What Is Xero?

Award-winning online accounting software designed for small business owners and accountants. Available on any computer or mobile device with an internet connection. Business finances and cashflow are updated in real time. Imports transactions from bank accounts. Unlimited user logins. Integrates with over 1,000 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around finances.

Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

Where can Xero be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Xero
  • Founded in 2006
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 9 others

Languages

English

Xero pricing

Starting Price:

$13.50/month
  • Yes, has free trial
  • No free version

Xero does not have a free version but does offer a free trial. Xero paid version starts at $13.50/month.

Pricing plans get a free trial

About the vendor

  • Xero
  • Founded in 2006
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 9 others

Languages

English

Xero videos and images

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Features of Xero

  • "What If" Scenarios
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Asset Accounting
  • Automated Quoting
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Case Management
  • Cash Management
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Management
  • Client Portal
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cross Ledger Posting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Customizable Reports
  • Data Import/Export
  • Direct Deposit
  • Discount Management
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Payments
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For Religious Organizations
  • Forecasting
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Order Management
  • Overpayment Processing
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Price / Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Product Identification
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reorder Management
  • Reporting/Analytics
  • Requisition Management
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Vendor Management
  • W-2 Preparation

Alternatives to Xero

Complete, out-of-the-box-desktop accounting software, with secure cloud and mobile access, for small & medium sized businesses.
QuickBooks is an end-to-end accounting software that can grow with your business.
Wave offers small business owners real double-entry accounting that is integrated with the rest of Wave's solutions, 100% free!
An easy invoicing and accounting solution starting at $8/mth (first 6 mths). Join 24 million people who've already used FreshBooks. Learn more about FreshBooks
Sage Business Cloud Accounting is a simple yet powerful online accounting solution designed for small business owners.
Accounting tool that provides multi-monitor support and past due stamps through improved cash flow.
The #1 Cloud Accounting & Financial Management System. Achieve real-time visibility, drive efficiency, and scale with confidence.
Sage 100cloud is an ERP platform for growing and medium-sized distributors and manufacturers.
Easy & affordable online accounting software for small businesses. From invoices to paying employees - you're covered for just $10/mth. Learn more about Reckon One

Reviews of Xero

Average score

Overall
4.3 (2,113)
Ease of Use
4.3 (2,113)
Customer Service
3.9 (2,113)
Features
4.2 (2,113)
Value for Money
4.2 (2,113)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Amanda D.
Amanda D.
Key Account Manager in US
Verified LinkedIn User
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

AP and AR Automation System

5.0 3 weeks ago New

Comments: Recurring billing and expense reporting.

Pros:

Xero offers unlimited accounting tools at affordable rates unlike alternatives. I like that Xero matches POs, accounts and invoices to detect disparities when paying vendors.

Cons:

I have never come across any issue and I regularly use Xero.

Rino N.
Rino N.
Partner in South Africa
Verified LinkedIn User
Accounting, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Xero - The Cloud Based Software of the future

5.0 last week New

Comments: Fantastic product with fantastic support and really meaningful input from the actual company staff

Pros:

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Cons:

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

Alternatives Considered: Sage 50cloud Accounting

Reasons for Choosing Xero: The capital development expenditure and size of Xero simply mean that it is outpacing other software in terms of speed of development, effectively future-proofing our practice.

Switched From: Sage 50cloud Accounting

Reasons for Switching to Xero: The main factors were cost and engagement with the Xero South Africa team

Randall L.
CEO in US
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Company could care less about customers and refuses to fix glaring issues

1.0 2 months ago New

Comments: It has been a nightmare! I was an early adopter, but they quickly forced us to pay their increasing fees instead of honoring us in supporting what began as very buggy software. They stabilized it and it worked okay for some time, but has consistently become more buggy and irritating. They refuse to fix bugs, always blame the customer for doing things wrong. They send canned messages that half the time have NOTHING to do with the actual question. They called me a liar in support. Their automated feeds NEVER work, and when they break, they cause a huge mess. For instance, it might pull transactions for 20 days out of the month, and you have to figure out which it did not pull. Of course, they never take responsibility or try to fix it. Their greed has ruined the company and all they care about is fleecing more money from the customer. I never plan to go back to this company. Horrible!

Pros:

Disliked the entire experience. They break everything that works well. Cash coding was excellent then they changed it and broke it.

Cons:

Automated feeds NEVER work, always buggy, and the mess it leaves takes hours or days to fix. Customer support is a joke. They only send canned responses which rarely if ever answer the question. Their lack of attentiveness in support is appalling.

Cody M.
Controller in US
Entertainment, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Implement and Manage Global Business, Low Customization Options

4.0 2 months ago New

Comments: Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.

Pros:

Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

Cons:

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.

Alternatives Considered: QuickBooks Online Advanced

Reasons for Switching to Xero: International features are superior, and ability to manage multiple subsidiaries based in different countries is more manageable in Xero.

Elena V.
Manager in UK
Entertainment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Xero has helped us transform and streamline our processes

5.0 3 weeks ago New

Comments: Xero has streamlined our operations, and simplified our record keeping, and notification of when bills are due for payment or invoices due for collection. The dashboard is fantastic for an overall picture. The reporting tools are excellent, and the ease of use is so logical and straightforward, that it's simple l to self-teach even for a beginner. On top of that when you have any questions the how-to guides are thorough in themselves, and support is excellent and very quick to come back to you with an in depth answer.

Pros:

The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero. The support is also exceptional and I have always had my queries answered in great detail and very quickly.

Cons:

My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it's important to specify. To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time.

Alternatives Considered: Quickbooks Online

Reasons for Switching to Xero: We watched several comparison videos but it was the ease of use that sold us. I had used Sage and Zoho books in the past and knew that I didn't want to use either of them again, and I was so pleased that we chose Xero as has been fantastic for us.