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What Is Microsoft Teams?

Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.

Who Uses Microsoft Teams?

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

Microsoft Teams Software - Microsoft Teams channels
Microsoft Teams Software - Microsoft Teams files
Microsoft Teams Software - Microsoft Teams contacts
Microsoft Teams Software - Microsoft Teams meetings

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Reviews of Microsoft Teams

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.2
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anshul
Anshul
Senior Associate Consultant in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Microsoft Teams is a go to and best software for collaborating within the team!

5.0 3 years ago

Comments: Its a good collaboration tool which helps you in setting up your day at work from meetings to connecting with your colleagues, creating project work related groups are very good features

Pros:

Features like you can manage your complete meetings note, scheduling meeting and collaborating with team mates and access control for the important work related smartsheets can be done on Microsoft Teams.

Cons:

UI can be improved further for the ease of use though its good and it can also be customized as per the requirements of big clients which are using it in their company's world wide

Verified Reviewer
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Video conferring with the added benefit of collaboration

4.0 3 weeks ago New

Comments: Exceptional experience, included in the Microsoft suite, clear and clean audio and video experience. A daily staple for myself and our team

Pros:

I like the quality of video conferencing, the ability to share the screen, transcribe feature, and the ability to connect with your team in an easy and efficient manner

Cons:

I sometimes have issues when sharing my screen or connecting to our boardroom tv. The teams meeting will sometimes freeze and will need to be disconnected.

Siddharth
Student in India
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Should you use Microsoft Teams?

3.0 3 years ago

Comments: If you are thinking of using microsoft teams for school, I would not place it top on the list but if you want to use it for businesses and all, which is what it is made for, it is the best available tools because it offers integration with tons of microsoft tools

Pros:

1. Easy to use 2. So many features 3. Organize meetings 4. Good quality for video and screen sharing 5. Can control screen better than competition 6. Can record videos and store on cloud 7. Can upload files and share on specific channels 8. Helps in perfect organization of business, school etc. 9. Can integrate whiteboard, forms etc. 10. Inbuilt document viewer

Cons:

1. New glitch everyday 2. The call randomly cuts sometimes 3. You have 2 roles, presenters, attendees. Either give a person all the power for meeting or no power. Would appreciate allowing specific participants specific permissions like this guy can screen share and this person can record

Aritra
Associate Consultant in India
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The best video conferencing tool for IT industry

4.0 4 months ago

Comments: Overall the experience with Microsoft teams has been great as it is a versatile tool and all of my team members including me rely on it daily to efficiently communicate and carry out our daily work. Teams allows us to create different channels for different projects which makes it very flexible.

Pros:

The best thing about Microsoft teams is that we can work remotely through teams and it also supports third party integrations. I am able to share files , communicate with other team members , setup status calls and provide knowledge transfer sessions through efficient screen sharing and video recording. It is compatible for android and IOS devices and also provides data security.

Cons:

The advance functionalities of teams are available through paid plans which are a bit costly.Sometimes managing a large number of teams notifications from different channels can be difficult and teams rely on a n active internet connectivity else there are system lags.

Akhila
Akhila
Analyst in India
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Microsoft Teams for Collaboration

4.0 2 months ago New

Comments: I'm satisfied with my experience with MS Teams as it is helpful in collaborating across teams.

Pros:

MS Teams is an easy-to-use application with great audio and video call facility. The real time chat theme looks unique with emojis and reactions. Large files can be shared and it integrates well with Microsoft ecosystems.

Cons:

Too many updates makes the user experience unpleasant. The activity status of the user doesn't get updated promptly. The applications runs slow when accessed while being in a call or screen sharing.