---
description: Learn more about Microsoft Teams price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Teams Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Microsoft Teams](/software/168668/microsoft-teams)

# Microsoft Teams

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> Cloud-based collaboration platform with chat, video meetings, voice calling, file sharing, and app integration for teams of all sizes.
> 
> Verdict: Rated **4.5/5** by 11166 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Microsoft Teams?

Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11166 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: $6.90
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Basque, Bengali, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- Access Controls/Permissions
- Activity Dashboard
- Agenda Management
- Alerts/Notifications
- Annotations
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Calendar Management
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Event Scheduling
- File Sharing
- Host Controls
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multi-User Collaboration
- Polls/Voting
- Presentation Streaming
- Presenter Control Management
- Private Chat
- Real Time Screen Sharing
- Real-Time Chat
- Recording
- Remote Support Software
- Reporting & Statistics
- Scheduling
- Screen Capture
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Task Management
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Voice Mail

... and 1 more features

## Integrations (266 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 251 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.capterra.com.au/directory/30802/meeting/software)

## Related Categories

- [Meeting Software](https://www.capterra.com.au/directory/30802/meeting/software)
- [Video Conferencing Software](https://www.capterra.com.au/directory/31895/video-conferencing/software)
- [Team Communication Software](https://www.capterra.com.au/directory/31033/team-communication/software)
- [Web Conferencing Software](https://www.capterra.com.au/directory/30075/web-conferencing/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)

## Alternatives

1. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14689 reviews)
2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17732 reviews)
3. [Google Meet](https://www.capterra.com.au/software/176572/google-hangouts) — 4.5/5 (12179 reviews)
4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24221 reviews)
5. [GoTo Meeting](https://www.capterra.com.au/software/163332/gotomeeting) — 4.4/5 (11531 reviews)

## Reviews

### "Excellent collaboration platform for remote and hybrid teams" — 5.0/5

> **Piyusha** | *27 July 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The seamless integration with Microsoft 365 is the biggest advantage. I like that I can chat, join meetings, share files, and collaborate on documents without switching between multiple applications. The meeting features, screen sharing, and channel-based communication help teams stay organized and productive.
> 
> **Cons**: The application can occasionally feel slow, especially when switching between multiple teams or channels. Notifications can also become overwhelming, and finding older conversations can sometimes be difficult if there are many active chats.
> 
> My overall experience has been very positive. Microsoft Teams has made collaboration easier by bringing communication, meetings, and document sharing into a single platform. It has improved team productivity and works well for both daily communication and virtual meetings. Despite a few minor performance issues, it remains one of the best collaboration tools I’ve used.

-----

### "Excellent Collaboration and Communication Platform" — 5.0/5

> **Daud** | *3 September 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft Teams provides an all-in-one solution for communication, meetings, collaboration, and file sharing. The integration with Microsoft 365 is seamless, making it easy to work on documents, manage conversations, schedule meetings, and collaborate with colleagues from a single platform. Screen sharing and meeting features are particularly reliable and user-friendly.
> 
> **Cons**: The application can occasionally feel slow when multiple chats, channels, and large files are being accessed. The notification system can also become overwhelming, and finding older conversations may sometimes be difficult without using search.
> 
> My overall experience with Microsoft Teams has been very positive. It has become an essential tool for communication and collaboration, especially in remote and hybrid work environments. The platform makes it easy to organise meetings, share screens, collaborate on documents, manage projects, and communicate with team members in real time. Setup is straightforward, and the integration with other Microsoft applications significantly improves productivity. Overall, Microsoft Teams delivers excellent value and is a reliable platform for businesses of all sizes.

-----

### "A Reliable Collaboration Hub with Room for Improvement" — 5.0/5

> **Rizi** | *4 December 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: One of the standout features of Microsoft Teams is its seamless integration with other Microsoft 365 apps. Being able to access files from SharePoint or collaborate on documents in real time within the same platform saves a lot of time and reduces context switching. I also appreciate the flexibility of chat and video calls. Switching from a quick message to a scheduled meeting is effortless. The ability to create channels for different projects keeps communication organized, and the mobile app ensures I stay connected when away from my desk.
> 
> **Cons**: While Microsoft Teams is feature-rich, it can feel overwhelming for new users. The interface has a lot of menus and options, which sometimes makes navigation less intuitive. Notifications can also be inconsistent. Important messages occasionally get buried in busy channels. Video calls tend to consume significant bandwidth, and performance can drop if the internet connection isn’t strong. A lighter version or better optimization for slower networks would improve the experience.&#10;Also, only one person can share the screen at a time. Though this is the most common use case, it's frustrating when you want to see multiple users' screen at the same time
> 
> Overall experience with Microsoft Teams has been positive. It has become a central hub for collaboration, making it easy to communicate and share files without relying on multiple tools. The integration with Microsoft 365 apps is a major advantage, and features like real-time document editing and video conferencing have improved team productivity. However, the learning curve for new users and occasional performance issues during calls are areas that could be refined. Despite these challenges, Teams remains a reliable platform for remote and hybrid work.

-----

### "Use for easy team comminication" — 5.0/5

> **Verified Reviewer** | *23 May 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft teams is the only software our team uses to communicate between team members across Oceania. It is simple and easy to use and great for organising meetings and keeping all related info together.
> 
> **Cons**: I don't like how there is an extra fee for the meeting summary to be given post meeting.Occasionally you can't record the meeting as well, I have found this between individual calls.
> 
> I have rarely had a bad experience using it.As the product is so easy to setup and use the experience has mostly been good to date.

-----

### "Best platform for team communication" — 4.0/5

> **Verified Reviewer** | *19 September 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft teams is easy to use and is great for team collaboration with the group features and extensions available
> 
> **Cons**: Sometimes Microsoft glitches and does not let me access the platform for 5 or so minutes which is frustrating
> 
> Great platform for team collaboration and easy to use, it does glitch occasionally but overall it is worth it.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/168668/microsoft-teams)

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