Who Uses ROUTEE?

We offer cloud-based omnichannel communication to businesses, regardless of their size, in order to reach their customers and increase their sales.

What Is ROUTEE?

Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging (Text/SMS, Two-Way SMS, Voice, Email, Viber), Voice (IVR, Click-to-Call), Verification (Two-Factor Authentication, Number Lookup, Number Validation), Phone Numbers (Virtual Numbers). Our clients have seen up to 183% and 760% increase in ROI and revenue respectively.

ROUTEE Details

AMD Telecom

https://www.routee.net

Founded 2001

ROUTEE Cost Overview

ROUTEE does not have a free version but does offer a free trial. ROUTEE paid version starts at USD 0.01/one-time.

Starting Price

USD 0.01/one-time
See pricing details

Pricing Details

Free subscription and charge according consumption.

Free Version

No

Free Trial

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

ROUTEE Features

  • Biometrics
  • Credential Management
  • Knowledge-Based Authentication
  • Mobile Authentication
  • Multifactor Authentication
  • Out-of-Band Authentication
  • Policy Management
  • Self Service Portal
  • Single Sign On
  • Social Sign On

View full list of Authentication Software

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

View full list of IVR Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customisable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

View full list of Marketing Automation Software

  • A/B Testing
  • Analytics
  • Campaign Segmentation
  • Contextual Targeting
  • Device Targeting
  • Expiry Notifications
  • Geo Targeting
  • Mobile Notifications
  • Notification Scheduling
  • Visual Notifications
  • Web Notifications

View full list of Push Notifications Software

  • 2-Way Messaging
  • Contact Management
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

View full list of SMS Marketing Software

  • A/B Testing
  • Contact Database
  • Dynamic Content
  • Email Monitoring
  • List Management
  • Reporting/Analytics
  • Spam Check
  • Template Management

View full list of Transactional Email Software

ROUTEE Alternatives

More ROUTEE alternatives

ROUTEE Reviews

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 4.2
Customer Service 4.6
Features 4
Value for Money 4.2

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Verified Reviewer
Web Engineer
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"Simple but not simpler"

Pros: The ease of use, the quality of services, the customer support and of course the low pricing.

Cons: Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

  • Reviewer Source 
  • Reviewed on 24/06/2019
Verified Reviewer
Fashion Designer
Wholesale, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 12/02/2019

"Eshop Owner Routee Review"

Comments: 4 years of Routee usage. Few or none problems at all. Easy to use.

Pros: The loaded templates
The option to send message to multiple people at once
The custom sender ID (i put my business name)
The good Routee customer service at Greece.

Cons: In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

  • Reviewer Source 
  • Reviewed on 12/02/2019
Toni O.
CEO
Financial Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 20/04/2020

"Can't recommend"

Comments: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Pros: Easy to use. Software backend looks good.

Cons: The attitude of customer service is really bad. They don't want to help at all.

Vendor Response

by AMD Telecom on 04/05/2020

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded.

At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities.

We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

  • Reviewer Source 
  • Reviewed on 20/04/2020
Jean christophe M.
Dirtector
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 24/06/2019

"FINANCE DIRECTOR"

Comments: reliable for sure.

Pros: Reliable in sending sms. it is very important in medical use.

Cons: some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

  • Reviewer Source 
  • Reviewed on 24/06/2019
Christos B.
Software Engineer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/07/2019

"SMS Feature"

Comments: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Pros: Good Detailed Documentation and Examples

Cons: Examples did not Include VB.NET and some errors in JSON strings

  • Reviewer Source 
  • Reviewed on 09/07/2019