17 years helping Australian businesses
choose better software

What Is Guesty For Hosts?

Guesty for Hosts is a property management software for companies with 1-3 listings and companies with 4+ listings. The robust software has diverse features for all aspects of hospitality property management including channel management, automated guest communication, accounting, task management, payment processing, and more, making your guests’ hotel experience smoother & more enjoyable. Guesty integrates with dozens of tools in their marketplace, centralizing operations so users can manage everything from one place.

Who Uses Guesty For Hosts?

Guesty for Hosts is the leading end-to-end solution for all aspects of managing your (1-4) short-term rentals across all major booking channels.

Where can Guesty For Hosts be deployed?

Cloud-based
On-premises

About the vendor

  • Guesty
  • Located in Walnut, US
  • Founded in 2014

Guesty For Hosts support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda and 134 others

Languages

English

Guesty For Hosts pricing

Starting Price:

USD 16.00/month
  • Yes, has free trial
  • No free version

Guesty For Hosts does not have a free version but does offer a free trial. Guesty For Hosts paid version starts at USD 16.00/month.

Pricing plans get a free trial

About the vendor

  • Guesty
  • Located in Walnut, US
  • Founded in 2014

Guesty For Hosts support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda and 134 others

Languages

English

Guesty For Hosts videos and images

Guesty For Hosts Software - Channel Manager
Guesty For Hosts Software - Automated Messages
Guesty For Hosts Software - Cleaning management
Guesty For Hosts Software - Financial Reporting
View 5 more
Guesty For Hosts video
Guesty For Hosts Software - Channel Manager
Guesty For Hosts Software - Automated Messages
Guesty For Hosts Software - Cleaning management
Guesty For Hosts Software - Financial Reporting

Features of Guesty For Hosts

  • Booking Management
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Dynamic Pricing
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Lead Management
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Online Booking
  • Order Management
  • Partner Management
  • Payment Processing
  • Performance Metrics
  • Property Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Third-Party Integrations

Alternatives to Guesty For Hosts

For rental property owners and managers on Airbnb, Booking.com, Agoda, GVR, and Vrbo who want to win back their time from routine tasks Learn more about Hospitable.com
The leading hospitality technology platform for short-term rental businesses with 4+ listings. Learn more about Guesty
Experience the difference of “Elite”. Find, filter, and manage your guest and booking data all in one place.
The All-in-One Software for Short-Term & Vacation Rentals. One subscription, all tools. 14-day free trial. No credit card required. Learn more about Smoobu
Host Tools is an easy-to-use full-featured channel manager for short-term rental hosts. Try it out for free with our 14-day free trial!
Hostaway transforms your business with advanced automations, marketing magic, seamless communication, and insightful reporting.
All the tools & features you need to grow your vacation rental business. Channel management, rental automation, owner management & more
With Lodgify you can build a vacation rental website, receive direct bookings, and manage all your reservations from one place.
iGMS is an all-in-one software integrated with robust tools to automate STR business management. Simplify hosting with a 14-day trial!

Reviews of Guesty For Hosts

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.4
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Harrison
Harrison
CEO in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Walker Homesley Review of Guesty

5.0 last year

Pros:

Makes managing our vacation rental on multiple platforms easy and allows us to utilize our own direct booking website.

Cons:

The app and the website can both be glitchy at times. Nothing is so bad that it limits being able to use the platform entirely, but it will sometimes require a reset of the app or refreshing of the page.

Alternatives Considered: Lodgify

Jonathan
Real Estate Professional in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Guesty Review

5.0 last year

Comments: Great, we still love the platform! Easy to navigate.

Pros:

Customer service is great! They’ve always responded in a timely manner.

Cons:

Linking multiple units together on the calendar has been difficult. Unable to link a parent unit to multiple units.

Alternatives Considered: Hospitable.com

Reasons for Switching to Guesty For Hosts: Referred by another STR Host. We’ve continued to use the platform.

Kim
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Buyer beware they’re very unreliable in so many ways

1.0 9 months ago

Comments: Definitely not a good experience. Overall, we decided to go with another software after giving them chances. Customer service is slow to answer, and there are just way too many glitches with calendars and double bookings. We have posted on host support sites and have the same thing for many owners.

Pros:

The ease of set up and easy to maneuver on the site and app

Cons:

They are one of the most unreliable, inconsistent and unprofessional companies we have dealt with in this business. It takes days for customer service to answer you if you’re having a problem, and most of the time, it’s a big answer, and requires you to go back-and-forth, which adds more time. The sync feature for calendars and integrations is horrible. we have had consistent double bookings because of glitches on their end. This is a dealbreaker for us.

Guesty Response

9 months ago

Hi Kim, thank you for raising your feedback with us. We understand the frustration that comes with experiencing disruptions in your business operations. As a software startup, we are dedicated to providing the best service possible and strive to minimize such disruptions. As we actively work on implementing innovative solutions for our clients, we focus efforts on improving our internal operations as well. We'd be more than happy to further discuss our path to enhancing user experience by scheduling a call with one of our professionals. Thanks, The Guesty Team

Harvey
Director in UK
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Disappointed

3.0 4 months ago

Comments: Overall, disappointed with it, great idea, badly executed

Pros:

That it pulled my Airbnb listings into one place

Cons:

It often doesn't load, it doesn't tie my listings into the right place sometimes, notifications to the cleaners don't go out more than they do go out, the support is atrocious takes week and sometimes months to get back to you (3 months is my record for a reply)

Guesty Response

4 months ago

We apologize for the inconvenience you've encountered. Your feedback is important to us, and we're eager to understand your specific concerns and find solutions. Please share your contact details, including your email, so we can reach out to you as soon as possible to address any issues you're facing. - The Guesty Team

EUGENIO
Owner in US
Accounting, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Chaaron Residences

5.0 11 months ago

Pros:

The easy and reliable way to keep my platforms all sync and running cal and the same pace.

Cons:

I s not VRBO friendly platform, at least so far I can't connect it each other.

Alternatives Considered: OwnerRez

Reasons for Switching to Guesty For Hosts: OwnerRez It was very difficult to operate in addition to connecting efficiently with booking.com.

Guesty Response

11 months ago

Thanks for the 5 star review Eugenio!

Hakeem
Owner in US
Real Estate, Self Employed
Used the Software for: Free Trial
Reviewer Source

Guesty made it easy

5.0 11 months ago

Comments: Wonderful! Easy to use, not harder to manage and change. Template are a great functionality.

Pros:

Guesty made it super easy to connect all of my channels together. I have my calendar manager in price labs and my cleaning manager in turbo I needed to connect to Airbnb. Without Guesty for hosts, I wouldn’t have been able to do that!

Cons:

Price was a little steep but I will will be worth it in the long run.

Alternatives Considered: Hospitable.com

Reasons for Switching to Guesty For Hosts: Name brand. Recommendation timing were key in choosing Guesty of a hospitable.com.

Guesty Response

10 months ago

Thank you, Hakeem! Our #1 goal is to help make hosting easier for our customers.

Austin
Owner in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Guesty For Hosts Works Very Well & Is A Must Have For Simple Integration

4.0 last year

Comments: Was challenging at first and a lot of work to set everything up, but once you do that it's easy to use.

Pros:

That it integrates well with my calendars, my smart lock, guest communication across platforms, etc.

Cons:

Not on google hotels yet like their competitors and seems like it's going to be another year before they do or more.

Alternatives Considered: Hostfully Property Management Platform

Reasons for Switching to Guesty For Hosts: Cheaper and did the same basics I needed, plus it integrated better with my softwares.

Shae
Owner in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product!

5.0 2 years ago

Comments: I have had an A+ experience since my free trial. It didn't take me long to subscribe and I feel the benefits will greatly outweigh the cost of the software. With a monthly and yearly option it was easy to work into my current budget. Great product!

Pros:

The price point is perfect at only $49 per month and it is loaded with options. Being able to sync all of my platforms to one channel manager has been a lifesaver and reduced my workload by 35% or more.

Cons:

I have no cons! Implementation is the hardest and longest part but it is a breeze and they provide plenty of self-help tutorials and a thorough knowledge base.

Alternatives Considered: Campground Master, Little Hotelier, SiteMinder and Lodgify

Reasons for Switching to Guesty For Hosts: They had the most options, features, and functions at the best price point. Implementing their software into my every day process was easy and learning the system was quick and easy.

LaShonne
Call Center Manager in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Guesty for Host Review

5.0 8 months ago

Comments: My overall experience is good. I do like the system, it could be a bit more user friendly in some areas.

Pros:

I like the calendar feature and the feature to view property specifics. It is easy to use and user friendly. The process to set up agents in the system is extremely easy as well. I Love the fact that we are able to load the links to all property specifics from the actual Guesty system.

Cons:

The payment process is a bit all over the place. You are able to add credit cards and sometimes it is hard to find out which button will actually process the payment in real time. Sometimes we have to enter the information and let the system manually take it.

Guesty Response

8 months ago

Hi LaShonne, we're thrilled to know we've made things more manageable for you. Wishing you a wonderful day ahead! Thanks, The Guesty Team

Jeff
Jeff
Host in US
Verified LinkedIn User
Hospitality, Self Employed
Used the Software for: Free Trial
Reviewer Source

Broken Vrbo Integration

3.0 last year

Comments: As of this review (June 12th, 2023), I would recommend using a different platform if planning to list on sites outside of AirBnb. The bugs I experienced in my 2 weeks were too severe, slow, and difficult to resolve. I don't have a problem using buggy software until it starts affecting the basic task at hand; unfortunately, I believe Guesty For Hosts is a software that was rolled out too early and could cause more harm than good to a customer.Overall: 3/5 starsUser Interface: 3/5 stars (Mobile Included)AirBnb Integration: 4.5/5 starsVrbo Integration: 2/5 starsCustomer Support Speed/Reliability: 1/5 stars

Pros:

Syncing calendars between AirBnb and Vrbo. This worked most of the time, but I did have multiple issues with Vrbo reservations lagging to show on customer-facing calendars. This led to an instance of a double booking. Ultimately, I "resolved" this issue by disabling Instant Bookings-- therefore, all reservations are filtered manually.

Cons:

Guesty's integration into Vrbo is broken to put it simply. To start, it was slow to integrate as it took ~3 days of downtime before my Vrbo posting was manageable again (if you integrate before your rental season, this shouldn't be a problem). Once integrated, Guesty attempted to deploy my AirBnb listing to the Vrbo platform but botched the job as it modified the Vrbo listing to have 13 bedrooms opposed to the 2 bedrooms my AirBnb displays (AirBnb has a feature to assign pictures to each room, and somehow the 13 rooms in my house each were listed as bedrooms on Vrbo).Another issue I continue to see is that Vrbo reservation lag to update in Guesty's database (and one time not populating in the database at all). If Instant Booking is enabled and you're in a popular area, you will observe scheduling conflicts.Lastly and potentially the biggest issue of Guesty, is the limited Customer Support. There's no phone number to call and it operates on an "email ticket" basis-- so a day or two can go by before hearing back from them. This can be detrimental when mixing the previously mentioned bugs into time-sensitive scenarios. With that being said, once I was able to schedule a video call with their Customer Support, I was matched with someone who was helpful-- you can just tell they're heavily outmatched with all the issues they're receiving.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Lack of Customer Service Makes for an Abysmal Experience.

1.0 last year

Comments: ABYSMAL. Find another service to manage your property(ies).

Pros:

The automated messaging and integrated in box is about the only thing this software has going for it.

Cons:

AI driven customer service is the downfall of this platform. This software works great until it doesn't. Then you can spend countless hours going in loops with AI that cannot answer a specific question. Emails that are sent for help fall into a black hole and are never answered. My pricing is accurate of GFH, but is incorrect on my booking platforms and I am looking to lose money on my property, lose quality guests and possibly ruin my listing reputation. I am looking for a new integration service because this has failed me. I would not recommend it to anyone.

Lily
Self employed in Australia
Accounting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Guesty for hosts is very helpful

5.0 12 months ago

Comments: I have excellent experience with Guesty for host.
Highly recommended

Pros:

People are very helpful When I need help they respond very quickly with their explanation.

Cons:

I don't have anything to say that I didn't like with Guesty for hosts

Guesty Response

10 months ago

Thank you, Lily! Our #1 goal is to help make hosting easier for our customers.

Erik
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Guesty for Hosts

5.0 last year

Comments: I have been using Guesty for Hosts for over a year now and it has been a great experience! The system is very user friendly and customer service is exceptional! It does everything I need from automatic templates/messages, lock integration, and syncing calendar between different platforms.

Pros:

Integration with Airbnb and VRBO is very easy. What I like most about Guesty for Hosts is the synchronization to one calendar and the automatic messaging which saves me a lot of time.

Cons:

One feature that can be improved in the syncing between VRBO and Guesty for Hosts. It takes around 5-15 minutes to sync to Guesty for Hosts and block out the day on Airbnb.

Sharon
Manager in US
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Manager

4.0 last year

Comments: Functional

Pros:

Channel management is good and the guest communications is super helpful

Cons:

Customer support is terrible as you can’t reach anyone

Bryce
Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great for First Timer!

5.0 11 months ago

Pros:

Easy to set up and understand for a first-time STR host. We love the integrations available.

Cons:

We haven't ran into anything yet, will update my review if we do.

Guesty Response

10 months ago

We are constantly evaluating user feedback in order to improve our platform. We are here to help you manage your business, and are honored that you have chosen us to be your partner! Thanks! - The Guesty Team

Destony
Owner/Operator in US
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Guesty for Hosts

5.0 last year

Comments: With guesty for hosts I am able to come to one website to manage my property which is listed on four differnt platforms.

Pros:

Guesty for Hosts is very user friendly channel manager. The platform offers many great features, but some of my favorite are the automated messaging, review, cleaning sscheduling system, and website builder.

Cons:

When using a channel manager, some platforms limit your capabilities via their platforms, that is the only downdraw I can think of at this time.

Alternatives Considered: Hostfully Property Management Platform and Wheelhouse

Reasons for Switching to Guesty For Hosts: Reccommendation from a fellow host.

Amanda
Owner in UK
Hospitality, Self Employed
Used the Software for: 1+ year
Reviewer Source

Downhill features do not work customer service doesn't fix the issues or respond for days/weeks

3.0 2 years ago

Comments: POOR. Poor customer service and poor engineering to resolve bugs. The company is focused on rolling out new products instead of fixing what customers have ALREADY paid for and are not receiving!!!

Pros:

If the bugs would be resolved it would be fine. Why are you rolling out new features like Guesty Capital if you can't even get your basic services right???

Cons:

Bugs and disconnecting features. Pricelabs disconnects and their customer service won't get back to you for days/weeks. There are issues with their automated messaging not sending and with the lock codes not being created.

Alternatives Considered: OwnerRez and Hospitable.com

Reasons for Switching to Guesty For Hosts: Financial reporting

Clay
Owner in US
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Guesty for Hosts - worth the money

5.0 last year

Comments: Very good and good customer support

Pros:

Very good to manage multiple listings, we manage 3 and it’s been pretty seamless

Cons:

Did have one issue with a double booking once via booking.com. It was a known issue that was rectified quickly

Gordon
Host / Landlord in US
Hospitality, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Helpful

4.0 last year

Comments: Overall very positive. I would recommend to a friend

Pros:

It has tied together my listings on the three main partner websites for easy channel management.

Cons:

I wish they had a more immediate response to customer service inquiries. It is currently email-only

Samantha
Owner in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

So far, it is great!

5.0 last year

Pros:

I like seeing all of my reservations on a single calendar.

Cons:

Formatting is messaging templates is lacking.

Alternatives Considered: Hostaway and Hospitable.com

Stan
Manager in Spain
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Guesty For Hosts is a solid product

5.0 last year

Pros:

Very good and solid product, with a lot of must have features.

Cons:

Sometimes a bit slow when loading the data.

Jessica
Short Term Rental Host in US
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source

Ease of Use

4.0 last year

Pros:

It is great that guesty link with the Schlage lock- this has really made things super easy and is a very helpful feature! The automated messages and communication with my cleaners across platforms has really allowed me to build my str business!

Cons:

Guesty sometimes has glitches communicating with VRBO

Lucas
owner in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great overall PMS

5.0 last year

Comments: Guesty has made managing our vacation rentals much easier in all aspects

Pros:

Having integrations with Turno makes housekeeping super easy.

Cons:

Integration with VRBO could be better but this could be VRBO's issue

James
Co-Owner in US
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Seamless Integration

5.0 last year

Pros:

Automated messaging and integration with cleaners is really helpful.

Cons:

Interface could be a little clunky, would love to see calendar view a bit updated

george
host in US
Hospitality, Self Employed
Used the Software for: 1-5 months
Reviewer Source

automating at its finest

5.0 last year

Pros:

i like how i can sync multiple calendars from different platforms to one location and how i can automate messages and save time on the daily tasks.

Cons:

i had a little trouble connecting the multiple calendars without knowing where the tutorial was