--- description: Learn more about Webtrends price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Webtrends Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [UX Software](/directory/31036/ux/software) > [Webtrends](/software/168301/webtrends) # Webtrends Canonical: https://www.capterra.com.au/software/168301/webtrends > Customer experience optimization system for your website with A/B and multivariate testing. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Webtrends - **Founded**: 1993 ## Commercial Context - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Reporting/Analytics - Usability Testing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [UX Software](https://www.capterra.com.au/directory/31036/ux/software) ## Related Categories - [UX Software](https://www.capterra.com.au/directory/31036/ux/software) - [Web Analytics Tools](https://www.capterra.com.au/directory/30073/web-analytics/software) - [Mobile Analytics Software](https://www.capterra.com.au/directory/30936/mobile-analytics/software) - [Automation Testing Tools](https://www.capterra.com.au/directory/30609/automated-testing/software) - [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software) ## Alternatives 1. [Hotjar](https://www.capterra.com.au/software/163516/hotjar) — 4.6/5 (539 reviews) 2. [Pendo](https://www.capterra.com.au/software/151951/pendo-platform) — 4.5/5 (238 reviews) 3. [Matomo](https://www.capterra.com.au/software/182627/matomo-analytics) — 4.7/5 (62 reviews) 4. [Fullstory](https://www.capterra.com.au/software/153721/fullstory) — 4.6/5 (67 reviews) 5. [Contentsquare](https://www.capterra.com.au/software/161591/contentsquare) — 4.8/5 (116 reviews) ## Reviews ### "Website campaigns tool" — 5.0/5 > **Carine Sylvie** | *14 November 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's a tool I use to personalise and target my campaigns. > > **Cons**: It's a very practical tool. So far I haven't had any problems using it. ----- ### "In Search of Webtrends" — 5.0/5 > **Nazim** | *28 July 2021* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: easy to use. I also use other programs but this is the one I use most often. > > **Cons**: A little expensive compared to others. It is more suitable for e-commerce sites. I don't use integrity. > > I use it for my page analytics. I check the daily, monthly usage of the page. for updates on regulations accordingly. review features are important. ----- ### "Once running, simple A/B tooling for your website with great visual editor" — 4.0/5 > **Paul** | *19 May 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Optimize works nice on your website, not delaying the website or decreasing your page score. Luckily the installation videos were really helpful, I even got lost a bit in the interface, but once you play around you can setup easily an a/b test or track clicks, the editor is really click and go, it shows your website and you can select a DOM element from your website. Recommended if you don't have time to use complicated tools, but have a look at the videos first. > > **Cons**: The need to have chrome and to install a plugin, maybe to create something web based, without the need for extensions, you don't see what the extension is doing and sometimes drops a connection error {"error":"read ECONNRESET","message":"read ECONNRESET"} when you want to go to fast. > > Recommended for users that don't have the full knowledge of A/B testing tools, its really doable and gives you insight information about your website and what people do on your site\! ----- ### "Great analytical reporting tool" — 4.0/5 > **Verified Reviewer** | *5 March 2018* | Automotive > > **Pros**: Webtrends allows me to create custom reports from the data captured in the logs. With the proper site tagging, I can get the data for just about anything from the site to enable me to create custom reports to use to analyze user behavior. I can drill down and even export the report results into excel. > > **Cons**: Unable to set the defaults for the exports. I always have to change the max \# of rows to export to all as well as the folder I wish to export to. It would be nice to be able to set these values so I do not have to change them all the time. ----- ### "WebTrends" — 3.0/5 > **Bediss** | *14 December 2023* | Wholesale | Recommendation rating: 6.0/10 > > **Pros**: La facilité d'utilisation de l'interface et la personnalisation des rapports > > **Cons**: La nécessité de gérer attentivement les paramètres de confidentialité et les consentements liés à la collecte des données ## Links - [View on Capterra](https://www.capterra.com.au/software/168301/webtrends) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data