18 years helping Australian businesses
choose better software

What Is Xero?

Xero is an award-winning online accounting software and payroll solution designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Manage your employee payruns, timesheets and pensions all in one place, give staff easy access to enter timesheets, request leave and submit expense claims from their web browser or mobile app, and eliminate the need for manual data entry as payroll information is seamlessly updated into your accounts.

Who Uses Xero?

Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more.

Where can Xero be deployed?

Cloud-based
On-premises

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero pricing

Starting Price:

$3.50/month
  • Yes, has free trial
  • No free version

Xero does not have a free version but does offer a free trial. Xero paid version starts at $3.50/month.

Pricing plans get a free trial

About the vendor

  • Xero
  • Founded in 2006

Xero support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Hong Kong SAR China, India, Indonesia and 8 others

Languages

English

Xero videos and images

Xero Software - Xero new invoice
Xero Software - Xero track invoices
Xero Software - Xero dashboard
View 4 more
Xero video
Xero Software - Xero new invoice
Xero Software - Xero track invoices
Xero Software - Xero dashboard

Features of Xero

  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Audit Trail
  • Automated Quoting
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Case Management
  • Cash Management
  • Check Printing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross Ledger Posting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Data Import/Export
  • Data Visualization
  • Delivery Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Real Estate
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Order Tracking
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Performance Metrics
  • Pricing Management
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Reimbursement Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction Management
  • Trust Accounting
  • Vendor Management
  • W-2 Preparation
  • Warehouse Management

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SimplBooks is an online accounting software for small and micro business owners that offers users a user-friendly interface.
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Online application that helps self-employed automate accounting, from expense tracking to tax filling and bank reconciliation.

Reviews of Xero

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Experience strategist in UK
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Dashboard enables multiple accounts all in one place

5.0 9 months ago

Comments: Over the last 8 years it's been easy to manage my business finances - and that's from someone who doesn't really want to do finance tasks

Pros:

Mobile app enables at a glance view and ease to enter receipts when out

Cons:

Complex reconciliation when currency charges are deducted, sure you can make an adjustment, but it always feels clunky

Alternatives Considered: Sage Accounting

Reasons for Switching to Xero: Accountant recommended it, as it was something they liked working with

Adeniran
Associate Traveling Secretary in US
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My Experience with Xero in a Filled Insight

5.0 2 months ago New

Pros:

I use Xero on few selected moments mainly through mobile application when on the go. I like that it automates repetitive accounting tasks.

Cons:

Unfortunately, Xero mobile application does not allocate all features available on mobile apps.

Austen
Owner in US
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Okay for business owner, not good for accountants

3.0 7 days ago New

Comments: Can be effective alternative to quickbooks, but when things break or you need support… there is none.

Pros:

It auto imports most bank statements for you

Cons:

No customer support, you will get a reply back once a day.

Laura
Marketing Consultant in Australia
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Bookkeeping with ease

5.0 2 months ago

Comments: Xero is such as easy platform to use. Having used most of the other big name competition programs, Xero by far is the most intuitive and allows me to automate a lot of repetitive tasks and keep on top of my financial position. I love the fact that I have have my Accountant looking at the account at the same time as me so we can review things together over the phone or zoom.

Pros:

Xero does everything I need it to and helps me stay in control of my finances as I can see real time data of income and expenses and I always feel in-control.

Cons:

Cost is probably the main thing. The limits on the lowest plan are tight for a freelancer- as I often have more bills than the allocation, but don't need anything else in the next plan up.

Dr.Enoch
Facilities Manager in UK
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

XERO REALLY SERVES THE PURPOSE

5.0 3 weeks ago New

Comments: Ive been using Xero for 2.5 years now snd so far so good
The platform is intuitive and easy to use
Highly recommend

Pros:

Xero is very easy to use I like thd fact that you can manage your invoices easily with xero Its customer care services are on top notch

Cons:

Xero is a pocket friendly app to use I have no complaints about xero it is genuinely the best

Titilayo
Founder in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

THE BEST OF ALL TIMES PLATFORM FOR INVOICE MANAGEMENT

5.0 3 weeks ago New

Comments: So far so good
I have had a great experience while using Xero

Pros:

It is really easy to use It is cost effective It helps in invoice management It is super easy for new beginners to catchup

Cons:

Nothing really Xero is a great platform that helps ys manage our businesses

Verified Reviewer
Verified LinkedIn User
2128, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Xero to Hero

4.0 last week New

Comments: It has been thorough and efficient which has helped me run my business

Pros:

Zero has helped me manage my funds effectively

Cons:

It can be difficult to integrate other forms of banking and credit card management

Verified Reviewer
Verified LinkedIn User
Internet, Self Employed
Used the Software for: Free Trial
Reviewer Source

Go for it!

4.0 3 weeks ago New

Comments: On the whole, I would say there are both pros and cons to this, yet it is worth giving it a try and experiencing it yourself.

Pros:

You can get everything you might need in one place. Quick access with both the mobile and your system. You can easily sync your data.

Cons:

customer support is limited You only get limited access to a lower plan. Inventory management could be improvised

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good in the Asia-Pacific Region

5.0 last month New

Comments: Great software, good in the asia-pacific region

Pros:

Easy to use, fast to set up, cheap on cost

Cons:

Doesn't have any North American tax integrations

Verified Reviewer
Verified LinkedIn User
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Xero - A quick overview

5.0 2 months ago New

Comments: Excellent software - we use it for our business and helps reconcile accounts and manage payments to and from multiple accounts.

Pros:

Intuitive accounting software. Easy to add clients/contacts and suppliers and create invoices and reconcile payments.

Cons:

Nothing - it meets our requirements very well.

Daniel
Accountant in Poland
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero - market leader for online bookkeeping system

4.0 5 months ago

Comments: Overal experience has been very good and we still recommend this software to our clients.

Pros:

Xero has got very good set of features and it is considered a market leader with regards to online bookkeeping software.

Cons:

Xero is slow to listen to their customers feedback and often prioritizes other work and development rather than the features most required.

Alternatives Considered: QuickBooks Online Advanced

Reasons for Choosing Xero: We wanted an online system that actually works

Switched From: Sage Accounting

Reasons for Switching to Xero: Xero is more reliable in terms of VAT management, as QuickBooks often has problems with full reconciliation of the VAT account.

Marquerette
Professional Accountant in South Africa
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Do ot use Xero acciunt if you will need support

2.0 6 months ago

Comments: Fairly satisfactory, I had an issue with updating my payment details but there was an issue and support was useless.

Pros:

REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates

Cons:

The support is very basic and no real solutions are provided. If you have an issue with Xero - you are on your own!!!!

Alternatives Considered: Sage 300cloud

Reasons for Choosing Xero: Xero is expensive and support in pretty useless

Switched From: Sage Accounting

Reasons for Switching to Xero: I like the option that capturing is easy

Puja
Junior Accountant in India
Accounting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

An umbrella accounting

3.0 3 months ago

Comments: It is a software that has features like automatic bank feeds, recurring invoices, and expenses categorization.

Pros:

It doesn't support phone number and email replies can take upto 48 hours.

Cons:

It can only track finished goods and isn't suitable for tracking raw materials on work-in-progress.

Jeanna
Finance Manager in Philippines
Accounting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Xero simplifies bookkeeping!

5.0 7 months ago

Comments: Over-all I like Xero so much. I find it easy to maintain the books with its user-friendly interface. Also a plus points for a variety of apps you can integrate with it making bookkeeping tasks so easy.

Pros:

It's super friendly to use, functions are so easy to navigate, and their support team is very active when it comes to our concerns.

Cons:

As of now they're having issues with foreign exchange in Wise causing a huge bank revaluation amount... but could be resolved by removing and redoing the reconciliation of the transaction. By far my only issue is the extra-time needed to do the recon due to this issue.

Pius
Accountant in Australia
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Accounting with Xero is Amazing

5.0 4 months ago

Pros:

Xero is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place.

Cons:

Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect.

Grace
Volunteer in Australia
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Xero: AP/AR/GL Automation Program

5.0 3 months ago

Comments: Matching payments before sending to vendors has reduced financial errors via early detection of discrepancies.

Pros:

Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI.

Cons:

The back-up reporting on the previous version wasn’t easy to filter - kudos to the vendor for updating it.

Sadiq
Senior Partner in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable Tool for Online Accounting

5.0 4 months ago

Pros:

Xero for over four years now has been the most vital tool for matching payments, eradicating fraud and handling accounting tasks online.

Cons:

I mainly use the mobile application and it suits all my needs as Senior Partner in Management Consulting industry.

Obi
Director General in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

What I Experience with Xero

4.0 6 months ago

Pros:

Xero has a mobile application that enables me to carry out repetitive accounts tasks on the go. This tool has enabled us to eradicate fraud in my organization by managing and tracking expenses.

Cons:

Xero mobile application though lack some capabilities available on cloud apps.

Natasha
Founder in UK
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Accounting Software

5.0 2 months ago

Comments: My overall experience with xero has been fantastic. It takes the stress of my workload and its just so seamless. Also my accountant gets all the information from one place so it makes filling out my SA Assessment returns so much easier.

Pros:

As a small business owner who has never used xero before, i like the features it provides. I like how you can connect your bank statements to xero which makes reconciling transactions easier. Its seamless and you dont have to manually go in and pull the transactions across. Also i love how you take a photo of your receipt and input that into xero.

Cons:

Nothing really, I like all features. The only small thing i would say is i wish we didnt have to use the authenticator, but other than that i dont have any cons.

Austine
Peer Mentor in UK
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Xero: Fantastic Online Accounts Tool that Merges Well with PayPal

5.0 5 months ago

Pros:

Xero allows me to simplify accounting tasks such as billing and invoicing via real-time workflow automation.

Cons:

I have not yet come across the dark side of Xero - it accomplishes all my online accounting needs.

Leticia
Customer Experience and Operations Manager in UK
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

What I Experience with Xero

4.0 5 months ago

Pros:

Xero has mobile applications which I have installed on my iOS device and allows me to carry out accounting tasks on the go over the internet.

Cons:

However, some features are missing on the mobile application and are available on cloud apps.

Mwanaisha
Real Estate Advisor in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My Review of Xero

4.0 6 months ago

Pros:

Xero facilitates a wide array of online accounting tools such as invoicing, billing and financial management in one single integrated repository.

Cons:

Mobile application lack some features available on cloud-based platforms.

Pernia
Advisor to the Digital Marketing Team in UK
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Greatest of All Times (GOAT) OAT (Online Accounting Tool)

5.0 5 months ago

Pros:

Xero enables me to create and customize invoices without involving manual workflow which also reduce errors.

Cons:

I have had a remarkable experience with Xero without facing bugs.

Jonathan
Chief Operations Officer in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

J.Lee Views on Xero Based on 3 Yos Usage

5.0 5 months ago

Comments: Automating accounts payable and receivable reduce financial losses.

Pros:

Xero mobile application is what I like most since I am able to carry out repetitive accounting tasks such as AP, AR and GL on the go over the internet.

Cons:

I use XERO as QBO alternative and it meets all my needs.

Tony
Chief Operating Officer in Australia
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great local solution - doesn't scale well when you go global

4.0 2 months ago

Comments: From a small to medium size single business / single country perspective, it is quite effective.

Pros:

It is simple to use and has all the core functionality that you need.

Cons:

We are expanding globally, and Xero does not deal well with that. We have had to licence localised versions of Xero that we need to then manually consolidate. I am aware the Xero marketplace does offer some solutions, but there are also all in one solutions available where you deal with a single vendor.