Sortly

Sortly was so easy to implement

Comments: Love Sortly. Use it every week sometimes every day, and it has been a great addition to our bag of tools at our company.

Pros:

The staff position at our office that was responsible for this information has been replaced a handful of times while I have been in this office. The guy there when I was first hired bought a competitors software. I setup the local server for him, connected his iPad to it, and my phone. But before we could use it, I told him that he was going to have to configure it, and determine how he wanted to manage the inventory. It wasn't until 3 people later that Sortly was purchased and put to use the same day that we actually had an inventory up and running.

Cons:

I use a Samsung Galaxy Fold 3. Previously a Samsung Galaxy Note 9. The support team worked with me on the Note 9 due to a text size issue and the issue was mostly solved; however, I have yet to report that the problem is quite prominent in the Fold 3 and so they still have some work to do with their Text Flow/layout. At least on the Android side, but I don't know how much that would be their fault so much as it is the problem with Android allowing such a wide variety of configurations that every company wants to put their own spin on that I'm sure it can be a daunting task for them to address.

Sortly for inventory managment

Comments: I like it. It is not our main inventory tracker but has allowed us to integrate with what we are doing so we do not lose all information if someone accidentally deletes an excel or Google doc file.

Pros:

I love how we are able to track our products and inventory for our additional warehouse. It gives us visibility although it is not staffed 24/7.

Cons:

We track a lot with expiration dates. While we can add this feature into the programming, it is tougher to do when we have numerous cases of the same product with different expiration dates. Each group must be put in separately.

Absolutely no customer service

Pros:

Pictures. Would be relatively easy to use with Pugh all the glitches

Cons:

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction. Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original. OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

Sortly used in Construction Employee Incentive Program

Comments: I have had great experience with Sortly. I really need to take advantage of any webinars available to make sure I am using it to our best advantage.

Pros:

I really like Sortly because its easy to input items and quantities. I love that it sends notifications when low in a category.Its easy to access on computer or phone.

Cons:

There doesn't seem to be a wireless barcode scan system in/out with two users. Because we are using it in a small section of the business we only need two users....the chance of error when changing quantities bothers me. Allows for more user error versus just a scan in and scan out part of the program. It is really expensive subscription service for what we are using it for.

Great app/software

Comments: This has changed my job as manager of Inventory for an office space! It is so much easier to get things sorted when they can be counted in a flash, instead of having to use an excel spreadsheet.

Pros:

I love that we can assign our own barcodes or Sortly will make them up for us. Also, that anyone can use it through their own phone, so it negated the need for several additional physical items to keep track of.

Cons:

It was a bit expensive. Also, it took a learning curve to figure out that the imported items folder could be manipulated easiest. It would be nice if several functions could be saved in more detail with a pull down menu? For example, I use more shortcuts than the four allowed on the phone scanner.