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SpamTitan
What Is SpamTitan?
SpamTitan is a cloud based Anti Spam email filter. It is an easy to use, effective, multi-award winning Anti-Spam, malware blocking and phishing prevention solution .
Blocks Phishing, spam, viruses, malware, malicious links, spyware and other email security threats. We provide sophisticated email security for your business and msp without making it complicated.
Try a free Trial of SpamTitan Email Security today, full support included.
Who Uses SpamTitan?
Business solution - applicable for every business with email.
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SpamTitan
Reviews of SpamTitan
Alternatives Considered:
Versatile spam/av filter for reasonable price
Comments: It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.
Pros:
The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.
Cons:
Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.
Alternatives Considered:
Nice product, tried many others
Comments: I tried a bunch of products before purchasing this and i would make the same decision again
Pros:
The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.
Cons:
the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.
Decent features for the price could do with some more features. Would still recommend.
Comments: Spam is removed.
Pros:
Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.
Cons:
The following lets it down: 1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better. 2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it. 3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers. 4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.
TitanHQ Response
6 years ago
Hi Conor, Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows: 1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report. 2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers. 3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided. 4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic. We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ
Alternatives Considered:
An excellent spam blocker for the price!
Comments: Its been good, but on initial setup it grabbed a lot of good email and marked it as potential spam. Quarantining calmed down after a bit - we use the service with multi-tenants.
Pros:
Setup was fairly easy and the techs took their time to help us understand the install process.
Cons:
The 30 day storage aspect is weak as is the ability to read contents and once its been delivered there is no resending. The multi-server cluster setup often requiores making sure searches are on both nodes or you may miss what you're looking for!
Alternatives Considered:
Many many years of use
Pros:
Ease of use, once set up, only minor additions/deletions needed
Cons:
Does not allow all attachments to be viewable in the console before release.