDeploy. We maintain 600 PCs and keeping all of the many separate images we used to maintain up to date was an endless process of frustration. Our old process required that each manufacturer have its own image and we had a collection of legacy computers and images to maintain. Now we keep two images up to date, download the appropriate drivers for any new computers we purchase and we are ready to deploy. SmartDeploy also created a new driver pack for a legacy computer that needed to run an old OS for us and saved me endless headaches.

Pros:

SmartDeploy made our imaging and deployment of PCs so easy. I still get nightmares about our previous system, but SmartDeploy has made updating our image and deploying it to computers very straightforward and the best of all uncomplicated.

Cons:

The capture process is a little slow, but honestly that is it. I still get images updated and captured easily.