Fienta

Fienta

by Fienta

Who Uses Fienta?

Conferences, concerts, theatres, festivals, sports events.

What Is Fienta?

Fienta sells your events online while leaving you in total control of the process. Keeping fees low and your customers information accessible, it lets you set up your events quickly and easily. You always know your customers, get your buyer data, and with our analytics tools, you can optimise as you go. Slick and quickand you only pay if you make money.

Fienta Details

Fienta

https://fienta.com

Founded 2014

Fienta Pricing Overview

Fienta starts at USD 0.40/one-time. Fienta has a free version and offers free trial. See additional pricing details for Fienta below.

Starting Price

USD 0.40/one-time

Pricing Details

Our fee is 3.5% of ticket sales, this includes all payment processing fees.

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Documentation

Support

Business Hours

Online

Fienta Features

Registration Software
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Barcode / Ticket Scanning
Concessions Management
Customer Data Management
Employee Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Promotions Management
Season Tickets
Seating Map
Ticket Brokering
Ticket Reservations
Website Management

Fienta Reviews

Showing 5 of 41 reviews

Overall
4.9/5
Ease of Use
4.9/5
Customer Service
4.9/5
Features
4.6/5
Value for Money
4.9/5
Ida J.
Project Manager
Events Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/01/2019

"Greatest ticketing platform"

Comments: Fienta saved our event. We needed additional features to have attendees' registration and no other ticketing platform supported us, but Fienta did everything to help us. They've added additional features, customised registration page, answered every question and took care of everything. You can really trust Fienta. We're using it for 2nd year and it's a completely flawless experience.

Pros: It's super easy to use, works perfectly, and the customer support is amazing. Price is really low for the great service you get.

Cons: There are some more features needed to be installed, however the improvement Fienta makes is amazing. You can see them growing and making their best to become better every year.

Vendor Response

by Fienta on 23/01/2019

Dear Ida, thank you for being with us and for all the feature requests which has helped us to grow in right direction!

  • Reviewer Source 
  • Reviewed on 07/01/2019
Kenneth P.
Founder
E-Learning, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/05/2019

"One Of The Best Ticket Platforms Out There (if not the best)"

Comments: I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events. The support team is helpful and I hope they implement all the suggestions the community gives them. The cover photo for the event is quite tricky to add (whether it is too big when displaying the complete webpage, or too small) so I would like that they made a better preview form or somehow made it easier. Not that we have to experiment by pixels how big it will really look like.

Pros: Fienta's interface is really easy to use. I have used a number of different ticketing platforms in the past but was blown away by Fienta already organizing my first event. This is no exaggeration. Moreover, it is so cost effective, you can save a lot of money by using Fienta compared to some other platforms out there. The customer support is AMAZING!

Cons: I think as it is a fairly new company, they still lack a few specific features but it is no big deal as everything important is there. There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information. I would like to see that you can make the custom fields required.

Vendor Response

by Fienta on 04/06/2019

Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

  • Reviewer Source 
  • Reviewed on 31/05/2019
Krista R.
CEO
Individual & Family Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/02/2020

"Time saving tool"

Comments: I have been a creator and admin of an event as well user. Love the simplicity of the setup, the speed of getting answers to the questions, FIenta's people knowledge of tax systems in different countries,

Pros: Very simple process to add an event, clear FAQ, possibility to refund just with one click

Cons: This is not something not to like but more of a convenient service - when downloading orders would be great to have an option - alphabetical order or "made on" or made between. But as it can all be done also in excel, no big issue.

Vendor Response

by Fienta on 27/02/2020

Thank you Krista!

  • Reviewer Source 
  • Reviewed on 25/02/2020
Liina A.
Director
Entertainment, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/03/2020

"Easy, fast and userfriendly environment"

Comments: With Fienta I can be my own boss when it comes to sell tickets online.

Pros: There is no middle-man between the organizer and the event. You can create an event and do all the necessary changes by yourself when needed. I just love the simplicity of sending free tickets, clear report and sale overview.

Cons: When the sale was non-active (e.g. tickets sold out), I couldn't find the option to send free tickets. But I got the instruction from Fietna quickly. It´s actually very easy :)

Vendor Response

by Fienta on 12/03/2020

Thank you Liina!

  • Reviewer Source 
  • Reviewed on 06/03/2020
Jekabs D.
CEO
Education Management, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    2/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 28/05/2019

"Improwise Feedback"

Comments: Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros: I like the simplicity for administators and users.

Cons: The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Vendor Response

by Fienta on 31/05/2019

Dear Jekabs, thank you for leaving us feedback!

  • Reviewer Source 
  • Reviewed on 28/05/2019