17 years helping Australian businesses
choose better software

What Is Xero?

Xero is an award-winning online accounting software and payroll solution designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Manage your employee payruns, timesheets and pensions all in one place, give staff easy access to enter timesheets, request leave and submit expense claims from their web browser or mobile app, and eliminate the need for manual data entry as payroll information is seamlessly updated into your accounts.

Who Uses Xero?

Accounting for Small Business

Where can Xero be deployed?

Cloud-based
On-premises

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero pricing

Starting Price:

$3.50/month
  • Yes, has free trial
  • No free version

Xero does not have a free version but does offer a free trial. Xero paid version starts at $3.50/month.

Pricing plans get a free trial

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero videos and images

Xero Software - 1
Xero Software - 2
Xero Software - 3
Xero Software - 4
View 5 more
Xero video
Xero Software - 1
Xero Software - 2
Xero Software - 3
Xero Software - 4

Features of Xero

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Audit Trail
  • Automated Quoting
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Case Management
  • Cash Management
  • Check Printing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross Ledger Posting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Data Import/Export
  • Data Visualization
  • Delivery Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Tracking
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pricing Management
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Reimbursement Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Trust Accounting
  • Vendor Management
  • W-2 Preparation
  • Warehouse Management

Alternatives to Xero

Reduce errors, stay compliant and automate staff pay processing with MYOB Acumatica payroll software. Learn more about MYOB Acumatica
Easy and affordable online accounting software for small businesses. Plans start at just $12 per month. Learn more about Reckon One
Business management solution that includes features for financial forecasting, supply chain optimization, and project planning.
SimplBooks is an online accounting software for small and micro business owners that offers users a user-friendly interface.
All-in-one business application that features accounting, cloud banking, order management, inventory, project time tracking and more.
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more.
Employees can clock in anytime, anywhere, and from the devices they already carry- all in real time. Simple payroll integrations.
Online application that helps small businesses automate accounting, from expense tracking to tax filling and bank reconciliation.
Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.

Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rino
Rino
Partner in South Africa
Verified LinkedIn User
Accounting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Xero - The Cloud Based Software of the future

5.0 2 years ago

Comments: Fantastic product with fantastic support and really meaningful input from the actual company staff

Pros:

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Cons:

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

Alternatives Considered: Sage 50cloud Accounting

Reasons for Choosing Xero: The capital development expenditure and size of Xero simply mean that it is outpacing other software in terms of speed of development, effectively future-proofing our practice.

Switched From: Sage 50cloud Accounting

Reasons for Switching to Xero: The main factors were cost and engagement with the Xero South Africa team

Laura
Laura
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

To keep track of finances, Xero is a small business' best friend

4.0 2 years ago

Comments: We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.

Pros:

If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.

Cons:

Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.

Toni
Owner-Director in New Zealand
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very stable and reliable 'Point of Truth'

5.0 last month New

Comments: We started using this in 2014 and this has just got better and better. very stable

Pros:

So intuitive, stable and easy to use and integrates well with our other software.

Cons:

Lack of inbuilt AI at the moment though I understand JAX is coming.

Timothy
Owner in US
Construction, Self Employed
Used the Software for: Free Trial
Reviewer Source

All hat and no cowboy.

1.0 2 months ago

Comments: Didn't have one really. I was looking forward to it.

Pros:

I didn't get to really use this program. The trial company was as far as I got.

Cons:

They say that they can convert your old Quickbooks file to xero but after starting the process they turn around and say they couldn't do it. Then I had to look at another convert firm to do it. Very expensive.

Alternatives Considered: Zoho CRM

Reasons for Choosing Xero: Not happy with QBO. It does not work without pro help.

Switched From: QuickBooks Online

Reasons for Switching to Xero: Price and good reviews were the only thing going for them. Being headquartered in New Zealand was going to be a challenge.

Jhoy
Finance Manager in Philippines
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero certified

5.0 4 months ago

Pros:

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

Cons:

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.

Alternatives Considered: QuickBooks Online

Reasons for Switching to Xero: Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.