--- description: Learn more about Factorial price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Factorial Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Accounts Payable Software](/directory/30520/accounts-payable/software) > [Factorial](/software/168685/factorial-hr-software) # Factorial Canonical: https://www.capterra.com.au/software/168685/factorial-hr-software Page: 1 / 14\ Next: [Next page](https://www.capterra.com.au/software/168685/factorial-hr-software?page=2) > Factorial is the AI-powered business software that takes care of the time-consuming stuff, like hiring, holidays and payroll. > > Verdict: Rated **4.4/5** by 315 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Factorial? Factorial specializes in helping both small and medium-sized as well as enterprise businesses in hospitality construction, healthcare and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 315 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Factorial - **Location**: Barcelona, Spain - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 8.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Catalan, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Andorra, Argentina, Austria, Belgium, Brazil, Chile, Colombia, Costa Rica, France, Germany, Ireland, Italy, Luxembourg, Mexico, Portugal, Spain, Switzerland, United Kingdom, United States ## Features - Activity Tracking - Applicant Tracking - Asset Tracking - Attendance Tracking - Candidate Management - Chat/Messaging - Clock In/Out - Collaboration Tools - Commenting/Notes - Communication Management - Competency Management - Course Management - Course Tracking - Dashboard - Data Import/Export - Direct Deposit - Employee Directory - Endpoint Management - Expense Tracking - Interview Management - Inventory Management - Job Posting - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Multi-Channel Communication - Online Scheduling - Peer-to-Peer Recognition - Progress Tracking - Project Planning/Scheduling - Project Time Tracking - Publishing/Sharing - Receipt Management - Reporting/Project Tracking - Resume Storage - SaaS Operations Management - Salary Planning - Security Management - Shift Scheduling - Software Management - Strategic Planning - Succession Management - Surveys & Feedback - Tax Compliance - Time Off Management - Time Tracking - Trend Analysis - Workflow Automation - eCards ... and 126 more features ## Integrations (58 total) - Aircall - Alan - Breezy - Cobee - Desky - Dynamics 365 Business Central - Figures - Gmail - Google Calendar - Google Contacts - Google Docs - Google Workspace - Hrider - Indeed for Employers - JOIN ... and 43 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Accounts Payable Software](https://www.capterra.com.au/directory/30520/accounts-payable/software) ## Related Categories - [Accounts Payable Software](https://www.capterra.com.au/directory/30520/accounts-payable/software) - [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software) - [Employee Training Software](https://www.capterra.com.au/directory/10008/training/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4836 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3460 reviews) 3. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5298 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1848 reviews) 5. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1342 reviews) ## Reviews ### "Great HR tool\!" — 4.0/5 > **Sunil** | *26 May 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: User friendliness of the platform is a great\! Easy to access and navigate and the constant update makes it worth a try\! > > **Cons**: Customer service could certainly be better as oftentimes it ranges from best to worst service provided\! > > Overall, happy and satisfied for the purposes that this is being used in my context which is for the human resources application for time and attendance control, absence control and documentation channel. ----- ### "The best in personnel management" — 5.0/5 > **Kaylie** | *11 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Factorial is a comprehensive platform that streamlines and automates various processes related to personnel management. It has a modern design, ease of navigation, and automates many administrative tasks. > > **Cons**: I don't find any negative elements to highlight in the use of this tool. > > I use Factorial daily because it allows me to centralize my employee information, it facilitates tracking worked hours, absences, and vacations. Also for performance evaluation, feedback, and goal setting. ----- ### "HR Business Partner & Data Analyst" — 4.0/5 > **Wilber** | *21 November 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Continuous improving with new features since day one Account manager dedicated and able to provide support effectively Competitive pricing for an HRIS > > **Cons**: Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting) > > After more than 2 years of experience with Factorial, I can say that it is totally positive. The team has been always available and the product development has been incredible. Product recommended for SMEs to facilitate employee cycle experience with a very good UX for both employees and Admin. ----- ### "Great features overshadowed by terrible support" — 1.0/5 > **Duarte** | *3 April 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The interface is clean and intuitive, and the platform offers a good range of HR features for small to mid-sized companies. > > **Cons**: Customer service is extremely poor. It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to submit a support ticket. > > The platform itself has potential, but the lack of reliable customer support makes it frustrating to use. Any issues you encounter are very difficult to resolve, which ultimately undermines the value of the product. I wouldn't recommend it unless their customer service improves significantly. ----- ### "There is no other option besides Factorial\!" — 5.0/5 > **Deborah** | *2 December 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love all of the options Factorial has. Excel has nothing on Factorial\! Factorial can do it all\! > > **Cons**: Not finding out about Factorial sooner\! I would have made the switch earlier\! > > Above and beyond experience with Factorial :) ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.com.au/software/168685/factorial-hr-software?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/168685/factorial-hr-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data