--- description: Learn more about Site24x7 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Site24x7 Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Site24x7](/software/168192/site24x7) # Site24x7 Canonical: https://www.capterra.com.au/software/168192/site24x7 Page: 1 / 17\ Next: [Next page](https://www.capterra.com.au/software/168192/site24x7?page=2) > All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. > > Verdict: Rated **4.7/5** by 382 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Site24x7? Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 382 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Configuration Management - Continuous Integration - Dashboard - Data Aggregation - Data Migration - Data Security - Device Auto Discovery - Diagnostic Tools - Event Logs - Firewalls - For MSPs - Hierarchical Mapping - IT Monitoring - IT Reporting - Incident Reporting - Intrusion Detection System - Issue Management - Log Analysis - Log Collection - Multi-Language - Network Analysis - Network Monitoring - Network Provisioning - On Call Scheduling - Patch Management - Performance Analysis - Performance Management - Performance Monitoring - Predictive Analytics - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Secure Data Storage - Service Level Agreement (SLA) Management - Status Tracking - Task Management - Third-Party Integrations - Threat Response - Troubleshooting - Uptime Reporting ... and 20 more features ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [RMM Software](https://www.capterra.com.au/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [Log Management Software](https://www.capterra.com.au/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software) - [Server Management Software](https://www.capterra.com.au/directory/10019/server-management/software) - [Network Monitoring Tools](https://www.capterra.com.au/directory/30019/network-monitoring/software) - [Application Performance Management Tools](https://www.capterra.com.au/directory/30208/application-performance-management-software/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.capterra.com.au/software/172323/manageengine-applications-manager) — 4.6/5 (273 reviews) 2. [N-central](https://www.capterra.com.au/software/13803/n-central) — 4.2/5 (253 reviews) 3. [New Relic](https://www.capterra.com.au/software/118128/new-relic) — 4.5/5 (201 reviews) 4. [ManageEngine OpManager](https://www.capterra.com.au/software/168854/manageengine-opmanager) — 4.6/5 (343 reviews) 5. [Datadog](https://www.capterra.com.au/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) ## Reviews ### "Site24x7 - Simple with great support" — 4.0/5 > **Sean** | *4 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use with simple and easy to contact support for when we got stuck. Over a great experience, reliable and very few bugs or issues. > > **Cons**: Billing is a little complex to keep track of as you get larger however your account manager will be very helpful. > > Excellent, so far very minimal issues and the entire team picked up on it very quickly without the need for much intervention from support. ----- ### "Always available rock solid monitoring and alerting" — 5.0/5 > **Aidan** | *4 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use - simple to set up via UI or API. Alerting is clean and easy to set up with SMS for critical issues > > **Cons**: I don't really have any issues with Site24x7 - all the pro points above are fair and any issues I have had their account team have helped with > > Overall experience is positive, i've provided the Pros above and as mentione there are limited cons to the platform ----- ### "Excellent critical asset monitoring platform" — 5.0/5 > **Verified Reviewer** | *31 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Excellent functionality, dependability and the availability of a mobile app with widget that makes systems monitoring on the fly easy. > > **Cons**: The price increases are starting to affect our usage, forcing us to reduce the number of monitors. > > Overall Site24x7 is a highly dependable system monitoring platform that allows system admin to easily spot any anomalies quickly and be alerted on their phones. ----- ### "Reliable Monitoring Platform for Enterprise Infrastructure" — 5.0/5 > **Akshay** | *5 August 2026* | Airlines/Aviation | Recommendation rating: 8.0/10 > > **Pros**: I like how Site24x7 centralizes monitoring across our infrastructure while providing actionable alerts and clear visibility into system health. It has helped us detect issues faster and respond to incidents more efficiently. > > **Cons**: While Site24x7 is feature-rich, some areas of the interface can feel cluttered, making it difficult to quickly locate specific settings or configurations. The reporting and dashboard customization could also be more flexible for advanced operational and management reporting. > > Overall, my experience with Site24x7 has been very positive. It has proven to be a reliable monitoring platform that provides good visibility into the health and performance of our infrastructure while helping us detect and respond to issues proactively. The setup and day-to-day management are straightforward, and features like alerting, dashboards, and reporting have streamlined our monitoring operations. Although there is room for improvement in areas such as UI navigation and reporting customization, it has consistently met our operational needs and has become an important part of our incident management workflow. ----- ### "Reliable and Flexible IT Infrastructure Monitoring Solution" — 5.0/5 > **Om** | *18 August 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 is a reliable and flexible infrastructure monitoring platform with a relatively easy learning curve and straightforward setup. I particularly like its centralized, real-time monitoring across servers, networks, databases, applications, and other IT components. The customizable dashboards, alerts, thresholds, reports, and custom metrics provide good flexibility for different monitoring requirements. It also offers good security features and provides strong value for money by reducing the need for multiple monitoring tools. While occasional issues such as false alerts, connectivity problems, or metric collection delays can occur, they are generally manageable through configuration and troubleshooting. Overall, Site24x7 is a feature-rich and cost-effective solution for proactive IT infrastructure monitoring and incident management. > > **Cons**: The main limitation of Site24x7 is that some advanced monitoring and customization features can require a steep learning curve and significant configuration effort. Occasionally, false or duplicate alerts, monitoring connectivity issues, and delays in metric collection can occur. The large number of configuration options can also make the interface feel overwhelming initially. Overall, while the platform is powerful, improving alert accuracy, simplifying advanced configurations, and making the user interface more intuitive would further enhance the experience. > > My overall experience with Site24x7 has been positive. It is a reliable and flexible monitoring platform that provides centralized, real-time visibility across servers, networks, databases, applications, and other IT infrastructure components. The customizable dashboards, alerts, thresholds, reports, and custom metrics make it suitable for different monitoring requirements and help in proactive incident management. The platform offers good value for money and is generally easy to set up, although some advanced configurations can require additional learning and troubleshooting. Overall, Site24x7 has helped improve infrastructure visibility, alert management, and operational efficiency. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.com.au/software/168192/site24x7?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/168192/site24x7) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data