17 years helping Australian businesses
choose better software

What Is Wix?

Create a stunning eCommerce website for free with Wix. We offer a few different ways you can build your site: Wix Artificial Design Intelligence, Wix Editor, & Wix Code. Whether you're creating a site for the first time or you're a pro, we've got you covered. Wix ADI builds you a unique site with professional text, images & more. Wix Editor gives you total design freedom with advanced functionality & easy drag & drop. And with Wix Code, you can create a state-of-the-art website & web apps.

Who Uses Wix?

Anyone looking to build and grow their online presence. Whether you’re a self-creator, small business or large organization, you can do it all with Wix.

Wix Software - Templates
Wix Software - Dashboard
Wix Software - Coding abilities
Wix Software - Analytics
Wix Software - Wix manage bookings

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Reviews of Wix

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.2
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Sydney
Sydney
Information Technology Engineer in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Wix is that the Powerhouse and Masterpiece behind great Web Building.

5.0 3 weeks ago New

Comments: I'm delighted to use Wix because it allows me to create extremely impressive website without any hassles.It is simple to customize Wix according to my needs.

Pros:

Wix has an easy to use drag-and-drop interface.It is simple to design and build exceptional websites with Wix.Again,it is simple to edit websites using Wix.It's price friendly.Wix offers wide-range of ready customizable templates for free that helps to tailor the process of website creation.

Cons:

Wix has taken website building process to greater heights thus I lack anything to dislike.

Travis
Compliance Officer in UK
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Anticipating Wix’s Effectiveness in Supporting the Organisation's Compliance

5.0 last month New

Comments: Using Wix brings unexpected efficiency in handling regulatory documents and policies. Its easy-to-use interface makes it simple to update and share compliance information across different university departments. Plus, Wix's strong accessibility features help the university easily meet digital compliance standards.

Pros:

The platform’s easy drag-and-drop interface allows for quick creation and updates of web pages related to compliance, shortening the time it takes to communicate policy changes to the university community. Wix’s SEO tools also help make sure important compliance information is easy to find for students, staff, and external auditors.

Cons:

While Wix provides basic security features, a university handling sensitive compliance data might find them lacking for stricter regulations, requiring extra security measures.

Dakota
Frontend Development in Canada
Packaging & Containers, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

WIX — Acceptable at best, but getting better.

3.0 last month New

Comments: WIX is okay at best. Their base subscription gives you access to a lot more themes when compared to it's competitors. The default themes are nice, but WIX targets people who are typically inexperienced in web development. Sometimes giving the user the ability to move an individual item and place it literally anywhere on the page isn't the best idea when the user doesn't understand how it might hurt performance or SEO. The WIX editor is clunky, slow, and inefficient when compared to others. Their hosting service has got to be one of the slowest for the money. Adding functions like WIX payments and bookings are made very easy, but removing them completely and properly is rarely mentioned anywhere it'd be useful. The worst part about WIX is that you can have the experience to create something but may be limited by the outdated WIX editor. If you talk to their support they're happy to tell you to try their new WIX Studio editor (which is significantly better) but they don't mention that sites made on WIX Studio have a separate dashboard, cost more, and websites built on the regular editor cannot be migrated. Lets say your client insists on using WIX, they're not tech savvy and aren't willing to pay extra every month for a WIX studio built site. Now you have one store to manage through the WIX dashboard. God forbid they ever change their mind because WIX says migrating is NOT possible so it will have to be rebuilt from scratch. If you are managing stores on both WIX and WIX Studio you need to have two very inefficient dashboards open taking up precious resources. WIX is an acceptable product to learn the ins and outs, but falls behind when you have to use something so half baked on a recurring basis. I would strongly recommend against WIX if you can afford a higher subscription price.

Pros:

WIX makes it easy to create a beautiful looking website.

Cons:

WIX has poor customer service and a ton of UI inconveniences for those who build websites for clients.

Tammy
Owner in Canada
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why I think you should give WIX Website Builder a try.

5.0 2 months ago New

Comments: My overall experience with WIX has been excellent. I've had a few issues over the years but the support has helped work things out. Once WIX figures out a way to have the support easier to reach, then I will give it a 10 out of 10 score.

Pros:

I have been using WIX Website Builder for years and I am very familiar with how it works. It's user friendly and there's plenty of search options to find what you are looking for or to get steps on how to do something. It has tons of options and stays current with the latest trends.

Cons:

The only issue I have found with Wix is the amount of time it takes to get to talk to a person. There's too many questions even though I understand they are trying to narrow down the problem so the customer can fix it themselves but at times, the customer may just need to talk to someone for help. This can increase stress and anxiety when there's already a problem that the customer is having and to keep pushing questions on them, Well, this will raise the frustrations.

Michelle
CEO in US
Research, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sometimes it works and sometimes it doesn't

5.0 4 weeks ago New

Comments: It's usually good, except when the updates create more work. I did not like that and it has happened a few times now. I don't like the increase in fees and neither do my clients.

Pros:

It's easy to work on, except when they make stupid updates that make it take 60 minutes to fix something that should have taken 5 mins.

Cons:

This new update moved things I had already placed. It changed where I wanted things and wouldn't let me put them back. It added spacer which was not needed or wanted. TERRIBLE update. Thank god I was able to turn it off, but I had to waste another 25 minutes on chat to find it. That's 90 minutes thereabouts wasted as a result of the pointless update.