Who Uses Xero?

All small and medium sized businesses and accounting & bookkeeping practices.

What Is Xero?

Award-winning online accounting software designed for small business owners and accountants. Available on any computer or mobile device with an internet connection. Business finances and cashflow are updated in real time. Imports transactions from bank accounts. Unlimited user logins. Integrates with over 600 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around finances.

Xero Details

Xero

http://www.xero.co.uk

Founded 2006

Xero Cost Overview

Xero does not have a free version but does offer a free trial. Xero paid version starts at USD 9.00/month.

Starting Price

USD 9.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Xero Features

Accounting Practice Management Software
Approval Workflow
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
For CPA Firms
Project Management
Staff Management
Time Tracking
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Expense Tracking
Fixed Asset Management
Fund Accounting
Government
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
1099 Preparation
Aging Tracking
Approval Process Control
Cash Management
Check Writing
Data Extraction
Duplicate Payment Alert
Electronic Funds Transfer
Fraud Detection
Invoice Processing
PO Reconciliation
Recurring Payments
Vendor Management
ACH Payment Processing
Aging Tracking
Billing & Invoicing
Check Processing
Collections Management
Customer Statements
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing
Billing Portal
Contact Database
Contingency Billing
Customisable Invoices
Dunning Management
Hourly Billing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Tax Calculator
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Bookkeeping Services Integration
Cash Management
Collections
Expense Tracking
Fixed Asset Management
General Ledger
Payroll Management
Revenue Recognition
Spend Management
Tax Management
"What If" Scenarios
Asset Planning
Balance Sheet
Cash Management
Consolidation/Roll-Up
Forecasting
General Ledger
Multi-Company
Multi-Department/Project
Profit/Loss Statement
Version Control
Accounts Payable
Accounts Receivable
Billing & Invoicing
Budgeting & Forecasting
Cash Management
Construction Breakdowns
General Ledger
Job Costing
Overrun Projections
Payroll Management
Purchase Order Management
Quotes / Estimates
"What If" Scenarios
Access Controls/Permissions
Audit Trail
Balance Sheet
Budgeting/Forecasting
Cash Management
Consolidation/Roll-Up
Data Import/Export
General Ledger
Multi-Company
Profit/Loss Statement
Alerts/Notifications
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Accounting Management
Automatic Billing
Calendar Management
Case Management
Client portal
Document Management
Expense Tracking
Time Tracking
401(k) Tracking
Benefits Management
Check Printing
Direct Deposit
Multi-Country
Multi-State
Payroll Outsourcing
Payroll Reporting
Self Service Portal
Tax Compliance
Vacation/Leave Tracking
W-2/1099 Preparation
Wage Garnishment
Compliance Management
Contract Management
Inventory Management
Invoice Processing
Purchase Order Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Automated Quoting
Catalog Management
Client Portal
Contact Management
Customisable Branding
Discount Management
Pricing Management
Product Configurator

Xero Reviews

Showing 5 of 1,876 reviews

Overall
4.3/5
Ease of Use
4.2/5
Customer Service
3.9/5
Features
4.2/5
Value for Money
4.2/5
Adam H.
CEO
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 03/11/2019

"Absolutely love Xero"

Comments: Xero has allowed us to get a real, detailed view on the financial situation within our company from one place. With a comprehensive setup, it can provide real value from day one.

Pros: Xero has transformed our financial management and provides us with all the real time data we could imagine, and where it lacks, integrations take over. While more "accountancy" friendly than some of the more simple products, once you work with your accountants to get this right, you won't regret it. The detail, features and holistic approach to managing company finances means that we are using this every day and with pleasure.

Cons: The interface is being updated, and it is needed as it is a little old fashioned in its design. That said, it is clean and clear and otherwise we love everything about Xero.

  • Reviewer Source 
  • Reviewed on 03/11/2019
Kathryn H.
Owner
Arts & Crafts, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/08/2019

"Affordable professional level accounting software for small business"

Comments: It's been easier to use Xero than I expected, but I had a nasty surprise at tax time when I realized the default accounts/descriptions for expenses did not correlate 1:1 to IRS categories. (I should have checked this more closely when I set up my accounts because it's a New Zealand company, and the previous product was local.) This means I will need to double-check all my transactions for 2018 and the IRS has my vastly overestimated tax payment until I can do that and file my return on an extension. I've had a much better experience importing data from financial institutions because Xero uses a well-known importing service that is trusted by the institutions. I like being able to match multiple invoices to bank deposits because I usually don't run to the bank for each check. This will be more valuable as my company grows. I should probably find an accountant to assist me with this, but I haven't found an accountant who understands both craft businesses and Xero.

Pros: Professional double entry software at a very affordable price
Accommodates both cash and accrual accounting
Links to financial institutions to get transactions
Uses standard importer recognized by the financial institutions instead of just trying to log in remotely (and triggering fraud alerts)
Can match multiple invoices to a single deposit transaction imported from bank
Can keep using Xero as company grows

Cons: Pre-existing expense categories/descriptions don't map 1:1 with IRS definitions, so I'm having to go back to all my receipts to make sure expenses are entered in proper accounts because I didn't realize this when I switched
More difficult to focus on specific expense categories to check transactions
Have not been able to import historic data from previous app (possibly because it's not double entry) so I am still paying the subscription on that software to retain access to my data
No integration with Craftybase, so I have to enter supply purchases and customer invoices there independently

  • Reviewer Source 
  • Reviewed on 26/08/2019
Karen H.
Director
Construction, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/06/2020

"Excellent but some small issues"

Comments: Overall we are very happy with this software and have no plans to change

Pros: Easy to use
Cost effective
Easy to speak to/connect with the accountant in real time
Clear graphics

Cons: Ideas with lots of 'views' are not implemented
Some pointless ideas seem to get preference because they are more 'tech forward'

  • Reviewer Source 
  • Reviewed on 11/06/2020
Jonathan P.
Managing Director
Accounting, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/11/2019

"Appalling Software - Avoid at all Costs in My Opinion"

Comments: Overall, Xero costs us a lot of time we didn't spend before, does things on it's own such as create new suppliers for an expense and to me, it seems the software was written by ex Bookkeepers who didn't really understand bookkeeping anyway and had a good go at designing a software package that would compete I am guessing with the likes of Sage and failed abysmally. We use Xero because our accountants do the bookkeeping for us and this is what they use, if not for this, I wouldn't touch Xero if my life depended on it.

Pros: Nothing, nothing at all. The software is nothing more than a glorified analysed cashbook. Support is poor and some of the replies from Support demonstrate the advisor doesn't understand accounts, the accounts structure or the damage that can be done by the advice they are giving.

Cons: All purchases whether a supplier, or a bottle of milk from Tesco's is a contact. A bottle of milk for the office should be coded directly to the nominal code, not a new supplier "Tesco's" created. Cash in an out of bank should be the same as the bank statement on a live bank feed, but it excludes transfers from savings to current account so not a true reflection of cash in and out. Xero doesn't reconcile customer receipts, even through the name on the receipt in the bank is the same as the customer account exactly. Xero dump a lot of support on to the accountant who provides the service. Xero creates accounts for customers and suppliers on it's own if it doesn't recognise a payment or receipt in the bank account. Software should never be allowed to decide if it wants to create something automatically. Xero isn't as automated as Sage Accounts, for instance when bulk invoicing over several days, you can't set the date at software level, you have to keep changing the date. When importing from Sage into Xero for the first time, if Xero doesn't understand an item on the invoice, it simply creates a new line on the invoice whether you want it to or not and there is no way apparently to undo this once done. Xero works with receipt bank and you can spend hours trying to tell it an expense is not to be coded to a customer. I could go on.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/11/2019
Mike K.
Technical Consultant
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/04/2020

"Perfect accounting solution for people who run their own business"

Comments: love it and would recommend to anyone that was looking for an account product.

Pros: Easy of use, setup myself (with a little help for a bookkeeper), support has always been superb.

Cons: Bank feeds not always sync, which is also a problem I have at the moment.

  • Reviewer Source 
  • Reviewed on 09/04/2020