Average Ratings

771 reviews
  • Overall 4.3/5
  • Ease of Use 4.5/5
  • Customer Service 4.2/5
  • Features 4.2/5
  • Value for Money 4.3/5

Product Details

  • Starting Price USD 4.00/month
  • Pricing Details Standard: $0 USD Advanced: $4 USD Enterprise: $8 USD Per person/month
  • Free Version Yes
  • Free Trial No
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native

Vendor Details

  • Facebook
  • https://www.facebook.com
  • Founded 2004

About Workplace by Facebook

Workplace connects everyone in an organization using familiar Facebook features like chat, video calling, posts and groups. It works alongside the business tools you already use, providing a simple, secure and more productive way for people to share knowledge, work together and build connected communities.

Workplace by Facebook Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronization
  • Search/Filter
  • Workflow Management
  • Activity/News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Calls
  • Discussion Threads
  • File Sharing
  • Mobile Access
  • Real-time Chat
  • Search
  • Surveys & Feedback
  • Task Management
  • Third Party Integration
  • Video Conferencing
  • Audio / Video Conferencing
  • Calendar Management
  • Call Recording
  • Call Routing
  • Chat / Messaging
  • Fax Management
  • File Sharing
  • Mobile Access
  • Multi-User Collaboration
  • Voice Mail
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Workplace by Facebook Most Helpful Reviews

No training needed... everybody knows Facebook!

Reviewed on 10/07/2018
Alvaro M.
Account Manager
Utilities, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Facebook for the office (i.e., via Workplace) has helped our company in terms of community and culture building, communication, collaboration, keeping up to date with the happenings across different departments and teams, messaging via direct chat, group chat, audio, video calls... there's a ton of features that make this a really worth it investment for any company big or small.

Pros: Almost everyone (except the rather super senior employees) have been using Facebook social media app... They know how it works, its functionalities, and benefits for keeping in touch with the people that matter to them... now, we have exactly the same app.. for use in the office workplace. Therefore, no training needed. Everyone on-board right away. Workplace replaced many of our internal apps (repositories, messaging, collaboration portal, etc). We now use workplace for community building, direct and group/project messaging, sharing of files, photos, and updates, audio and video calls, and live streaming of office events (which also serve as a recording device for late viewing). Everything you love about social Facebook, now available for exclusive work and office use.

Cons: Data security is and will always be a concern for the modern digital man. Although we know that this is a paid service, hence the data is supposed to be private and secure because it is not meant to be used for ads, and what not... Security, especially of recent, is always a big question mark and concern.

Bizarro Facebook

Reviewed on 08/10/2018
Volodymyr B.
Marketing Content Manager
Information Technology & Services, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: What if Facebook was streamlined to essentials and free of excessive fat? That's Workplace. For a long time Facebook was a leisure outlet on the workplace - the one for wasting time and getting lost in-between tasks. With Workplace the dynamics had flipped and now it is a legitimate productivity tool where you can chat with your colleagues, exchange ideas, drop some stuff and discuss serious matters without distracting yourself to everything else in your newsfeed.

Pros: Workplace combines the best features of Facebook, Slack and Basecamp and makes a case of a private social media application designed for productive communication and not time wasting.
It works really well as a company's general newsfeed and it allows to bond the collective in a more easy-going and informal manner.
On one hand, Workplace is a perfect working environment for human resources - streamlined, self-contained and direct. It really helps to establish solid internal Employer Branding and keep every member of the team on the same page. There are numerous features that allow various temperature checks of the teams via polls, discussions, etc. On the other hand, Workplace is a really good fit for onboarding of the new team members.

Cons: Since this is a Facebook product - there are certain concerns over privacy. When it comes to sharing some sensitive data - actions often proceed in a more trusted environments.
On the other hand, there is just too much of the stuff to do. The novelty of "Facebook but for work" wears off pretty fast and it makes Workplace more of a gimmick tool than an actual productivity tool.
As it often happen with Facebook newsfeed - it might get crowded and cluttered after a while, especially if the activity is relatively high. Aside from project related groups - it is often nothing more than a link dumpster.

Workplace - A tool to build strong culture and collaboration among employees

Reviewed on 23/12/2019
Ravinder B.
Consultant
Legal Services, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our HR system used Workplace by Facebook for polling purposes, to send notifications, for transparency, culture building and to keep employees stay connected just like Facebook. So far, the response is good from the employee side.

Pros: Workplace by Facebook is an app similar to Facebook but meant for work, productivity and to keep employees stay connected. Its layout is like Facebook, so very convenient to use without going through any training. It allows you to form groups basis on departments, projects or organizational hierarchy. Groups can be used for sharing files, feedback or polls. Messaging feature allows you to chat in groups, one-to-one using text, audio or video. One of the best features is language translation support for 46 languages as of now. So, if someone sends you a text in a different language, Workplace translates it then and there for you into your native language. Other popular features include viewing updates from people similar to newsfeed in Facebook, live video broadcasting of announcements, training and meetings, videoconferencing and screen share up to 50 people. Easy integration of Workplace with software such as Office 365, Dropbox, SurveyMonkey and G Suite makes it a useful app on office environment.

Cons: Workplace comes in different pricing options including Essential, Advanced and Enterprise, so choose wisely depending upon the features you need. Even the highest-paid version allows you to perform group video call up to 50 people. Notification can be annoying and cause a distraction from your usual work.

A Function Workspace for Teams

Reviewed on 26/09/2019
A.l. M.
Cofounder
Writing & Editing, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
3/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects.

Pros: What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next.

Cons: What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue.

Works just like Facebook!

Reviewed on 17/09/2019
Verified Reviewer
Chief Thinker and COO
Consumer Goods, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, I had a good experience with Facebook Workplace, and I definitely see the value of using it for an organization. It makes work a little more exciting and keeps members of the company engaged and integrated. However, it is also quite distracting and steers people away from the seriousness of work as they associate this with Facebook.

Pros: I liked the fact that it is incredibly easy to use this software! As long as you have used Facebook before (which I'm sure everyone has at this point), it's not difficult and won't take long for you to get used to how Facebook Workplace works. You can have a platform where all the members of your organization are included, but also make separate groups for different projects or teams. There's also the usage of video calls, calendar events, live broadcasts, chats, and so on. The news feed also keeps you connected with your other co-workers, and the entire system just seems really fun and light, and tries to make work a little more pleasant for everybody.

Cons: I think what was negative for Facebook Workplace is the mentality that people have towards this software. I found it difficult for some people to separate Facebook from Workplace and therefore it was difficult for them to take it seriously, and instead only viewed it as more of social media platform, and still direct their work somewhere else. This takes away from the whole point of fully integrating the company and its work and people into this platform.

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