--- description: Learn more about Grandstream Wave price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grandstream Wave Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Grandstream Wave](/software/168626/grandstream-wave) # Grandstream Wave Canonical: https://www.capterra.com.au/software/168626/grandstream-wave Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/168626/grandstream-wave?page=2) > Softphone app that allows users to link their desk phone to their mobile devices. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Grandstream Networks - **Location**: Boston, US ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Logging - Collaboration Tools - Softphone Software - Video Conferencing ## Category - [Softphone Software](https://www.capterra.com.au/directory/31029/softphone/software) ## Related Categories - [Softphone Software](https://www.capterra.com.au/directory/31029/softphone/software) - [Remote Work Software](https://www.capterra.com.au/directory/31855/remote-work/software) ## Alternatives 1. 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If I want to setup 100 extensions I can use the Zero Configuration Setup to setup the phones. All I need to do the network settings, Time and some basic security on the UCM, the difficult part of extension registrations the UCM will take care automatically. I just need to connect the phones to the PoE port only. Also it has FXO line detection function which will help us to test fxo parameters by test calling. > > **Cons**: Unlike Yeastar, Grandstream is a non-modular system. It means you cannot add modules like FXO, FXS or PRI/J1 ports. If we want to upgrade the system one need to update the firmware version by version and need physical presents. > > With its powerful API (AMI) one can integrate UCM with their CRM systems. There is no requirements for 3rd party call center system since Grandstream has a basic call center setup which I believe is enough for a small call centre setup. ----- ### "Everything you need\!\!" — 5.0/5 > **Virayudh** | *31 March 2020* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Our company have 4 offices in 3 different continents and we use Grandstream as a solution for our communication system. Our sales team are always on the move and GS Wave is the tool they use to communicates internally as well as externally. We have a lot of positive experience with GS Wave even when our sales team are travelling abroad to other countries where we don’t have offices but GS Wave work flawlessly. Beside GS Wave, the setup of the Grandstream system for each Extension was super easy, the system has been designed flexible enough for a complex situation such as the SIP can dial a direct mobile number if the internet of the desired person was not connected, so you’ll never missed any important call even if u are out of internet. > > **Cons**: The BIG cons of GS Wave is that when there’s a call ring on your mobile the GS Wave call will suddenly drop, you’ll need to press ignore the call and return to the app to continue your call. Sometime, person keep calling you again and again and it become super annoying. I would request Grandstream to fix this issue. ----- ### "Free, great feature list, but absolute GARBAGE" — 2.0/5 > **antonio** | *22 June 2022* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: includes conf and transfer something no competitor gives for free. > > **Cons**: It doesnt keep call history, it prevents answering calls on a registered line, transfers attended are a confusing awful interface, there are dozens and dozens of bugs and issues that do not merit the use of this system outside of testing once or twice. ----- ### "Grandstream Wave review" — 5.0/5 > **Haythum** | *29 July 2023* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: Enabling users to make and receive calls using smartphones and tabletsHigh quality AudioThe app has an intuitive and user-friendly interface > > **Cons**: in some cases there are connectivity issues like dropped calls > > Grandstream Wave is reliable and user-friendly softphone application for making and receiving VoIP calls on mobile devices ----- ### "Goo softphone, easiest to find and setup" — 4.0/5 > **Gustavo** | *5 September 2022* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: When you looo for sip softphones on the market place, wave will probably appears first. Right know the are not to many free sip softphones > > **Cons**: Battery drain, I don’t know why, this is something that they can’t solve. The Bria Counterpath paid application has way better battery handling > > It is Excelent for remote workers and IT support guys moving across campus ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/168626/grandstream-wave?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/168626/grandstream-wave) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data