--- description: Learn more about ClinicSoftware.com price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClinicSoftware.com Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [ClinicSoftware.com](/software/170948/clinicsoftware) # ClinicSoftware.com Canonical: https://www.capterra.com.au/software/170948/clinicsoftware Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/170948/clinicsoftware?page=2) > Looking for a CRM Software alternative? Two steps ahead. Make running your business Smarter, Better, Faster. Instantly. > > Verdict: Rated **4.6/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClinicSoftware.com? Awarded The Most Innovative Fully Comprehensive Software Solution for Clinics, Salons and Spas. Grow Sales. Save Time. Get Organised. Start today\! In-Cloud based. Multi-computer. Multi-Location. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 12 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clinic Software - **Location**: LONDON, UK - **Founded**: 1999 ## Commercial Context - **Starting Price**: GBP 99.99 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Our pricing is straightforward: pay per user and enjoy full access to every feature of our software. Whether you're a small team or a growing business, each user gets complete functionality, including CS Copilot AI, appointment scheduling, marketing tools, automation, and more—no hidden costs, no limited access. With us, you're investing in a solution that scales with your business, empowering every team member to maximize efficiency and productivity. Choose the plan that fits your team size, and enjoy seamless growth with all the tools you need to succeed. We have dedicated plans for 1 user, up to 5 users, up to 10 users, 20 users, 100 users and 200+ users based on the size of the chain. Ready to elevate your business? Select your plan and get started today\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg and 14 more ## Features - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Client Database - Client Management - Confirmations/Reminders - Customer Database - Customisable Forms - Electronic Payments - Email Marketing - Employee Management - Faculty/Staff Management - For Medical Spas - For Salons and Spas - Gift Card Management - HIPAA Compliant - Inventory Management - Loyalty Program - Marketing Automation - Mobile Access - Multi-Location - Online Booking - Online Payments - Patient Records Management - Payment Processing - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reminders - Reporting & Statistics - Self Service Portal - Third-Party Integrations - Website Integration ## Integrations (92 total) - AI Agent Builder - AI Agent for Sales - AWeber - Alchemer - Amazon Transcribe - Apple Business Essentials - Authenticator App - CalendarApp - Call Agent AI - ChatGPT Writer - ChromeStats - Cisco Duo - DataOceans Letter Manager - Dialogflow - Email Manager for Microsoft 365 ... and 77 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Salon Software](https://www.capterra.com.au/directory/30028/salon/software) ## Related Categories - [Salon Software](https://www.capterra.com.au/directory/30028/salon/software) - [Spa Software](https://www.capterra.com.au/directory/30782/spa/software) - [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software) - [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software) - [Medical Spa Software](https://www.capterra.com.au/directory/30582/medical-spa/software) ## Alternatives 1. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3479 reviews) 2. [BookSteam](https://www.capterra.com.au/software/133845/booksteam) — 4.7/5 (117 reviews) 3. [Acuity Scheduling](https://www.capterra.com.au/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 4. [SimplyBook.me](https://www.capterra.com.au/software/140086/simplybook-me) — 4.6/5 (1282 reviews) 5. [vcita](https://www.capterra.com.au/software/142264/appointment-scheduling) — 4.5/5 (291 reviews) ## Reviews ### "Excellent Clinic Management Software, Highly Recommend\!\!" — 5.0/5 > **Kate** | *17 February 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The day to day function is very easy to use. There is a wealth of automation that can be set up which will save your team hours of work so they can concentrate on their clients. Booking both online and offline is very easy. Financial data is always correct which is crucial and connects with our payment systems and direct debit systems. > > **Cons**: My only recommendation or suggestion for improvement would be to make the reports more visual. The data is always correct but it would be nice to see some visual graphs, pie charts etc. > > My clinic has been using Clinic Software for over a year and it has been an extremely valuable tool for our business. I moved over to Clinic Software from Pabau which I had been using for 3 years but was having continuous problems with Pabau, especially in the financial management and reporting functions. I had reviewed many different clinic management systems before choosing Clinic Software. The other systems I was looking at only had part of the functionality I was looking for. They also lacked the capabilityI of a two way API to connect with other software systems. I came across Clinic Software which seemed to do everything I needed. I booked a demo with them and was very impressed. was getting frustrated. It was a big decision to move from Pabau as the transfer of such huge amounts fo data was always going to be problematic. But the team at Clinic Software were fantastically supportive even though Pabau would not help at all. It did take a while to get the data across, as a lot had to be uploaded manually exporting data from Pabu was very difficult. The Clinic Software team have customised the software to suit my business needs and have been excellent in their support and customer service. They are able to build and add on functions that you may recommend and can build individual reports should you need further information. The day to day use of the system is excellent both for my team that are in-house and for my reception team who are off-site. ----- ### "Good application but could be great if only their customer service was up to the job." — 4.0/5 > **Roger** | *25 November 2020* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Lots of useful functionality and quick to adopt new technologies. Good hosted web solution that has useful links into such apps as CRM, merchant payments and SMS. > > **Cons**: Technical support team is often dismissive and non responsive, reported faults and issues go unresponded to. Chasers sent to follow up regarding the reported issue which are frequently also ignored or defensive / dismissive reply is offered. ----- ### "Complete disappointment" — 1.0/5 > **Simona** | *15 December 2019* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: I believe their only upside is that they tell you you get an app included in the package, which they have failed to give me. > > **Cons**: Logged us out multiple times and unrecognised our password. > > Whilst using their software we kept having problems with the password, as it would log us out. Each time you have to fight to get through to a member of the team. \[SENSITIVE CONTENT HIDDEN\] in particular is very rude and told me once that even a 5 year old can follow the instructions. The entire system is muddled up with no clear structure. The only reason why I took them on is because they have good selling lines and I have been forced into it. Everything else: needs huge improvements. I’m now with Pabau and we are so much happier, they go out of their way to fix a problem. ----- ### "It increased our sales by 400%, it just taking the business to that next level constantly" — 5.0/5 > **Daniel** | *18 December 2017* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It's increase our sales by 400%, it's got many great features on there, such us marketing functions, the email and sms text messages withing 48 hours just reduces no shows with 89% which is fantastic you know. So we use to get a lot of people, they use just book in and no show up, really, because they been booking their appointments ages ago, and just completely forget about it and to be honest sometimes you even forget to send an email or a text message out when you do have a lot of clients within that day so that automatically just does it for you which is so easy, the newsletter as well which is sent out so let people know who have signed up fortnightly which is very professional, and just shows everyone the news we have on, any offers we have, sales as well. When we started BodycraftLondon we use just getting buying really, that wasn't a well of lot going on, it use just turning over, we made a big leap into the software from ClinicSoftware.com and it's just taking the business to a whole new level, now we are looking to even open it up other branches because of the volume that is bought in, and it's really, really help to say out a lot, I will definitely recommend it, but I sort of don't want it because I want to keep it a secret as it's like a bit of a secret card that you got at your sleeve but if you own a clinic or a salon is the right thing to do, it's a must, and I want to say a massive THANK YOU TO ClinicSoftware.com\! > > **Cons**: The Cons are that I can not keep it a secret for my business only and my competitors could have access to ClinicSoftware.com's great tools to manage their business. That's the only one. > > Hello, I am here today to talk about BeautyShopSoftware, and how we integrated into BodycraftLondon, a while ago now, it's been absolutely fantastic. It increases your sales by 400%, it's got many great features on there, such as marketing functions, the email and SMS text messages withing 48 hours just reduces no shows with 89% which is fantastic you know. ----- ### "We love the iPad feature where we can sign totally paperless consent forms and take client pictures\!" — 5.0/5 > **Abigail** | *21 December 2017* > > **Pros**: We are a French Beauty Clinic located in Marylebone, Harley Street London. We love the iPad feature where we can sign totally paperless consent forms and take client pictures\! There are lots of great features, easy to use, consent forms is amazing, incredibly easily, easy to find past appointments, dob, all the details and notes. I was in Spain and I had full access to the business from there, that's amazing, I had access to the appointments details, activity, end of the day very easy, really interesting that in the activity we can see when the text reminders has been sent, on this day at this time, with the activity timeline we can see who and when has treatment staff member, customer details and everything we want to see about that customer, including the notes, their payment methods. We like the reports section with how much they paid, the most popular products. Our doctors love the Rejuvenation feature where they can take pictures before and after for all the customers. The commission report is very very good, also the best therapist performance report is amazing. The support is very professional. A huge amount of features and there are so many different things you can do with the system, staff rota, stock take, sales, everything you need to have to run and grow your business. If you need a software to run on auto-pilot, the ClinicSoftware.com is the company to work with. Just go for it. They have everything that you need. Also they can create custom features for you. > > **Cons**: We want ClinicSoftware.com to come in our clinic and work for us FULL-TIME if possible we really like working with these people and I do not know what to do to employ their team working for us. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/170948/clinicsoftware?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/170948/clinicsoftware) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data