--- description: Learn more about Site24x7 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Site24x7 Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Site24x7](/software/168192/site24x7) # Site24x7 Canonical: https://www.capterra.com.au/software/168192/site24x7 Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/168192/site24x7?page=2) > All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. > > Verdict: Rated **4.7/5** by 344 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Site24x7? Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 344 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Backup and Recovery - Bandwidth Monitoring - Capacity Analytics - Compliance Management - Configuration Management - Continuous Integration - Dashboard - Data Aggregation - Data Migration - Data Security - Event Logs - Firewalls - For MSPs - Hierarchical Mapping - IT Asset Management - IT Monitoring - IT Reporting - Incident Reporting - Intrusion Detection System - Issue Management - Log Analysis - Log Collection - Multi-Language - Network Analysis - Network Monitoring - Network Provisioning - On Call Scheduling - Patch Management - Performance Analysis - Performance Management - Performance Metrics - Performance Monitoring - Predictive Analytics - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Secure Data Storage - Service Level Agreement (SLA) Management - Status Tracking - Task Management - Third-Party Integrations - Threat Response - Threshold Alerts ... and 20 more features ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [RMM Software](https://www.capterra.com.au/directory/31715/remote-monitoring-and-management-software/software) ## Related Categories - [Log Management Software](https://www.capterra.com.au/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software) - [Server Management Software](https://www.capterra.com.au/directory/10019/server-management/software) - [Network Monitoring Tools](https://www.capterra.com.au/directory/30019/network-monitoring/software) - [Application Performance Management Tools](https://www.capterra.com.au/directory/30208/application-performance-management-software/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.capterra.com.au/software/172323/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [New Relic](https://www.capterra.com.au/software/118128/new-relic) — 4.5/5 (195 reviews) 3. [Oh Dear](https://www.capterra.com.au/software/190028/oh-dear) — 4.9/5 (72 reviews) 4. [Datadog](https://www.capterra.com.au/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 5. [Dynatrace](https://www.capterra.com.au/software/81932/dynatrace) — 4.5/5 (82 reviews) ## Reviews ### "Site24x7 - Simple with great support" — 4.0/5 > **Sean** | *4 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use with simple and easy to contact support for when we got stuck. Over a great experience, reliable and very few bugs or issues. > > **Cons**: Billing is a little complex to keep track of as you get larger however your account manager will be very helpful. > > Excellent, so far very minimal issues and the entire team picked up on it very quickly without the need for much intervention from support. ----- ### "Excellent critical asset monitoring platform" — 5.0/5 > **Verified Reviewer** | *31 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Excellent functionality, dependability and the availability of a mobile app with widget that makes systems monitoring on the fly easy. > > **Cons**: The price increases are starting to affect our usage, forcing us to reduce the number of monitors. > > Overall Site24x7 is a highly dependable system monitoring platform that allows system admin to easily spot any anomalies quickly and be alerted on their phones. ----- ### "Always available rock solid monitoring and alerting" — 5.0/5 > **Aidan** | *4 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use - simple to set up via UI or API. Alerting is clean and easy to set up with SMS for critical issues > > **Cons**: I don't really have any issues with Site24x7 - all the pro points above are fair and any issues I have had their account team have helped with > > Overall experience is positive, i've provided the Pros above and as mentione there are limited cons to the platform ----- ### "Ease of setup / instant results" — 5.0/5 > **Matt** | *24 May 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Ease of setup Feature rich Detailed results > > **Cons**: too many features to trial in 30days, would like to see an option to extend evaluation time to allow setup etc > > Very good, no complaints so far, not had to use Customer support so cannot comment on that but easy to setup and configure ----- ### "Powerful monitoring platform with occasional plugin and alert reliability issues" — 4.0/5 > **Gabriel** | *20 February 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Site24x7 is a very versatile and feature-rich monitoring platform. I especially like the wide coverage (servers, applications, websites, and infrastructure), the dashboards and reporting capabilities, and the overall ease of setup and configuration. It provides good visibility into availability and performance and helps identify issues quickly. > > **Cons**: The main drawback has been occasional instability with some plugins. In a few cases, alerts were not properly delivered, which can reduce reliability during critical incidents. Improving plugin stability and notification consistency would make the platform significantly stronger. > > Overall, Site24x7 has been a useful and effective solution for monitoring and visibility across different services and environments. It offers a solid set of features and helps support daily operations. However, we have experienced some instability in certain plugins and occasional issues with alert delivery. Despite these points, it remains a strong tool, and with improvements in stability and alert reliability, it would be even better. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/168192/site24x7?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/168192/site24x7) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data