--- description: Learn more about Medical Mime price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Medical Mime Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/30217/mental-health/software) > [Medical Mime](/software/170346/m2-select) # Medical Mime Canonical: https://www.capterra.com.au/software/170346/m2-select Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/170346/m2-select?page=2) > This is a FACT: Delayed Authorization numbers are the culprit of nearly 80% of the recovery billing you capture, 80%\!\! > > Verdict: Rated **3.9/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Medical Mime? Best-in-class patient lifecycle management for Behavioral Health/Substance Abuse (BH/SA) treatment centers through its robust yet efficient electronic medical records (EHR). Clean claims first time\!\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 15 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Medical Mime - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: We have options.. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Charting - Claims Management - Document Management - E-Prescribing - EMR/EHR - HIPAA Compliant - Initial Assessments - Medical Billing - Reporting & Statistics - Treatment Planning - Workflow Management ## Integrations (1 total) - CollaborateMD ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) ## Related Categories - [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.com.au/directory/20028/electronic-medical-records/software) - [Patient Management Software](https://www.capterra.com.au/directory/30780/patient-management/software) - [Revenue Cycle Management Software](https://www.capterra.com.au/directory/32275/revenue-cycle-management/software) - [Substance Abuse EMR Software](https://www.capterra.com.au/directory/32708/substance-abuse-emr/software) ## Alternatives 1. [SimplePractice](https://www.capterra.com.au/software/130710/simplepractice) — 4.6/5 (2822 reviews) 2. [Tebra](https://www.capterra.com.au/software/129169/tebra) — 3.9/5 (1360 reviews) 3. [RXNT](https://www.capterra.com.au/software/110018/rxnt) — 4.3/5 (495 reviews) 4. [BestNotes](https://www.capterra.com.au/software/73807/bestnotes) — 4.5/5 (198 reviews) 5. [Remedly](https://www.capterra.com.au/software/180647/remedly) — 4.6/5 (77 reviews) ## Reviews ### "It was a slow process getting started with this software." — 3.0/5 > **Verified Reviewer** | *7 March 2018* > > **Pros**: Obviously, having an Electronic Health Record Management system on your computer is so much better than having bulky paper files all over the office. > > **Cons**: I wish there wasn't so many different buttons to click in order to get to different parts of the software. ----- ### "I really enjoy this program. It is easy to navigate and the response time when problems get resolved" — 4.0/5 > **Kay** | *10 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: There are so many things I like. The ability to have several screens open at once. The ability to move freely between the screens and the simplicity and diversity at the same time > > **Cons**: That the initial information entered into the assessment does not always populate to the documents or forms we use and it can create additional work. OR when there is a change or mistake that has been made in the initial assessment and I have already signed the assessment, I am unable to make the correction without your help. This can be time consuming. > > Helps me on my job and document accordingly ----- ### "Most of the functions work well, but there are still some glitches that continue." — 4.0/5 > **Eric** | *19 December 2017* > > **Pros**: Ease of access to each clients chart, that it is web based, 2FA, ability of administrator to create and edit forms. > > **Cons**: When printing, it would be nice to condense spaces between paragraphs. Some completed and signed forms remain displayed as incomplete. Repeated request: Would like to have ability to assign supervision and cosigning (automatic notification to supervisor to cosign), BestNotes has this feature as well as other ehr software I've recently looked into. Not sure why this is not a priority with you guys. ----- ### "easy to learn and use" — 4.0/5 > **Dee** | *30 December 2017* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I like that you can track everything you do. Like that it's easy to keep track of clients and all the needed paperwork for those clients. I also like how we been able to customize some of the assessments that we need. > > **Cons**: One of the worst things about this software that it is not able to work with Dragon in some of the fields. You cannot use Dragon when completing group notes. You have to use a DragonPad and then copy and paste into the group and into the individual notes for each client. > > It was just a much easier way to complete all of the paperwork needed ----- ### "Cost efficient, great tech support and customer service." — 4.0/5 > **Alex** | *19 December 2017* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: This amazing and wonderful product is very easy to use. Even easier to train our staff, with the help of great tech support. > > **Cons**: The only downside to this product is that there is no way for clients to log in securely on their own. Only staff/administrators have access. > > It has made our company much more thorough and efficient both clinically, and on the back end. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/170346/m2-select?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/170346/m2-select) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data