---
description: Learn more about Site24x7 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Site24x7 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Site24x7](/software/168192/site24x7)

# Site24x7

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> All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more.
> 
> Verdict: Rated **4.7/5** by 353 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Site24x7?

Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 353 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManageEngine
- **Location**: The Octagon, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required.&#10;&#10;Pricing options are available in Yearly, Monthly and Hourly models.&#10;&#10;STARTER&#10;Best suited for small teams.&#10;$9/mo&#10;&#10;PRO&#10;Best suited for medium sized teams.&#10;$35/mo&#10;&#10;ENTERPRISE&#10;Best suited for enterprises.&#10;$225/mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Monitoring
- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- Backup and Recovery
- Bandwidth Monitoring
- Configuration Management
- Continuous Integration
- Dashboard
- Data Aggregation
- Data Security
- Device Auto Discovery
- Diagnostic Tools
- Event Logs
- Firewalls
- For MSPs
- Hierarchical Mapping
- IT Asset Management
- IT Monitoring
- IT Reporting
- Incident Reporting
- Intrusion Detection System
- Issue Management
- Log Analysis
- Log Collection
- Maintenance Scheduling
- Multi-Language
- Network Analysis
- Network Monitoring
- Network Provisioning
- Patch Management
- Performance Analysis
- Performance Management
- Performance Monitoring
- Predictive Analytics
- Real-Time Data
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Search/Filter
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Status Tracking
- Task Management
- Third-Party Integrations
- Threat Response
- Threshold Alerts
- Uptime Reporting

... and 20 more features

## Integrations (9 total)

- ManageEngine AlarmsOne
- ManageEngine ServiceDesk Plus
- Microsoft Teams
- OpsGenie
- PagerDuty
- ServiceNow
- Slack
- Zapier
- Zoho Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [RMM Software](https://www.capterra.com.au/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Log Management Software](https://www.capterra.com.au/directory/30856/log-management/software)
- [Website Monitoring Software](https://www.capterra.com.au/directory/10021/website-monitoring/software)
- [Server Management Software](https://www.capterra.com.au/directory/10019/server-management/software)
- [Network Monitoring Tools](https://www.capterra.com.au/directory/30019/network-monitoring/software)
- [Application Performance Management Tools](https://www.capterra.com.au/directory/30208/application-performance-management-software/software)

## Alternatives

1. [ManageEngine Applications Manager](https://www.capterra.com.au/software/172323/manageengine-applications-manager) — 4.6/5 (266 reviews)
2. [Oh Dear](https://www.capterra.com.au/software/190028/oh-dear) — 4.9/5 (73 reviews)
3. [Datadog](https://www.capterra.com.au/software/135453/datadog-cloud-monitoring) — 4.6/5 (361 reviews)
4. [New Relic](https://www.capterra.com.au/software/118128/new-relic) — 4.5/5 (196 reviews)
5. [Dynatrace](https://www.capterra.com.au/software/81932/dynatrace) — 4.6/5 (84 reviews)

## Reviews

### "Site24x7 - Simple with great support" — 4.0/5

> **Sean** | *4 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use with simple and easy to contact support for when we got stuck. Over a great experience, reliable and very few bugs or issues.
> 
> **Cons**: Billing is a little complex to keep track of as you get larger however your account manager will be very helpful.
> 
> Excellent, so far very minimal issues and the entire team picked up on it very quickly without the need for much intervention from support.

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### "Excellent critical asset monitoring platform" — 5.0/5

> **Verified Reviewer** | *31 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Excellent functionality, dependability and the availability of a mobile app with widget that makes systems monitoring on the fly easy.
> 
> **Cons**: The price increases are starting to affect our usage, forcing us to reduce the number of monitors.
> 
> Overall Site24x7 is a highly dependable system monitoring platform that allows system admin to easily spot any anomalies quickly and be alerted on their phones.

-----

### "Always available rock solid monitoring and alerting" — 5.0/5

> **Aidan** | *4 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use - simple to set up via UI or API. Alerting is clean and easy to set up with SMS for critical issues
> 
> **Cons**: I don't really have any issues with Site24x7 - all the pro points above are fair and any issues I have had their account team have helped with
> 
> Overall experience is positive, i've provided the Pros above and as mentione there are limited cons to the platform

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### "Reliable and User-Friendly Infrastructure Monitoring Solution" — 4.0/5

> **Abhinandan** | *26 May 2026* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: t I liked most about Site24x7 is its all-in-one monitoring capability and ease of use. The platform provides centralized visibility for servers, network devices, applications, websites, and cloud infrastructure from a single dashboard.
> 
> **Cons**: I liked least about Site24x7 is that some advanced configurations and dashboards can feel slightly complex for new users, especially in large enterprise environments.
> 
> Our experience with Site24x7 has been very positive. The platform has helped us improve infrastructure visibility, proactive monitoring, and incident response across our network and server environment.

-----

### "Reliable and Comprehensive Monitoring Solution" — 5.0/5

> **Ravi** | *3 July 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: The biggest advantage of Site24x7 is its all in one monitoring capability. It supports infrastructure, application, website, and cloud monitoring through a single platform with an intuitive interface. The alerting system is reliable, the dashboards are informative, and the reports provide valuable insights for performance optimization. The setup process is straightforward, and the platform offers good value for the features it provides.
> 
> **Cons**: Some advanced configuration options require time to understand, especially for new users. The large number of available features can make the interface feel overwhelming during the initial learning phase. There is also room for improvement in dashboard customization and simplifying some of the advanced settings for easier management
> 
> Our experience with Site24x7 has been very positive. It provides a comprehensive monitoring platform that helps us keep track of servers, applications, websites, and network infrastructure from a single dashboard. The platform is easy to navigate, offers detailed performance insights, and sends timely alerts that help us identify and resolve issues before they affect users. The reporting features are also useful for analyzing trends and improving system reliability. Overall, it has become an important part of our IT operations and has helped improve uptime and performance.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/168192/site24x7)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/168192/site24x7> |
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| en | <https://www.capterra.com/p/168192/Site24x7/> |
| en-AE | <https://www.capterra.ae/software/168192/site24x7> |
| en-AU | <https://www.capterra.com.au/software/168192/site24x7> |
| en-CA | <https://www.capterra.ca/software/168192/site24x7> |
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| fr-LU | <https://www.capterra.lu/software/168192/site24x7> |
| it | <https://www.capterra.it/software/168192/site24x7> |
| ja | <https://www.capterra.jp/software/168192/site24x7> |
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